Thu.Oct 10, 2024

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Unfortunately, You Do Need a Potato Ricer 

EATER

Lille Allen/Eater Potato ricers are annoying and bulky. They’re also essential for perfect mashed potatoes. Unitasker gadgets are, in my opinion, generally a waste of money and space. Sure, it’s great to have a garlic press, and a cherry pitter does come in handy when it’s peak stone fruit season, but for most of the year, this junk just takes up space in my meager kitchen storage situation.

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Why Housekeeping is the heart of a hotel: leadership insights

eHotelier

Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.

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Latest News from Malaysia Hotel Industry October 2024

Soft Inn

The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.

Marketing 259
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Self-Check-In at Hotels: Benefits and Growing Trends

Hotelogix

Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Best hotel review sites and how to get positive reviews

MEWS

What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of services to various aspects of the property. These reviews can be either positive or negative, and they might be solicited or shared voluntarily.

Marketing 165
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Target Market of Hotel

Soft Inn

In the hotel industry, understanding your target market is crucial for success. Hotels cater to a variety of guests, each with their own unique needs and preferences. By identifying and understanding these different segments, hotels can tailor their services and marketing strategies to better attract and satisfy their guests.

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FAQ Guide to Pajak Hotel: Understanding Hotel Tax Indonesia

Soft Inn

As a hotelier in Indonesia, staying compliant with local tax regulations is crucial for running a smooth and successful business. One of the key taxes you need to understand is Pajak Hotel, which applies to the revenue generated from hotel room rentals and certain services. In this FAQ guide, we have answered the most common questions about Pajak Hotel so you can confidently manage your hotel’s tax obligations.

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Esther Oh Kostecky appointed General Manager of Four Seasons Hotel New Orleans

eHotelier

Four Seasons Hotel New Orleans announces the appointment of Esther Oh Kostecky as its new General Manager.

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What Is a Mexican American Cocktail? These Bars Have Answers.

EATER

Bartenders across the country are combining ancestral and modern techniques, curating backbars that go beyond tequila and mezcal and bringing a personal touch to their menus.

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Nathaniel Johns appointed General Manager at Courtyard by Marriott Los Angeles Pasadena/Old Town

eHotelier

Nathaniel Johns has been appointed as the new General Manager of The Courtyard by Marriott Los Angeles Pasadena/Old Town, bringing over 16 years of leadership experience in the hospitality industry.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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David Hayden on the Mercure and Ibis London Earls Court rebrand

Hotel Owner

Reinvention is often the key to remaining relevant and competitive. For David Hayden, general manager of Mercure and Ibis London Earls Court, this principle has been at the heart of a massive refurbishment and rebranding effort that has been in motion since July 2022. A project of this scale, particularly in a dual-branded property, comes with its challenges—but as Hayden explains, it has also been a period of immense growth for both the team and the hotel.

Catering 119
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Meetings Industry Association announces Avanti partnership

eHotelier

The Meetings Industry Association (MIA) has agreed a partnership with train operator Avanti West Coast to highlight the importance of sustainable and efficient business travel to its members.

Training 130
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‘Agatha All Along’ Makes the Sous Vide Relevant Again

EATER

The new Disney Plus series picks up where the limited series ‘Wandavision’ left off, following Agatha as she works to dispel her own share of curses, witchcraft, and mechanical wizardry with the help of some beloved kitchen equipment. | Disney Plus In the supernatural Disney Plus series, the cult-favorite cooking tool rises to the occasion Spoilers for Agatha All Along , Episode 2 Technology and magic — the kind witches are known to wield — have historically been at odds in the world of Marvel C

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Hospitality America strengthening its Tech Stack to enhance business intelligence and decision making

eHotelier

Hospitality America is investing in its technology infrastructure aimed at revolutionizing business intelligence across its hotel portfolio.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

Revfine

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou The post How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

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The Hotels Network Launches Loyalty Lite: Seamless Guest Login for Personalized Booking Experiences

eHotelier

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels worldwide, is excited to announce the launch of Loyalty Lite, a breakthrough solution designed to streamline the guest login process and simplify guest loyalty.

