Tue.Oct 15, 2024

article thumbnail

The Mille Club: introducing the Total Revenue Manager

eHotelier

Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.

Pricing 245
article thumbnail

Produce update: Australian tomatoes face biosecurity threat

Hospitality Magazine

The Department of Primary Industries and Regions (PIRSA) has placed three South Australian tomato businesses into quarantine in an attempt to limit the outbreak of Tomato Brown Rugose Fruit Virus (ToBRFV). ToBRFV is a highly contagious plant disease that affects tomatoes, capsicums, and chillies. The virus has not been detected in Australian tomato crops previously and an outbreak is expected to threaten hundreds of jobs and millions of dollars in the industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From Data to Delight: How CDPs impact daily operations & long-term results

eHotelier

Unlock the full potential of your guest data with our latest whitepaper, From Data to Delight. In this deep dive, we reveal how a Customer Data Platform (CDP) can transform the way hotels operate, engage with guests, and drive long-term success.

article thumbnail

Hospitality staff priced out of rentals

Hospitality Magazine

A special edition of Anglicare Australia’s Rental Affordability Snapshot has revealed that hospitality workers can afford less than one per cent of listed rentals in Australia. The report surveyed rental listings as part of Anti-Poverty Week to determine whether essential workers in full time work could afford to rent a home. To test affordability, Anglicare assessed over 45,000 listings from realestate.com.au over one weekend against the wages of essential workers, including aged care workers,

Pricing 242
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit. While the overwhelming bulk of the BIPA cases have been employment-related, focused primarily on time-keeping and security technology, new waves of consumer litigation have begun to crop up

More Trending

article thumbnail

The Strain of Success: How the Labor Shortage Is Affecting America’s Restaurants

Modern Restaurant Management

According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.

Marketing 165
article thumbnail

New accessibility feature questionnaires published

eHotelier

Tourism businesses can use the questionnaire to identify the key accessibility features in their business and list these on their websites to provide high-level accessibility information.

article thumbnail

Sleep Architecture as the Central Concept for Sleep Tourism Revenues

Larry Mogelonsky

With sleep science reaching the mainstream over the past few years, numerous hotel brands have unveiled fancy new sleep programs in an arms race to win over travelers looking for accommodations that will help them get a full night’s rest while aboard. But the rise of sleep tourism needn’t be limited to only luxury hotels that have the capital to devote a gargantuan sum per key to noise-dampening materials, new air purification systems or state-of-the-art bedding systems that have built-in temper

article thumbnail

Master Revenue Management and Boost Brand Reputation at the Same Time

eHotelier

Brand positioning drives bookings. When it’s well-integrated with revenue management, it boosts hotel profitability. The brand reputation takes up valuable mental space within the customer’s mind.

Book 130
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Hilton teams with Be My Eyes for accessible travel

Hotel Business

For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton has entered into an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming

article thumbnail

Kali Hotel opening 2026 at Hollywood Park in greater Los Angeles

eHotelier

KPC Development Company announces its latest project, Kali Hotel and Rooftop, Autograph Collection, a landmark lifestyle hotel at Hollywood Park in Inglewood, California.

130
130
article thumbnail

Waterford Hotel Group Promotes Duane Schroder to Chief Growth Officer

Lodging Magazine

WATERFORD, Connecticut—Waterford Hotel Group announced the promotion of Duane Schroder to chief growth officer, a newly created position. In this role, Schroder will lead strategic initiatives designed to propel the company’s expansion. In his role, Schroder will lead business development efforts to secure management contracts. Additionally, Schroder will cultivate strategic partnerships with capital partners to drive future expansion and oversee the acquisition of properties that align wi

article thumbnail

Shonali Devereaux appointed as CEO at Meetings Industry Association

eHotelier

The Meetings Industry Association (MIA) has appointed Shonali Devereaux as its new chief executive, taking over from Kerrin MacPhie when she stands down in December.

130
130
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

The 38 Best Restaurants in Stockholm, Sweden

EATER

Dishes at Sturehof. | Sturehof Caviar and truffles at a three-Michelin-starred stunner, grilled and smoked seafood from a beloved fishmonger, seasonal menus from buzzy chefs in the burgeoning meatpacking district, and more of Stockholm’s best food right now There’s a lot going on in Stockholm, the biggest city in the Nordic region. In late 2022, the city experienced the simultaneous closure of four of its most cherished dining establishments, which collectively held five Michelin stars.

