Wed.Dec 20, 2023

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Transforming Customer Experiences: Four Ways to Embrace Innovation in the Restaurant Industry

Modern Restaurant Management

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

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Crafting a unique brand identity through heritage hotel uniforms

eHotelier

By working with heritage brands to create your hotel’s uniforms, you can connect the hotel brand to the story of the heritage brand, helping you both connect better with your ideal customers.

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2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part. In 2023, the restaurant industry faced several challenges and made some missteps along the way. One significant issue was the industry's struggle to fully adapt to the post-pandemic world.

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Hotel Innovation Trends for 2024 | Mews

MEWS

Curious about what changes the new year will bring? Travellers' expectations evolve and so does hotel innovation. As we approach 2024, hotels of all sizes are starting to prepare for this new chapter.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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UNWTO in Brazil to begin work on first regional office for the Americas

eHotelier

UNWTO has continued to scale up its support for its Members across the Americas, with plans for a first Regional Office for the region advanced during an official visit to Brazil.

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More Trending

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IHG continues expansion across leisure destinations in India

eHotelier

IHG® Hotels & Resorts, has announced the signing of a management agreement with XECO Media LLP to bring a new Holiday Inn Resort to the city of Karjat, Maharashtra. Set to open in 2027, the resort will add 150 keys to IHG’s portfolio in the state. The signing is a strategic move underscoring IHG's commitment to providing diverse and exceptional hospitality experiences across leisure destinations in the country.

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2023 Person of the Year: Executive Chairman Jay Shah Positions Hersha for Mega Deal, Future Success

Lodging Magazine

After years of building Hersha Hospitality Trust (HHT) into one of the most productive publicly traded REITs in the hospitality sector, Executive Chairman Jay Shah is poised to help complete one of the industry’s largest transactions in 2023. Having been at the helm of the company for some 17 years as CEO before stepping into the executive chairman role last year as his brother Neil Shah assumed the position of CEO, Shah reflected on the […] The post 2023 Person of the Year: Executive Chai

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The Unbound Collection by Hyatt Brand debuts Hotel Flüela Davos

eHotelier

Hyatt Hotels Corporation announced today the opening of Hotel Flüela Davos, marking the latest development in Hyatt’s portfolio growth in Europe, Africa and the Middle East, and the newest addition to The Unbound Collection by Hyatt brand. Hotel Flüela Davos joins three existing Hyatt hotels in Switzerland and signals Hyatt’s continued commitment to growing its luxury brands in sought-after destinations in Europe.

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Choice’s Suburban Studios Opens Its 100th Hotel

Lodging Magazine

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reached a brand milestone with the opening of its 100th Suburban Studios hotel, demonstrating its go-to-market growth strategy that has driven growth of 45 percent in 18 months. Since the relaunch of the Suburban Studios brand in 2022, inclusive of design and brand identity refresh, the brand has grown with five hotels opened in October and eight in November.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Phil Payne named Board Chairperson at BWH Hotels

eHotelier

BWH Hotels today announced that its Board of Directors has elected Phil Payne as Board Chairperson for 2024. Payne, who previously served as Board Vice Chairperson, brings decades of hospitality experience and over 40 years of BWH Hotels ownership to his role as Chairperson.

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Novotel Living Bangkok Sukhumvit Legacy, a new chapter in urban lifestyle hospitality opens its doors

Hospitality Net

Accor, a world-leading hospitality group, is pleased to introduce ’Novotel Living Bangkok Sukhumvit Legacy,’ a contemporary extended stay concept and forward-thinking extension of the Novotel brand, in the heart of Thailand’s capital. The new Novotel Living address is designed to meet the growing demand of life balance seekers in search of a home away from home while traveling, regardless of the duration of their stay.

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VisitBritain publishes inbound tourism forecast for 2024

eHotelier

VisitBritain has today, published its tourism forecast for 2024 showing an increase in inbound visits and spending overall to the UK compared to 2023 levels, although with varying rates of recovery and growth across its major inbound visitor markets.

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‘Martha Stewart’s Christmas’ Was a Book, a Fantasia, and a Target

EATER

Lille Allen/Eater If you build a gingerbread Baroque church, some people will take it personally Martha Stewart’s Christmas is, as they say in academia, a rich text. On the surface, it looks innocuous enough: a slim, photo-heavy chronicle of Martha’s own preparations for the 1988 Christmas season, beginning with the mixing of 10 enormous plum puddings the day after Thanksgiving and concluding with a sumptuous Christmas Day dinner.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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8 best practices when implementing a guest journey in your hotel

eHotelier

As a hotelier, one of your main concerns must be to ensure your guests have a seamless experience throughout their journey. This will reduce frustrations not only for them but also for you, because there will be less complaints and more positive reviews.