Book 130
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What Shall We Do When Job Seekers Cheat the AI Hiring Systems?

Hospitality Net

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.

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STS Cloud and Cloudbeds unveil powerful integration to transform hotel group sales and event operations

eHotelier

SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management.

Events 130
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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What Impact Will Dallas’s Growing Club Scene Have on Its Culture?

EATER

Lots of people are cashing in when customers cash out. Who does it really benefit?

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Riyadh Air selects SabreMosaic™ to power next-gen retailing and offer optimization

eHotelier

Riyadh Air, poised to become one of the most forward-thinking airlines globally, has entered into a strategic agreement with Sabre Corporation, a global leader in software and technology powering the travel industry.

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Meet the team: Jayvee Gabon, Business Development Manager – Philippines

STAAH

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

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Managing Hotel Packages: How to Craft the Perfect Offer

Revenue Hub

Offering value-added packages that combine stays with extra amenities and services is a great strategy for attracting guests and driving revenue. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date But like any good strategy, it only works when executed with precision. From choosing what to offer and how much to charge to managing bookings and tracking revenue, each element must be well thought out and administered to make packages worthwhile for your gue

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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STAAH Weekly Hospitality Quiz: 11 October

STAAH

Welcome to STAAH’s Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether you’re a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!

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Best Practices to Determine Event Minimum Pricing

Revenue Hub

Setting the right event minimums is crucial for ensuring profitability while maintaining customer satisfaction when managing events. NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date Whether you’re hosting corporate events, weddings, or intimate gatherings, event minimums help ensure your venue’s costs are covered.

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Brittain to assume management of Provident portfolio

Hotel Business

Brittain Resorts & Hotels (BRH) has partnered with Provident Hotels & Resorts to operate its portfolio of eight hotels and resorts located throughout Florida. “The addition of the Provident Hotels & Resorts properties is a perfect fit for our expanding portfolio of full-service hotels and resorts located along the East Coast,” said Matthew Brittain, CEO, BRH.

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Bookboost “Who Are We”: In Conversation with Daan de Bruijn

Revenue Hub

We are delighted to welcome Bookboost as an Expert Partner Through the “Who Are We” interview we hear from Daan de Bruijn , co-founder of Bookboost , about their solution, geographical focus, typical client profile and their backstory. Daan emphasizes the importance of a hotel-specific B2C marketing CRM for effective guest engagement and personalization, as opposed to a generic B2B sales CRM.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hyatt Partners With Mind Share Partners for Workplace Mental Health

Lodging Magazine

CHICAGO—Hyatt announced a new collaboration with Mind Share Partners, a nonprofit that is changing the culture of workplace mental health. Rooted in global colleague insights and feedback, this collaboration focuses on Hyatt’s commitment to wellbeing by building an understanding around mental health, seeking support when needed, and contributing to a mentally healthy workplace.

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Golf Revenue Above PAR and POR for Hotels

Revenue Hub

Throughout the latter part of the 20th century, golf was growing significantly in the United States. Not only was participation soaring, but new golf courses were being built at a record pace. NB: This is an article from CBRE Subscribe to our weekly newsletter and stay up to date In some years, development activity exceeded 400 new courses. The popularity of golf began to decline around 2000, as the tech bubble recession that began in 2001 slowed the pace of growth during the first few years of

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Labor Shortages, Low Tips, Burnout: Can We Turn The Tide for Frontline Hospitality Workers?

Hospitality Net

Hospitality is facing a host of issues across the world, from labor shortages and burnout to outdated training programs and shifting customer needs. In the United States and the United Kingdom specifically, frontline workers and managers are struggling with these challenges, which threaten their well-being. I’ve personally had a front row seat to these challenges over the years as the CEO of a company deeply seated in the frontline training industry.

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4 Ways to Maximize the Marketing Agency and Hotel Relationship

Revenue Hub

Strong partnerships between hotels and agencies are crucial for achieving mutual, sustained success. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.

Marketing 109
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a