Book 106
article thumbnail

Lisa McMullen appointed new Living Reef Manager at Daydream Island Resort

eHotelier

Daydream Island Resort & Living Reef is excited to announce the promotion of experienced marine expert Lisa McMullen to the position of Living Reef Manager.

130
130
article thumbnail

Takeoff Strategies: PM Hotel Group President Joseph Bojanowski on His Path and Plans

Lodging Magazine

LODGING spoke with PM Hotel Group President Joe Bojanowski on a Friday afternoon, as he was wrapping up the past week and planning for the next one before taking off for the weekend “at a decent hour.” This, he said, was business as usual for the entire team at PM Hotel Group, where he is leading the company’s growth and diversification and seeking to instill an entrepreneurial spirit and passion for innovation and technology.

Magazine 101
article thumbnail

CapitaLand Ascott Trust divests Citadines Karasuma-Gojo Kyoto for JPY6.18 billion

eHotelier

CapitaLand Ascott Trust (CLAS) has divested Citadines Karasuma-Gojo Kyoto in Japan to an unrelated third party for about JPY6.18 billion (S$53.1 million1 ).

130
130
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Guest Retention vs Acquisition: What’s the Difference?

Revenue Hub

Guest retention refers to the strategies and efforts that encourage guests to return to your property after their first stay. NB: This is an article from Little Hotelier , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It’s about building lasting relationships through personalised experiences, loyalty programs, and consistent engagement.

article thumbnail

UN Tourism and TUI Care Foundation announce grants for rural artisans in Africa

eHotelier

UN Tourism and the TUI Care Foundation launch 'Colourful Cultures', a call for proposals focused on supporting the creative talent of a continent.

100
100
article thumbnail

For Restaurants Cutting Their Carbon Footprint, Composting Food Scraps Is Just the Beginning

EATER

Lille Allen Cooking, refrigeration, air conditioning, water use, and packaging contribute to greenhouse gas emissions too. These restaurants try to tackle them all. This story was produced in collaboration with Civil Eats. Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. Patrons sip coffee on the shady sidewalk patio.

article thumbnail

7 Signs Your POS Is Costing You Money

Adora POS

Is your POS system costing your pizza franchise money without you realizing it? Discover seven warning signs that your outdated POS could be draining your profits—from inventory mismanagement to unreliable data—and learn how upgrading to a smarter solution can streamline operations, reduce costs, and boost customer loyalty.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Skip Kimpel Appointed Global Director of Restaurant Technology and Innovation at Growth Advisors International Network - GAIN

Hospitality Net

Growth Advisors International Network (GAIN), a leading global hospitality, travel, and MICE industry technology and innovation advisory group, proudly announces the appointment of Skip Kimpel as Global Director of Restaurant Technology and Innovation.

98
article thumbnail

Unique Ideas for Your Soft Opening

Eat Restaurant Management

The paint is dry, the tables laid and your staff is trained and raring to go. Now’s the time to fling open those doors and invite in the customers by holding your official launch party. Or is it? Establishing a local presence prior to the grand opening date is crucial. While you’ve accomplished a lot so far and the final hurdle is undoubtedly within sight, before you declare the restaurant officially open , it would be exceedingly wise to hold a soft opening.

article thumbnail

New Book: Future Tourism in a Robonomic World

Hospitality Net

This book envisions the future of tourism in an economy that is largely automated. ’Robonomics’ is the term given to this economic system that relies on robots, artificial intelligence and automation technologies for the production of goods and delivery of services instead of human labour. The volume examines the unique technological, socioeconomic and political situation that such an economy will create, and reflects on how tourism is then produced, consumed and paid for.

Book 98
article thumbnail

Milwood Hotels acquires Walworth Castle Hotel

Hotel Owner

Milwood Hotels has acquired Walworth Castle Hotel near Darlington, County Durham for an undisclosed sum. The mediaeval castle was built near the end of the 12th Century by the Hansard family, who owned it for nearly four hundred years until it was sold to Thomas Jenison in 1576. During the Jenison family ownership, which lasted around two centuries, the castle hosted King James VI of Scotland on his way to be crowned King James I of England, and the room in which he stayed is now named the Brida

98
article thumbnail

Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.