Thu.Sep 26, 2024

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The Hidden Risks You Need to Train Your Staff For

eHotelier

Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards.

Training 169
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Why every hotel should connect their PMS and CRM

MEWS

Why every hotel should connect their PMS and CRM Let’s dive into how combining these two systems can help you get closer to your guests and boost your team’s productivity.

Marketing 130
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IHG Hotels & Resorts surpasses 200 open hotels across its Northern Europe market

eHotelier

IHG Hotels & Resorts, a global leader in hospitality, surpasses 200** open hotels in its Northern Europe market, with a number of IHG brands making debuts across four countries.

Marketing 130
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‘Brand Experiences Create Memories.’

Modern Restaurant Management

“We will be the number one restaurant in the world.” That’s what restauranteur Will Guidara wrote on a cocktail napkin whilst sitting in a hotel bar after the prestigious World’s 50 Best Restaurants awards ceremony in 2010. That year, Guidara’s Eleven Madison Park in New York had placed last on the list. There was nothing to smile about and Guidara and chef Daniel Humm needed to do a lot of work to climb the ranks of the world’s most sought-after fine dining experiences.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Stephen Funk appointed Vice President of Architecture at Premier

eHotelier

Premier, an end-to-end architecture, design, procurement, project management, and corporate engineering firm with specialization in hospitality, multi-family residential, student housing, adaptive reuse, and mixed-use development, is pleased to announce that Stephen Funk has been appointed as the firm's new Vice President of Architecture.

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IHG Hotels & Resorts, GBTA Foundation convene sustainability leaders to deliberate the decarbonization of business travel

eHotelier

IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel.

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Moxy Hotels Hits 10-Year Milestone, Plans 100 Hotels in Europe by 2026

Lodging Magazine

Since its global launch in Milan in 2014, Moxy Hotels, a part of Marriott Bonvoy’s portfolio of over 30 brands, has provided experiences for the next generation of travelers with its industrial design, social spaces, and programming. As part of its 10th anniversary, the brand shared plans to reach the 100-hotel mark in its Europe region by the end of 2025, with the anticipated addition of 17 hotels, including market entries into Spain, Türkiye, and […] The post Moxy Hotels Hits 10-Year Mil

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Living Hotels invests in digitalisation to improve guest satisfaction

eHotelier

Living Hotels, the family-run brand with a portfolio of 18 apartment hotels offering individual spaces for working, has improved guest and staff experience through the digitalisation of operations and hotel management.

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Dusit International partners with Paljor Global Corp for South Asian expansion

Hospitality Net

Dusit International, one of Thailand’s leading hotel and property development companies, has signed a strategic partnership agreement with Paljor Global Corp Private Limited, a leading Nepalese investment firm and luxury carpet manufacturer, to seek opportunities to introduce Dusit’s diverse offerings in Nepal and throughout South Asia.

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Grow Big, Pay Smart: How To Unlock Efficiency In Payroll Management

Speaker: Joe Sharpe and James Carlson

Running a small business is no small feat. Payroll management, in particular, can be one of the most time-consuming and complex parts of that equation. Yet, businesses that crack the code on streamlining these processes often discover not just savings, but new avenues for growth. Our expert speakers will share actionable insights and real-world examples of how businesses have reduced overhead and improved payroll efficiency.

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Steven Okuley appointed SVP Conferences and Events at (AHLA)

eHotelier

The American Hotel & Lodging Association (AHLA) today announced it has hired Steven Okuley as its new senior vice president for conferences and events.

Events 130
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Catbird Hotel, Colorado Springs coming soon

Hotel Business

Sage Hospitality Group , together with Norwood Development Group , have submitted a preliminary proposal to build a new Catbird Hotel in downtown Colorado Springs. The proposal envisions a new full-service, independent, extended-stay hotel, that will include 180-rooms, dining and meeting spaces. The hotel is the second in the Catbird brand, joining Catbird Hotel, Denver, which opened in 2021 in the RiNo neighborhood.

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Hospitality America expanding its relationship with hotel developer Windsor Aughtry Co.

eHotelier

Hospitality America has been selected by Windsor Aughtry Company to manage the Hotel Avail, Tapestry Collection by Hilton in Rogers, Arkansas.

