eHotelier

MAY 16, 2024

Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.

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Modern Restaurant Management

MAY 16, 2024

On average, restaurant SEO campaigns can see a 500 percent ROI after three years , so there’s massive potential for you to use SEO to grow your restaurant. This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. From there, you can grow more if you continue to work on this stuff. 1.

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Special Events Article Events Customer Service 159

eHotelier

MAY 16, 2024

McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.

Book 182

Book 182

Hotelogix

MAY 16, 2024

In the highly competitive hospitality industry, where guest expectations are constantly evolving, staying ahead requires more than just meeting these expectations. It's about exceeding them while efficiently managing your operations. This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment.

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Front Desk Operations Book Property Management Reservations 130

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Presentation

eHotelier

MAY 16, 2024

TRIBE, the design-led midscale brand by Accor, is counting down the days until its New Zealand launch. On track to open its doors this summer, TRIBE Auckland Fort Street will become the brand’s first address in the country, serving as a stylish destination where guests and locals can work, play, and relax with a like-minded community of entrepreneurs and adventurous travellers.

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eHotelier

MAY 16, 2024

The Sheraton Princess Kaiulani, which sits on the former site of the Ainahau Estate and was once home to Hawaii’s beloved Princess Victoria Kaiulani, today announced the completion of the Ainahau Tower room refresh. The 664 guestrooms have undergone a thoughtful and extensive refresh, paying homage to Waikiki’s history and Princess Kaiulani’s fashion, celebrating the hotel’s historical grounds and natural landscapes, and breathing new life into the hotel’s original design.

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Hotel Business

MAY 16, 2024

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

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Procurement Communication Information 115

eHotelier

MAY 16, 2024

InterContinental Chicago Magnificent Mile is proud to announce the appointment of Nabil Moubayed to General Manager. A veteran hotelier with over two decades of experience, Moubayed looks forward to bringing his deep expertise in the Midwest market and passion for mentorship to the recently renovated hotel along Chicago's most renowned corridor.

Marketing 130

Marketing 130

Lodging Magazine

MAY 16, 2024

Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup by other means with both an acquisition as well as a comprehensive rebranding effort. Bolstering its presence in the trendy lifestyle segment, the mega-brand company in March announced an agreement to acquire the Graduate Hotels brand from AJ Capital.

Magazine 105

Magazine 105

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

MAY 16, 2024

Global hotel owner and operator Minor Hotels has appointed Puneet Dhawan as Head of Asia as the group plots its growth in Asia and India. From July, Dhawan will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaboration with the Minor Hotels senior leadership team and will report to Minor Hotels CEO Dillip Rajakarier.

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Lodging Magazine

MAY 16, 2024

AUSTIN, Texas—Oracle Hospitality announced that it has signed an agreement with Choice Hotels International to extend its AI-powered merchandising solution Oracle Nor1 to its portfolio of upscale hotels to help them capitalize on incremental revenue opportunities. With applied AI built into the system, each hotel can present targeted offers via its mobile app or digital marketing channels with relevant and targeted options to have a probability of conversion.

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Presentation Magazine Marketing 105

eHotelier

MAY 16, 2024

Hickory Global Partners and The Advantage Travel Partnership announced today at the Advantage Travel Partnership Conference taking place in Costa Mujeres that the two have established a strategic joint venture for their accommodation programs to create Global Stays – The Accommodation Network. This partnership will become effective in 2025 and offer more than 60,000 properties worldwide and over 1 million serviced apartments.

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Hospitality Net

MAY 16, 2024

IHG Hotels & Resorts (IHG) today announced that it has signed its first management contract in Japan with Kajima Corporation (Kajima) to open ANA Holiday Inn Resort Karuizawa in 2025.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 16, 2024

BEONx, a leading hospitality revenue management service provider, is thrilled to announce the upcoming release of new dashboards in partnership with JUYO Analytics, the next curve data visualisation and analytics platform for the hospitality industry. Hoteliers' evaluation of performance and data collection will undergo a revolution thanks to this update.

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Lodging Magazine

MAY 16, 2024

BETHESDA, Maryland—Stayntouch announced a new partnership with Woby, a self-order and pay web app connecting with existing POS and PMS platforms. Stayntouch integrates with Woby’s customizable web app, allowing real-time POS and PMS synchronization for a mobile-first dining experience. With Stayntouch PMS, hotels can streamline operations, automate tasks, and provide a digital guest welcome experience with mobile check-in.

Magazine 104

Magazine 104

eHotelier

MAY 16, 2024

All employees are revenue management ambassadors for their organisations. Everyone contributes to the revenue success of a business in both direct and non-direct ways.

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Hotel Business

MAY 16, 2024

By Dennis Carter Personal transportation in the U.S. is destined to transition from traditional vehicles and toward EVs (electric vehicles), creating new challenges and opportunities for hospitality businesses. As the transition accelerates and grows, locations that invest in EV charging infrastructure will undoubtedly find themselves better positioned to attract customers than locations where EVs cannot be charged.

Budgeting 104

Budgeting Maintenance Business Development Presentation 104

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

MAY 16, 2024

Our clients typically want to understand the current and past trends of the lodging industry and how it may impact their project or its ownership structure and overall financial performance. To this point, Grey Hospitality has collected industry data on the past few years and placed in this addenda items to our research.

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Lodging Magazine

MAY 16, 2024

ORLANDO, Florida—Margaritaville and Grupo Los Pueblos announced a new beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort & Residences Playa Caracol will blend local cultural and architectural traditions to offer an experience in design and food and beverage while embracing Margaritaville amenities such as 5 o’Clock Somewhere Bar and License to Chill Bar & Grill.

Magazine 103

Magazine 103

Hospitality Net

MAY 16, 2024

Opening this July, Eva Estepona is set to become the Andalusian coast’s new hotspot and lifestyle destination offering provocative performances from day to night, along with an extensive dining offering, a beach club concept and a club.

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Revfine

MAY 16, 2024

Smart Hotel Technology Smart hotel technology trends involve integrating advanced technologies like IoT, AI, and automation in the hospitality sector to enhance guest experiences and operational efficiency. These trends are important for offering personalized services, improving energy management, increasing security, and streamlining hotel operations.

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Catering 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

MAY 16, 2024

After having spent over 30 years in hospitality, I learned that constant innovation is a must in the food and beverage arena. To innovate means to stay current with and initiate industry trends. It is also an opportunity for hotels to leverage the expertise and skills of their people in order to appeal to more customers and maximize their profit potential.

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EATER

MAY 16, 2024

The Piña Colada in Puerto Rico is always evolving. In the tropical cocktail's native home, bartenders are making the drink their own.

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Hospitality Net

MAY 16, 2024

h2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Hotel Direct Bookings and we are inviting hotel chains up from 3 properties to provide their feedback. Your participation in this study will help the industry better understand hotel direct booking strategies and tactics, as well as emerging trends.

Book 98

Book 98

Revenue Hub

MAY 16, 2024

Today we follow upon our video from yesterday looking at Total Revenue Management In today’s video we take a wider perspective – from a Chief Executives viewpoint. We are joined by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners We ask for his thoughts on some of the points made in the recent discussion with Karin, Amrita and Jens Subscribe to our weekly newsletter and stay up to date We question why department silos are still so prevalent, how hotel co

Pricing 94

Pricing Brand Management Events 94

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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