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How Mid-Scale and Limited-Service Hotels Use Open Pricing

Duetto Cloud

Mid-scale and limited-service hotels find Open Pricing advantageous as it enhances efficiency and aligns seamlessly with the operational and resource limitations inherent in such establishments.

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Nimesh Pandav appointed Front Office Manager at Sofitel Mumbai BKC

eHotelier

Sofitel Mumbai BKC, the elegant, luxury hotel in Mumbai's Bandra Kurla Complex, has appointed Nimesh Pandav as their new Front Office Manage

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Enjoying Your Drink? Thank Rogue Cocktails.

EATER

Stir your sour. Forget the ice. Add more bitters. No, more. This irreverent, influential book published nearly 15 years ago rewrote the rules of modern bartending.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Cloudbeds partners with Hopper for Direct Channel Connection

eHotelier

Cloudbeds Strengthens Distribution Capabilities with Direct Integration to Hopper, a Leading Mobile-First Travel Agency

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Clear M&C Saatchi Releases “Beyond Travel & Hospitality” report, looking at the future through 5 travelers’ eyes

Hospitality Net

Clear M&C Saatchi, the global growth strategy consultancy, releases their latest thought piece: the "Beyond Travel & Hospitality 2030" report. This publication marks the second installment in Clear’s future focused "Beyond" series, following the successful winter launch of "Beyond Retail 2030." "We’ve seen the Travel & Hospitality industry evolve quite rapidly over the last few years thanks to digital & tech innovation as well as consumer demand for new and differentiated experiences" says Rhond

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AYA Hotels acquires Great Yarmouth’s The Royal Hotel for £1.2m

Hotel Owner

AYA Hotels has secured its second purchase in Great Yarmouth this year, purchasing The Royal Hotel off a guide price of £1.2m. The 55-bedroom seafront hotel, situated along the Golden Mile, was marketed on behalf of Eulinkco International Corporation Limited. As well as 55 bedrooms, the Grade II listed hotel comprises a spacious bar and tearoom which can host 60 guests.

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Accor and Mardi Holding to open a new Mercure in Batumi

Hospitality Net

Accor, a world leading hospitality group, announces the signing of a cooperation agreement with the Georgian development company Mardi Holding to open a new Mercure on the Black Sea coast in Batumi, Georgia. The hotel will deliver the ultimate in customer service, wellness, gastronomy and leisure, as well as additional benefits thanks to the global loyalty program ALL - Accor Live Limitless.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Why are less hotels being built?

Hotel Owner

Recent data from CoStar has found that the construction of hotels in the UK has slowed but is still being propped up by projects which were delayed by the pandemic. The UK currently has around 22,500 hotel rooms under construction and expected to enter the market by the end of 2026, with most due to open next year. However, Costar expects that once these delayed projects are completed the market will see a decline as there is a lack of confidence from investors.

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Radisson announces its first safari hotel in South Africa

Hospitality Net

Radisson Hotel Group ([link] is proud to announce the opening of Radisson Safari Hotel Hoedspruit, its first Safari hotel in Africa and 11th hotel in South Africa. Tucked between two renowned nature reserves, Kruger National Park and Blyde River Canyon, the hotel is located 2km outside of Hoedspruit in the heart of the grasslands in the Limpopo province and just 20 minutes from Eastgate Airport.Boasting majestic views of the Drakensberg mountains, the highest mountain range in Southern Africa, R

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Allsop postpones Rutland Arms Hotel auction until new year

Hotel Owner

UK property consultancy Allsop has postponed the auction of Newmarket’s Rutland Arms Hotel until the new year. The auction of the site, which is currently owned by Review Hotels, is “likely to be rescheduled for some time in the new year which will allow ample time for additional detailed information to be shared with potential bidders”. The 17th Century coaching inn features 46 rooms and is situated on the main Newmarket shopping street.

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IHG debuts Staybridge Suites in Cannes, France

Hospitality Net

The picturesque city of Cannes is now home to the very first Staybridge Suites property in France. Staybridge Suites Cannes Centre, represents the introduction of the all-suites hotel to the growing IHG Hotels & Resorts portfolio in France, welcoming guests looking for a more spacious or extended stay experience. It brings a touch of modernity and contemporary style to one of the Riviera’s most dynamic cities.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.