Mon.Apr 15, 2024

article thumbnail

4 tips to attract and retain Gen Z employees

eHotelier

Here's how to hire and keep the best of the best of Gen Z employees by updating their management and operational strategies, as Gen Z employee have very different expectations and needs than other generations.

279
279
article thumbnail

White Horse Surry Hills opens this week

Hospitality Magazine

Sydney’s Surry Hills is set to welcome the White Horse back to the neighbourhood this Wednesday. The venue we were all once familiar with has undergone a major transformation led by Craig Hemmings, with the space now covering a ground-floor restaurant, upstairs public bar and garden terrace, and function rooms. “We’ve approached the White Horse with a contemporary lens, elevating the offering without the price tag,” says Hemmings.

Pricing 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.

article thumbnail

Mastering Hotel MyKad Reader Systems: A Comprehensive Guide

Soft Inn

By reading this article, you will get a complete guide about the key card reader. Discover how Hotel MyKad Reader and Key Card Systems seamlessly enhance guest experiences and streamline hotel operations. Delve into the details of key card readers and explore the hidden features that make them indispensable tools in modern hotels. Join us as we reveal the secrets of Hotel MyKad Reader and Key Card Systems.

Article 147
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Buzzing About Bees and Sustainability

Modern Restaurant Management

Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told

Training 189

More Trending

article thumbnail

Meet Melbourne’s latest rum-centric bar Fleet

Hospitality Magazine

Perched on level 22 of the Vibe Hotel Melbourne building, Fleet bar has opened its doors serving up a large collection of rum. Paul Kelly Design (Black Star, Crown Casino) worked to transform the hotel’s former penthouse apartments into the 90-pax rooftop bar. Mixologist Grant Collins has curated the rum offering which features more than 70 tipples from local producers such as JimmyRum and Boatrocker Distillery alongside international examples.

130
130
article thumbnail

Tweed Heads Motel bought by private local motel group

eHotelier

A locally based esteemed hospitality entity, the Tirumalasetti Group, has purchased the Bayswater Tweed Motel.

130
130
article thumbnail

Merivale’s surprise record bar JAM opens this Friday in the Sydney CBD

Hospitality Magazine

If any Sydneysiders are looking for a new Friday night drinks spot to hit up this week, you’re in luck. Merivale has confirmed it will open the doors to surprise venue JAM in the Ivy Precinct on the 19th. The bar has been a secret passion project for Merivale CEO Justin Hemmes and his sister Bettina, who named the venue after their parents John and Merivale, who launched a clothing shop, jeans line, and record all titled JAM.

130
130
article thumbnail

Susan Hamilton appointed Director of Sales and Marketing at Microhire

eHotelier

Microhire, the leading Australian-owned supplier of audio-visual and event staging services has appointed Susan Hamilton as Director of Sales and Marketing. In the new role, Susan will be responsible for working closely with Regional Managers and actively supporting Microhire’s venue partners across the country, as the business continues to expand into overseas markets including New Zealand and Fiji.

Marketing 130
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Trinh Richards on her South-East Asian eatery The Little Rickshaw

Hospitality Magazine

Cooking has always been more than an everyday task for South Australian chef Trinh Richards — it’s a way of expressing love. Richards grew up in Adelaide with Vietnamese parents which saw her childhood filled with share-style feasts that brought the family together. “With Vietnamese culture, food is the love language — we don’t use words of affirmation like, ‘I love you’ or hug — I’m not kidding!

article thumbnail

Jessica Sherbert appointed Director of Sales at The Grove Resort & Water Park Orlando in Winter Garden

eHotelier

Spire Hospitality is pleased to announce that Jessica Sherbert has been appointed director of sales for The Grove Resort & Water Park Orlando.

130
130
article thumbnail

Starward Distillery and Bar opens in Port Melbourne

Hospitality Magazine

After undergoing refurbishments, Starward Whisky have reopened their Port Melbourne distillery and have added a new food and drink offering. The Starward Distillery and Bar now hosts a food menu spearheaded by Head Chef Drew Traynor who comes from time at Melbourne’s Eau De Vie. The menu features small and large share plates which champion local producers from the area.

Book 130
article thumbnail

UN Tourism members advance agenda for Europe as region leads global recovery

eHotelier

Europe’s national tourism authorities have met to advance shared solutions to the biggest challenges facing tourism as well as the opportunities offered by the sector’s post-pandemic return.

