Wed.Oct 30, 2024

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The FOMO effect: why your hotel can’t afford to ignore these booking trends

eHotelier

By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.

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Australia’s Moutai Bartender champion announced

Hospitality Magazine

A Brisbane bartender has won Moutai’s Enter The Dragon 3 cocktail competition, which recently took place in Sydney over two days. A total of 10 drinks professionals from across the country competed in the final round, which required them to create a Moutai cocktail in just five minutes and present it to the judging panel. Judges included Pasan Wijesena from Earls Juke Joint, Mikey Enright from Barrelhouse Group, and Barney Toy from Harbour City Hospitality who critiqued cocktails from: Ber

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5 marketing campaigns to reengage your past guests

eHotelier

Studies show that 64% of loyalty members are business travellers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%.

Marketing 165
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Brae and Sydney Opera House announce collaboration

Hospitality Magazine

Brae Owner and Executive Chef Dan Hunter is coming to the Sydney Opera House for a four-night special event. The head of the three-hatted Victorian restaurant will collaborate on the series with acclaimed chef and culinary director of the Sydney Opera House event venue, Danielle Alvarez. The event, ‘Harvest of Purpose’, will take place in the Sydney Opera House Yallamundi Rooms from Friday 17 January to Monday 20 January.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Motto by Hiton Bentonville Downtown opens its doors to adventure

eHotelier

Bentonville has a new hub for exploration and adventure with the opening of Motto by Hilton Bentonville Downtown. Located at 229 South Main St., Bentonville, Ark., this innovative hotel is designed for the modern traveler, offering a perfect launchpad to discover the rich culture, outdoor thrills and world-class art that defines Bentonville: the new bucket-list destination in Northwest Arkansas.

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Hyatt Centric Cairo West opens its doors and welcomes guests to a vibrant lifestyle and art-focused stay experience

eHotelier

Hyatt Centric Cairo West proudly announces its debut as the first art-centered lifestyle hotel in Cairo, offering a contemporary stay that embodies the rich cultural heritage and vibrant art scene of Egypt.

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Australian butchers go for gold in Paris

Hospitality Magazine

Seven of Australia’s best butchers have been selected to form the Australian team to compete against the world’s best. The World Butchers’ Challenge (WBC) will see Australia compete against 14 other countries in Paris in March 2025. It is the world’s largest butchery competition. The event will see each country given three and a half hours to transform one side of beef, one side of pork, one whole lamb, and five chickens into a themed display of value-added products. “As one of the foundin

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Claudio Cadeddu appointed Chief Commercial Officer at Sereno Hotels

eHotelier

Sereno Hotels, the acclaimed creator, owner, and operator of some of the world’s most celebrated luxury properties, is pleased to announce the appointment of Claudio Cadeddu as Chief Commercial Officer (CCO).

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Standing Out in a Highly Competitive Job Market

Horizon Hospitality

The hospitality industry offers a dynamic and diverse range of career opportunities. However, with this variety comes significant competition. Popular roles often attract hundreds of applicants, many with similar qualifications and backgrounds. Read on for some top tips to capture the attention of hiring managers and secure your next role. Highlight Unique Skills While customer service, team management, and hospitality software proficiency are essential, showcasing unique skills can set you apar

Marketing 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Expedia Group and Microsoft Bing announce new strategic partnership

eHotelier

Expedia Group and Microsoft Corp. announced a new strategic partnership, bringing together their respective loyalty programs to offer Bing users additional rewards on bookings powered by Expedia.

Book 130
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Custom HTML Tag Examples for Your Hotel Website

Soft Inn

As you customize your hotel website using your CMS, knowing which HTML tags to use can significantly enhance your site's functionality and user experience. Below, we have compiled essential custom HTML tags that are particularly relevant to your hotel website.

Marketing 130
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Arch Amenities Group appoints Caitlin McKenna as Chief Executive Officer

eHotelier

Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of wellness and hospitality veteran Caitlin McKenna as chief executive officer.

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Effective Strategies to Increase Hotel Customer Retention

Hotelogix

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons. This blog explores the importance of customer retention, the factors influencing it, and the latest trends that affect retention rates in the hotel sector.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Perth Airport partners with Accor for first airport hotel

eHotelier

Perth Airport has partnered with Australia’s largest hotel operator, Accor, to operate the first hotel on the airport estate under the Pullman Hotels & Resorts brand.

