Tue.Oct 15, 2024

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Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit. While the overwhelming bulk of the BIPA cases have been employment-related, focused primarily on time-keeping and security technology, new waves of consumer litigation have begun to crop up

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For Restaurants Cutting Their Carbon Footprint, Composting Food Scraps Is Just the Beginning

EATER

Lille Allen Cooking, refrigeration, air conditioning, water use, and packaging contribute to greenhouse gas emissions too. These restaurants try to tackle them all. This story was produced in collaboration with Civil Eats. Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. Patrons sip coffee on the shady sidewalk patio.

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The Strain of Success: How the Labor Shortage Is Affecting America’s Restaurants

Modern Restaurant Management

According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.

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Produce update: Australian tomatoes face biosecurity threat

Hospitality Magazine

The Department of Primary Industries and Regions (PIRSA) has placed three South Australian tomato businesses into quarantine in an attempt to limit the outbreak of Tomato Brown Rugose Fruit Virus (ToBRFV). ToBRFV is a highly contagious plant disease that affects tomatoes, capsicums, and chillies. The virus has not been detected in Australian tomato crops previously and an outbreak is expected to threaten hundreds of jobs and millions of dollars in the industry.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Mille Club: introducing the Total Revenue Manager

eHotelier

Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.

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Hospitality staff priced out of rentals

Hospitality Magazine

A special edition of Anglicare Australia’s Rental Affordability Snapshot has revealed that hospitality workers can afford less than one per cent of listed rentals in Australia. The report surveyed rental listings as part of Anti-Poverty Week to determine whether essential workers in full time work could afford to rent a home. To test affordability, Anglicare assessed over 45,000 listings from realestate.com.au over one weekend against the wages of essential workers, including aged care workers,

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More Trending

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From Data to Delight: How CDPs impact daily operations & long-term results

eHotelier

Unlock the full potential of your guest data with our latest whitepaper, From Data to Delight. In this deep dive, we reveal how a Customer Data Platform (CDP) can transform the way hotels operate, engage with guests, and drive long-term success.

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Sustainability in the hospitality industry: Going the extra mile

EHL Insights

What’s holding hotels back from doing more than basic eco-friendly gestures, like reusing towels or reducing plastic, and embracing sustainable hospitality by adopting a green culture into their business? This article takes inspiration from a recent publication by Dr. Laura Zizka et al. that delves into current hotel green challenges.

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How to increase hotel direct booking | Ultimate guide

MEWS

What are hotel direct bookings? Direct bookings happen when a guest reserves a room directly with your hotel – whether that’s through your website, by phone, email, or as a walk in. Online direct bookings are often powered by a booking engine that is integrated into your hotel’s website, making the process fast, seamless and secure for guests. The real challenge lies in getting guests to book through your website, rather than through OTAs – we will look at some effective strategies below.

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CapitaLand Ascott Trust divests Citadines Karasuma-Gojo Kyoto for JPY6.18 billion

eHotelier

CapitaLand Ascott Trust (CLAS) has divested Citadines Karasuma-Gojo Kyoto in Japan to an unrelated third party for about JPY6.18 billion (S$53.1 million1 ).

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Sleep Architecture as the Central Concept for Sleep Tourism Revenues

Larry Mogelonsky

With sleep science reaching the mainstream over the past few years, numerous hotel brands have unveiled fancy new sleep programs in an arms race to win over travelers looking for accommodations that will help them get a full night’s rest while aboard. But the rise of sleep tourism needn’t be limited to only luxury hotels that have the capital to devote a gargantuan sum per key to noise-dampening materials, new air purification systems or state-of-the-art bedding systems that have built-in temper

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Kali Hotel opening 2026 at Hollywood Park in greater Los Angeles

eHotelier

KPC Development Company announces its latest project, Kali Hotel and Rooftop, Autograph Collection, a landmark lifestyle hotel at Hollywood Park in Inglewood, California.

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Hilton teams with Be My Eyes for accessible travel

Hotel Business

For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton has entered into an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming

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Shonali Devereaux appointed as CEO at Meetings Industry Association

eHotelier

The Meetings Industry Association (MIA) has appointed Shonali Devereaux as its new chief executive, taking over from Kerrin MacPhie when she stands down in December.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Saigon Hustle wins The Perfect Pitch contest at Fast Casual Executive Summit

Fast Casual

Saigon Hustle has won The Perfect Pitch, a "Shark Tank" style contest at the Fast Casual Executive Summit in Denver, Colorado.

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Lisa McMullen appointed new Living Reef Manager at Daydream Island Resort

eHotelier

Daydream Island Resort & Living Reef is excited to announce the promotion of experienced marine expert Lisa McMullen to the position of Living Reef Manager.

