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Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.
On average, restaurant SEO campaigns can see a 500 percent ROI after three years , so there’s massive potential for you to use SEO to grow your restaurant. This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. From there, you can grow more if you continue to work on this stuff. 1.
McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
TRIBE, the design-led midscale brand by Accor, is counting down the days until its New Zealand launch. On track to open its doors this summer, TRIBE Auckland Fort Street will become the brand’s first address in the country, serving as a stylish destination where guests and locals can work, play, and relax with a like-minded community of entrepreneurs and adventurous travellers.
In the highly competitive hospitality industry, where guest expectations are constantly evolving, staying ahead requires more than just meeting these expectations. It's about exceeding them while efficiently managing your operations. This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment.
The Sheraton Princess Kaiulani, which sits on the former site of the Ainahau Estate and was once home to Hawaii’s beloved Princess Victoria Kaiulani, today announced the completion of the Ainahau Tower room refresh. The 664 guestrooms have undergone a thoughtful and extensive refresh, paying homage to Waikiki’s history and Princess Kaiulani’s fashion, celebrating the hotel’s historical grounds and natural landscapes, and breathing new life into the hotel’s original design.
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The Sheraton Princess Kaiulani, which sits on the former site of the Ainahau Estate and was once home to Hawaii’s beloved Princess Victoria Kaiulani, today announced the completion of the Ainahau Tower room refresh. The 664 guestrooms have undergone a thoughtful and extensive refresh, paying homage to Waikiki’s history and Princess Kaiulani’s fashion, celebrating the hotel’s historical grounds and natural landscapes, and breathing new life into the hotel’s original design.
While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; her shifts could be as short as 10 hours or as lo
InterContinental Chicago Magnificent Mile is proud to announce the appointment of Nabil Moubayed to General Manager. A veteran hotelier with over two decades of experience, Moubayed looks forward to bringing his deep expertise in the Midwest market and passion for mentorship to the recently renovated hotel along Chicago's most renowned corridor.
Prioritizing employee engagement and satisfaction is a critical goal for organizational prosperity. Recent insights shed light on two pivotal trends that emphasize the shifting dynamics of employee recognition: the allure of receiving rewards and the preference for digital gift cards among younger and remote workers. While the concept of recognizing employees with rewards is not novel, recent studies have revealed a stark contrast between employees' enthusiasm for receiving gifts and the act
Global hotel owner and operator Minor Hotels has appointed Puneet Dhawan as Head of Asia as the group plots its growth in Asia and India. From July, Dhawan will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaboration with the Minor Hotels senior leadership team and will report to Minor Hotels CEO Dillip Rajakarier.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.
Hickory Global Partners and The Advantage Travel Partnership announced today at the Advantage Travel Partnership Conference taking place in Costa Mujeres that the two have established a strategic joint venture for their accommodation programs to create Global Stays – The Accommodation Network. This partnership will become effective in 2025 and offer more than 60,000 properties worldwide and over 1 million serviced apartments.
Lille Allen Pages full of regional cooking and sunshine are offering readers nuance, fantasy, and a strong sense of place Rebekah Peppler’s new cookbook Le Sud is a case study in how to capture the feeling of summer — not just any summer, but a slice of Peppler’s summers in the South of France. Despite that old and sometimes trite adage about the power of books to transport us to different places, Le Sud , out now from Chronicle, is truly meant to make the reader feel closer to Provence-Alpes-Cô
BEONx, a leading hospitality revenue management service provider, is thrilled to announce the upcoming release of new dashboards in partnership with JUYO Analytics, the next curve data visualisation and analytics platform for the hospitality industry. Hoteliers' evaluation of performance and data collection will undergo a revolution thanks to this update.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Chopt Creative Salad Co. has upgraded its rewards program to offer flexibility and value, giving customers a single place in the app to view their points and choose their rewards easily, according to Colin McCabe, founder of Chopt.
All employees are revenue management ambassadors for their organisations. Everyone contributes to the revenue success of a business in both direct and non-direct ways.
Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup by other means with both an acquisition as well as a comprehensive rebranding effort. Bolstering its presence in the trendy lifestyle segment, the mega-brand company in March announced an agreement to acquire the Graduate Hotels brand from AJ Capital.
IHG Hotels & Resorts (IHG) today announced that it has signed its first management contract in Japan with Kajima Corporation (Kajima) to open ANA Holiday Inn Resort Karuizawa in 2025.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
AUSTIN, Texas—Oracle Hospitality announced that it has signed an agreement with Choice Hotels International to extend its AI-powered merchandising solution Oracle Nor1 to its portfolio of upscale hotels to help them capitalize on incremental revenue opportunities. With applied AI built into the system, each hotel can present targeted offers via its mobile app or digital marketing channels with relevant and targeted options to have a probability of conversion.
Today we follow upon our video from yesterday looking at Total Revenue Management In today’s video we take a wider perspective – from a Chief Executives viewpoint. We are joined by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners We ask for his thoughts on some of the points made in the recent discussion with Karin, Amrita and Jens Subscribe to our weekly newsletter and stay up to date We question why department silos are still so prevalent, how hotel co
BETHESDA, Maryland—Stayntouch announced a new partnership with Woby, a self-order and pay web app connecting with existing POS and PMS platforms. Stayntouch integrates with Woby’s customizable web app, allowing real-time POS and PMS synchronization for a mobile-first dining experience. With Stayntouch PMS, hotels can streamline operations, automate tasks, and provide a digital guest welcome experience with mobile check-in.
By Dennis Carter Personal transportation in the U.S. is destined to transition from traditional vehicles and toward EVs (electric vehicles), creating new challenges and opportunities for hospitality businesses. As the transition accelerates and grows, locations that invest in EV charging infrastructure will undoubtedly find themselves better positioned to attract customers than locations where EVs cannot be charged.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
In the fast-paced realm of social media, clinging to strategies from just a year ago can feel as outdated as using dial-up internet in the age of high-speed broadband. Truth be told, the once effective tactics of the past now seem as enticing as instant coffee when gourmet blends are the norm. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date So, let’s roll up our sleeves and explore why your hotel’s social media appro
ORLANDO, Florida—Margaritaville and Grupo Los Pueblos announced a new beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort & Residences Playa Caracol will blend local cultural and architectural traditions to offer an experience in design and food and beverage while embracing Margaritaville amenities such as 5 o’Clock Somewhere Bar and License to Chill Bar & Grill.
Our clients typically want to understand the current and past trends of the lodging industry and how it may impact their project or its ownership structure and overall financial performance. To this point, Grey Hospitality has collected industry data on the past few years and placed in this addenda items to our research.
Opening this July, Eva Estepona is set to become the Andalusian coast’s new hotspot and lifestyle destination offering provocative performances from day to night, along with an extensive dining offering, a beach club concept and a club.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Smart Hotel Technology Smart hotel technology trends involve integrating advanced technologies like IoT, AI, and automation in the hospitality sector to enhance guest experiences and operational efficiency. These trends are important for offering personalized services, improving energy management, increasing security, and streamlining hotel operations.
After having spent over 30 years in hospitality, I learned that constant innovation is a must in the food and beverage arena. To innovate means to stay current with and initiate industry trends. It is also an opportunity for hotels to leverage the expertise and skills of their people in order to appeal to more customers and maximize their profit potential.
Contrary to what many say, the guest journey doesn’t start in the booking moment anymore. It begins in the inspiration stage, where travellers are still deciding where to go. For example, just like Violette, a person watches a TikTok video of their favourite influencer going to a hotel in a certain city, showing the perks and the landscapes. NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Next, the person is researching on their own about the city and
h2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Hotel Direct Bookings and we are inviting hotel chains up from 3 properties to provide their feedback. Your participation in this study will help the industry better understand hotel direct booking strategies and tactics, as well as emerging trends.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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