eHotelier
JUNE 18, 2024
T&D is never ending and it needs to be implemented for all employees at all management levels and positions. It is best to follow this specific four-stage structure when implementing trainings.
SAS
JUNE 18, 2024
“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.
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EATER
JUNE 18, 2024
Who cares if they stand on end! | Shutterstock The latest croissant trends too often result in dense, greasy pastry When New York City restaurant Lafayette sent me a box of their viral Supreme pastries last year, I felt like I had cheated. These were the pastries people had waited on line hours for (something I, having lived through the Cronut , refuse to do), clamoring for the admittedly beautiful rounds of pastry swirls topped with an evocative drip of ganache.
eHotelier
JUNE 18, 2024
APA Hotel Co., Ltd. announced today that it completed the acquisition of the Hilton Seattle, Washington State, USA, through APA Hotel USA, Inc., a fully owned subsidiary of APA Hotel Co., Ltd. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
MEWS
JUNE 18, 2024
What is Mews Community? A quick rundown in case this is your first time hearing about Mews Community: Mews Community is an online forum for Mews users to ask and answer questions about the platform, share tips and tricks, and stay updated with all Mews news like new releases and special pilot schemes.
eHotelier
JUNE 18, 2024
The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the highly anticipated opening of Koenigshof, a Luxury Collection Hotel, Munich. Situated in the heart of Munich’s historical “Stachus” Square, this property marks The Luxury Collection brand’s debut in Germany. Designed by internationally acclaimed architects Nieto Sobejano, the hotel captures the timeless sophistication and attitude of Munich with a new, contemporary design, which
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
JUNE 18, 2024
The Ritz-Carlton, Bali is pleased to welcome Go Kondo as the resort's new General Manager. With over 25 years of extensive experience in luxury hospitality spanning across Asia Pacific, Middle East and Europe, Go Kondo brings a wealth of knowledge and global experience to lead the Ladies and Gentlemen of The Ritz-Carlton, Bali.
EATER
JUNE 18, 2024
Gregory Gourdet shows off his medal at the 2024 James Beard Restaurant and Chef Awards. | Jeff Schear/Getty Images for James Beard Foundation Real-time reactions and deep thoughts from restaurateurs on the ground. A version of this post originally appeared on June 13, 2024, in Eater and Punch’s newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
eHotelier
JUNE 18, 2024
Hokuli’a, a premier 1,260-acre oceanfront residential community located on the stunning Kona Coast of Hawai’i Island, has announced the appointment of two key executives. David Stepetic has been appointed General Manager, and Duane Otte has been appointed Director of Golf. Both leaders join the Club at Hokuli’a following a successful year of real estate sales and exciting enhancements throughout the property, including updates to the 18-hole Jack Nicklaus Signature golf course with newly renovat
EATER
JUNE 18, 2024
The popcorn buckets for Taylor Swift’s Eras Tour film were kind of like getting merch at the concert. | AFP/Getty Images Gimmicky popcorn buckets, like the ones for “Dune: Part Two” and “Despicable Me 4,” are part of a new promotional playbook for movie theaters I didn’t realize Despicable Me 4 was happening until I saw the popcorn bucket : a “baby popcorn carrier” that will allow its wearer to hold popcorn hands-free, while also creating the illusion of a Minion jumper and Gru’s signature scarf
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
eHotelier
JUNE 18, 2024
Meyer Jabara Hotels (MJH) is invested in technology – so much so that the company is taking on the role of technology support, help desk, and implementation for its portfolio of 32 hotels plus any other properties needing IT assistance on a project basis. With the goal of enabling guests and staff to communicate at the speed of business or faster, the hotel owner and third-party manager will design, procure, install, certify, and monitor each property’s network infrastructure.
Hotel Business
JUNE 18, 2024
Bed bugs have a significant impact on people of all walks of life, from ruining family vacations to impacting European elections. This summer season has been especially troublesome for hotel managers looking to protect their reputations. Globally hotels are seeing an increase in bed bug activity, mostly fueled by the bugs “hitchhiking” around the world with increased ferocity.
eHotelier
JUNE 18, 2024
The Holiday Inn brand is not only one of the most iconic names in hospitality, but one of the world's largest and most recognized brands. According to Morning Consult Intelligence data, the Holiday Inn brand is also the most trusted travel and hospitality brand in the country.