130
130
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Marketing Strategies for Restaurants – Weighing the Pros and Cons of User Generated Content

Horizon Hospitality

User Generated Content (UGC), which is anything that a customer shares about a brand on social media, seems to be a marketing golden ticket for restaurants. It speaks to the public’s demand for authenticity and is budget friendly. We have seen restaurants use tactics like aggressive review requests, flashy in-restaurant photo ops, and even online sweepstakes to drive more diners to post about, tag, and review restaurants.

Marketing 130
article thumbnail

Springboard Hospitality partners with procure impact for community impact efforts

eHotelier

Springboard Hospitality, the leading hospitality management company with 48 independent and branded properties in 14 states throughout the U.S., announces its collaboration with Procure Impact, a B2B marketplace and procurement partner.

article thumbnail

Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership

Lodging Magazine

When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.

Magazine 124
article thumbnail

Automation implementation in hotels: Truths and myths

eHotelier

Is the future of hospitality to have robots instead of people welcoming guests? Maybe, maybe not. But the truth is that as the times move, the demands of modern travellers continue to increase as well, and hotels start to recognize the growing need to streamline processes to maximise efficiency.

130
130
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

An Arepa Maker Worth the Countertop Space

EATER

Lille Allen Whether I’m cooking arepas or hash browns, this appliance is the MVP of my weeknight dinners There are a few things I protect as staunchly as my studio apartment’s kitchen counter space. I fiercely, if foolishly, refuse to buy a food processor, insisting on chopping everything from mirepoix to pesto with a sharp knife and some elbow grease.

Article 122
article thumbnail

Experiences and ecommerce demand increase Q1 2024 hotel revenue

eHotelier

Seamless digital transactions available at all hours, paired with the desire for memorable in-person interactions and experiences, has seen hotels boost the value of their online bookings, according to Journey.

Book 130
article thumbnail

Uncovering motivation: Women leaders share their inspirations

SAS

In our ongoing series spotlighting women in tech, we delve into the motivations that drive five remarkable women leaders at SAS. From AI specialists shaping ethical discourse to HR partners fostering inclusive workplaces, these women share what inspires them. Join us as we explore their diverse backgrounds and experiences in [.

111
111
article thumbnail

Sabre strengthens APAC team with the appointment of seasoned industry leader Rajiv Bhatia

eHotelier

Sabre Corporation, a leading software and technology provider that powers the global travel industry today announced that experienced industry leader Rajiv Bhatia has joined Sabre to help advance its growth strategy in Asia Pacific.

130
130
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

CoStar: Americas Region Shows Pipeline Activity Increase

Lodging Magazine

WASHINGTON—The Americas is the only world region that showed a year-over-year increase in pipeline activity at the end of the first quarter, according to March 2024 data from CoStar. March 2024 (Percentage change in comparison with March 2023): Europe Among countries in the region, Germany (28,500) led in construction activity, closely followed by the United Kingdom (28,423).

Magazine 110
article thumbnail

The Strategic Advantage of a Unified Guest Profile in Your PMS

Revenue Hub

A 360-degree unified customer profile (also called Single Guest Profile) represents a paradigm shift in how we manage guest experiences. It’s not merely a collection of data points, but a living, evolving portrait of each guest that interacts with every service touchpoint. NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date This comprehensive view is crucial for personalising the guest experience and ensuring consistent service quality across all hotel

article thumbnail

Hilton ramps up resort presence across Europe

Hotel Management Network

The hospitality giant has announced plans to unveil 10 new resorts across popular leisure destinations such as Greece, Ibiza and Malta. The post Hilton ramps up resort presence across Europe appeared first on Hotel Management Network.

105
105
article thumbnail

The Radisson brand enters Cape Town with the newly rebranded Radisson Hotel Cape Town Foreshore

Hospitality Net

Radisson Hotel Group brings the renowned Radisson brand to South Africa’s "Mother City" with the rebranding of Park Inn Cape Town Foreshore to Radisson Hotel Cape Town Foreshore. Strategically located just minutes away from the International Convention Centre (CTICC) and the famous Victoria & Alfred Waterfront, Radisson Hotel Cape Town Foreshore marks the Group’s third Radisson property in South Africa.Positioned at the heart of Cape Town’s city center, Radisson Hotel Cape Town Foreshore is the

105
105
article thumbnail

Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.