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Nicholas Sparks’s 16-Splenda Chicken Salad Is Absolutely Diabolical

EATER

Nicholas Sparks’s recipe for chicken salad is pretty straightforward, except for the Splenda. | Bettina Makalintal A recent feature of the author in the “New York Times” revealed a chicken salad recipe with a shocking secret ingredient. So of course I had to try it. Earlier this week, the New York Times ’ real estate section published a feature on Nicholas Sparks , the author of hit novels The Notebook , A Walk to Remember , and Dear John , among others.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Latest Management Contract Brings Sentral Assets Under Management to Over $4 Billion

Hospitality Net

Sentral, the leading full-building residential hospitality operator, has been named the management company for Ten310, a new boutique living concept developed by a California Landmark Group (CLG) affiliate. Designed by Abramson Architects, the 94-unit building will offer amenities including a speakeasy, rooftop pool and lounge spaces, valet parking, fitness center, and daily breakfast for residents.

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The Manor House receives four AA Rosettes

Hotel Owner

The Manor House, located within the historic Castle Combe in Wiltshire, has announced that its fine dining restaurant Bybrook has been awarded 4 AA Rosettes for Culinary Excellence. Bybrook is a fine dining restaurant serving a choice of inventive menus designed by executive chef, Robert Potter. Prior to being awarded four AA Rosettes, the restaurant received its first Michelin star in 2017.

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137-Key Lanson Place Parliament Gardens Opens in Melbourne, Australia

Hospitality Net

Lanson Place Parliament Gardens has officially opened its doors, unveiling the brand’s first Australian hotel in the vibrant heart of Melbourne. The newly- launched 5-star boutique hotel offers a unique blend of heritage and modernity and is housed in the historic 1901 Salvation Army Printing Works building, located in Albert Street, East Melbourne.

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The Secret to Boosting Your OTA Revenue: Description Optimization!

Revenue Hub

Most hospitality professionals put effort in optimizing their listings, but there is one element they often miss out on, their description. The time of passive listing descriptions is over, you need to make them more dynamic to push your listings to the top of the OTAs. NB: This is an article from Otamiser Subscribe to our weekly newsletter and stay up to date Today we are discussing the future of OTA descriptions and how you can leverage this knowledge.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Hotel Equities Announces The Opening Of The Fairfield Inn & Suites By Marriott In Kansas City, Kansas

Hospitality Net

Today, hotel owner, operator, and developer, Hotel Equities (HE), proudly announces the opening of the new Fairfield Inn & Suites by Marriott Kansas City at The Legends. The hotel, located at 1925 North 98th Street, Kansas City, KS 66111, is owned by Legend Hotel LLC and managed by Hotel Equities.

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Dakota secures planning permission for Manchester Airport hotel

Hotel Owner

Dakota Hotels has secured planning approval for a new 154-bedroom boutique hotel at Mix Manchester, the spot adjacent to the city’s airport. It will be the group’s second hotel in Manchester, complementing its city centre hotel on Ducie Street. According to Dakota, the hotel is expected to inject approximately £12m per year to the local economy and bring 150 jobs to the area.

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AAHOA Members Gather in D.C. to Tackle Critical Hotel Industry Issues During Key Election Year

Hospitality Net

With 468 seats in the U.S. Congress (33 Senate seats and all 435 House seats) and the U.S. presidency up for grabs this November, the stakes have never been higher for the hotel industry. This year’s AAHOA (Asian American Hotel Owners Association) Fall National Advocacy Conference (FNAC) underscored hoteliers’ critical role in shaping policies impacting their businesses and the broader hospitality sector.

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What Should a Restaurant Give You When It’s Your Birthday?

EATER

Lille Allen/Eater A slice of cake and glass of Champagne are customary, but some places go the extra mile I love birthdays. It’s fun to get dressed up, go to a fancy restaurant, and await the pièce de résistance: a slice of cake with a glowing candle on top and, maybe, some singing. A flute of Champagne works, too. So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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What is the difference between a hotel CRM for B2B and for B2C?

Hospitality Net

In an era of relationships and personalisation, a Customer Relationship Management system (CRM) has become the king. And especially for hospitality, this type of software is turning into a key element of every hotel’s tech stack.

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Former Workers at LA’s Otium Still Haven’t Gotten Their Final Paychecks

EATER

Fifteen former workers at the upscale Broad-adjacent restaurant gathered on September 25 to demand thousands of dollars of unpaid wages

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CDPs Allow Hotels to Personalize Marketing to Target Individual Reasons to Visit

Hospitality Net

It’s always illuminating to speak one-on-one with brilliant hotel marketers like Jason Pirock, Head of Marketing for Springboard Hospitality, as I did during our recent Insider Conversation, “Mastering Conversions: Crafting an Omnichannel Booking Journey.

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4 Advances in Sanitization Treatments and Technologies

Lodging Magazine

The pandemic effectively increased sanitization awareness in the hospitality industry, with guests becoming more attuned to antivirus, antimicrobial, and hypoallergenic treatments and features in their lodging spaces. One example is air filtration. “People always knew that better air quality must be better for you, but they didn’t really understand filtration.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program