Modern Restaurant Management
JUNE 18, 2024
How do you make your restaurant so appealing, so addictive, that it draws guests back again and again? It’s a question that always troubling restaurant owners. This is where restaurant marketing becomes a deeply creative endeavor. It's all about storytelling. And the part that resonates with people is HOW the story is told. There are various frameworks we can use to construct a compelling story which captivates your guests.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
eHotelier
JUNE 18, 2024
SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, and Cloudbeds, the leading platform redefining the concept of PMS for the hospitality industry, have established a strategic partnership to expand connectivity between platforms and create new revenue capabilities for more than 60,000 hoteliers globally.
Revenue Hub
JUNE 18, 2024
The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managi
eHotelier
JUNE 18, 2024
Hoteliers are always on the lookout for ways to increase bookings and attract more guests. However, one avenue that you may not be fully aware of is Google’s free organic booking links and how powerful they can be to help you raise the numbers.
Revenue Hub
JUNE 18, 2024
Managing hotel revenue is key to business success and profitability. However, cognitive biases can lead to less-than-ideal decisions. Understanding these biases and their effects on revenue strategies is crucial for hotel managers who want to maximize their revenue. NB: This is an article from Catala Consulting Subscribe to our weekly newsletter and stay up to date This article looks at the different cognitive biases that can affect revenue managers and offers tips on how to reduce their impact.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
eHotelier
JUNE 18, 2024
RIS, a global leader in digital ordering and guest experience platforms for the hospitality industry, will be attending HITEC Charlotte this month to showcase their latest features (now available across its mobile ordering platform) and updates on client successes.
Revenue Hub
JUNE 18, 2024
Imagine this scenario. As the general manager or revenue manager of a luxury destination hotel, you are checking your occupancy and you still have significant room availability for the week ahead. What do you do – announce a flash sale? Send a last minute email to your database? NB: This is an article from ARO Digital It is essential to be clear about what segments you are targeting to fill your rooms.
Hospitality Net
JUNE 18, 2024
Hotel Equities to Manage DC’s First Ascend Hotel Collection Property.
Revenue Hub
JUNE 18, 2024
The traditional approach to decision-making faces a new challenge. The data generated by modern hotel operations – from booking patterns and guest preferences to room occupancy rates and ancillary revenue streams – is often scattered across various siloed systems. This fragmentation makes it challenging to get a complete picture of the hotel’s performance and understand the complex factors influencing revenue.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Lodging Magazine
JUNE 18, 2024
Fair or not, the idea that advanced revenue management software is best suited for massive high-end resorts or properties that are operating under a big brand umbrella has been stubbornly persistent among hoteliers. While it’s true these types of hotel properties were relatively quick to embrace the value of revenue management technology, it’s well past time to put this lingering perception to rest.
Revenue Hub
JUNE 18, 2024
Almost every person in your hotel should be aware of how sales truly impact your property. Whether at reception, working in payroll, or drawing up employee onboarding SOPs, they need to know that every day is a sales day. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business.
Hotel Business
JUNE 18, 2024
Hilton San Antonio Hill Country has completed an extensive renovation project. The newly updated 227-room hotel features more than 12,500 sq. ft. of flexible meeting space, an expansive garden courtyard with individual fire pits, three on-site dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a large pantry market, lobby gift shop and grab-and-go coffee bar.
Hotel Management Network
JUNE 18, 2024
Hilton has launched two new properties in Portugal, the DUO Hotel Lisbon, Curio Collection by Hilton, and DoubleTree by Hilton Lagoa Azores. The post Hilton expands Portugal footprint with two new hotels appeared first on Hotel Management Network.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
STAAH
JUNE 18, 2024
A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.
Hotel Management Network
JUNE 18, 2024
Orchard Hotel Singapore has deployed Aiello’s Voice artificial intelligence (AI) technology, Aiello Voice Assistant (AVA). The post Orchard Hotel Singapore deploys Aiello’s Voice AI technology appeared first on Hotel Management Network.
Hospitality Net
JUNE 18, 2024
The Cornell Peter and Stephanie Nolan School of Hotel Administration held its annual Icon & Innovators Award Reception on June 4th at The Gotham in New York City. Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, was the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. Chef José Andrés and Rob Wilder, co-founders of World Central Kitchen and José Andrés Group, were the recipients of the 2024 Hospitality Innovators of the Industry Award.
Nation's Restaurant News
JUNE 18, 2024
Kristin Tormey shares the restaurant brand’s tricks
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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