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Waterford Hotel Group Promotes Duane Schroder to Chief Growth Officer

Lodging Magazine

WATERFORD, Connecticut—Waterford Hotel Group announced the promotion of Duane Schroder to chief growth officer, a newly created position. In this role, Schroder will lead strategic initiatives designed to propel the company’s expansion. In his role, Schroder will lead business development efforts to secure management contracts. Additionally, Schroder will cultivate strategic partnerships with capital partners to drive future expansion and oversee the acquisition of properties that align wi

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New accessibility feature questionnaires published

eHotelier

Tourism businesses can use the questionnaire to identify the key accessibility features in their business and list these on their websites to provide high-level accessibility information.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Guest Retention vs Acquisition: What’s the Difference?

Revenue Hub

Guest retention refers to the strategies and efforts that encourage guests to return to your property after their first stay. NB: This is an article from Little Hotelier , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It’s about building lasting relationships through personalised experiences, loyalty programs, and consistent engagement.

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Master Revenue Management and Boost Brand Reputation at the Same Time

eHotelier

Brand positioning drives bookings. When it’s well-integrated with revenue management, it boosts hotel profitability. The brand reputation takes up valuable mental space within the customer’s mind.

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DMA Impact: Google Share Sinking as a Source of Reservations

Revenue Hub

Last June we discussed the winners and losers of the DMA or Digital Markets Act in Europe based on our own metasearch tracking data of more than 3,000 properties worldwide. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Trying to shed some more light on this complex issue of “the impact of the DMA for hotels”, we expanded our research to: Analyze the attribution of all bookings and not only those coming from metasearch.

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Must-Have Software for Hotels: Improve Operations & Guest Experience

STAAH

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider. 7 Must-Have Software for Hotels 1.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How Attribute Based Shopping Will Change Hotel Booking

Revenue Hub

Nobody likes paying for things they don’t need. If something is included in the price but the buyer hasn’t asked for it, it’s a questionable benefit and possibly a detriment. NB: This is an article from Altexsoft Subscribe to our weekly newsletter and stay up to date When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view.

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The Best Halloween Kitchen Decor for A Frightfully Good Cook

EATER

Your kitchen deserves its own costume If you haven’t noticed by the onslaught of 12-foot tall Home Depot skeletons in your neighborhood, we’re in peak allspice-sprinkling, bulk candy-stashing season. And while it feels fair to say that Halloween decor traditionally fawns over the front lawn, there’s something especially gratifying about pivoting focus to Halloween kitchen and dining room decorations.

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Uncover Common Hotel Rate Parity Issues to Combat Disparity

Revenue Hub

Rate disparity occurs when a hotel’s room rates differ across various distribution channels – such as OTAs, your booking engine, or metasearch sites. NB: This is an article from Lighthouse Subscribe to our weekly newsletter and stay up to date Instead of offering a consistent price, guests encounter different rates depending on where they book.

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Branding Quiz

Fast Casual

This quiz helps restaurant owners discover their ideal branding strategy. By answering a few questions, users receive personalized recommendations for color palettes, fonts, tone, and more. This information can be used to create a cohesive brand identity that attracts customers and drives sales.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Quick Wins to Increase Holiday Bookings on Your Hotel Website 

Revenue Hub

While holiday sales have surged in popularity over the past decade, most hotels still need to set up separate campaigns for selling rooms, event tickets, and other ancillary spend throughout the holiday season. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Of course, from discounted rates to special inclusions, there are many ways that hoteliers can tempt potential guests and encourage them to book a stay.

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Takeoff Strategies: PM Hotel Group President Joseph Bojanowski on His Path and Plans

Lodging Magazine

LODGING spoke with PM Hotel Group President Joe Bojanowski on a Friday afternoon, as he was wrapping up the past week and planning for the next one before taking off for the weekend “at a decent hour.” This, he said, was business as usual for the entire team at PM Hotel Group, where he is leading the company’s growth and diversification and seeking to instill an entrepreneurial spirit and passion for innovation and technology.

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Minor Hotels to Debut the NH Collection Brand in the Maldives

Hospitality Net

Minor Hotels, in partnership with a private equity fund managed by Ares Management, announces the upcoming rebrand of Reethi Beach Resort as NH Collection Maldives Reethi Resort, set to re-open in Q4 2025 after an extensive renovation.

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UN Tourism and TUI Care Foundation announce grants for rural artisans in Africa

eHotelier

UN Tourism and the TUI Care Foundation launch 'Colourful Cultures', a call for proposals focused on supporting the creative talent of a continent.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a