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The Value Shift Across the Globe

Modern Restaurant Management

The entire foodservice industry is being reshaped due to a global shift in consumer behavior prioritizing value, quality, and flexibility, according to the latest Circana™ research that found value-based deals are driving 54 billion global foodservice visits annually. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservi

Pricing 100
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Actually, Candy Corn Is Great

EATER

Dan Kosmayer/Shutterstock The reviled Halloween treat, which has deep roots in American history, should have a better rep Much like the word “moist” and the music of Nickelback, candy corn is a thing that’s cool to hate. In an article titled “ Candy Corn Is Garbage ,” Deadspin points to “hobos, serial murderers, and Satan” as the only people who like candy corn; The Takeout, also driven to invoke the devil to describe candy in a candy corn debate, calls it “ Satan’s earwax ”; Buzzfeed, combining

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h2c Unveils 2024 Global Hotel Direct Booking Acceleration Study

Hospitality Net

With direct bookings becoming a critical focus for hotel chains worldwide, h2c, a leading consultancy in the hospitality industry, has released its 2024 Global Hotel Direct Booking Acceleration Study. This in-depth research offers key insights into the technologies and strategies shaping the future of direct bookings, from AI-powered booking engines to the rise of mobile transactions.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How Google’s New Travel Feeds in Search Ads Will Impact Hotels

Revenue Hub

Google has just rolled out a shiny new update to its Hotel Ads , and it’s a big one! NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Imagine your hotel popping up in Google Search with all the bells and whistles: real-time prices, glowing reviews, stunning photos – basically, everything a traveller could want, all in one place.

Book 101
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Roni Rolls Still Fuel Appalachia

EATER

Pepperoni rolls from Rolling Pepperoni in Pittsburgh. | Rolling Pepperoni The pepperoni roll reigns supreme in West Virginia, western Pennsylvania, and the Rust Belt, but the unassuming dish is at home anywhere people appreciate greasy, salty meat stuffed in bread When I was growing up in western Pennsylvania, pepperoni-stuffed bread rolls sustained many families on the cheap.

Marketing 100
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This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers

Hospitality Net

Halloween brings up images of spooky costumes and haunted houses. So, here’s a question for you: Are you confident your customer service and CX won’t scare your customers away?

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Walt Disney World Swan and Dolphin announces $275M transformation project 

Guides: Lodging Magazine

Lake Buena Vista, Florida—The Walt Disney World Swan and Dolphin announced the largest renovation and expansion in the property’s history, highlighted by the addition of 120,000 square feet of event space to its current meeting and convention floorplan. The entire project is an investment of $275 million over the next several years and will also include modernized upgrades to existing meeting spaces and Swan guest rooms; and technology enhancements throughout the property.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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ONYX Hospitality Group Accelerates Shama Brand Expansion Across Southeast Asia

Hospitality Net

ONYX Hospitality Group, a leading management company for hotels, resorts, serviced apartments, and luxury residences in Southeast Asia, is expanding its Shama serviced apartment brand internationally following positive feedback from both business and professional travellers. New openings have included Shama Hub Qiantang in Hangzhou, China, Shama Hub Metro South in Hong Kong, and Shama Suasana, located in Johor Bahru, Malaysia, with imminent future development plans in Malaysia, Laos and Thailand

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7 Taboo Topics in Commercial Strategy

Revenue Hub

In the world of commercial strategy there are topics that often remain taboo. Yet it’s precisely these subjects that can spark healthy debate and lead to better ways of doing business if approached thoughtfully. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Here’s a closer look at seven subjects you’re not supposed to talk about in commercial strategy. 1.

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AHLA names 2024’s top general managers, hospitality tech innovators at The Hospitality Show

Hospitality Net

The American Hotel & Lodging Association (AHLA) today announced its 2024 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during The Hospitality Show in San Antonio, Texas.

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Rescuing the Bocce Ball

EATER

The Bocce Ball, a cocktail from the 1970s made with amaretto, orange juice and soda water, gets a modern update at New York bar Bronze Owl.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!