eHotelier

OCTOBER 10, 2024

Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.

Housekeeping 312

Housekeeping Guest Satisfaction 312

Soft Inn

OCTOBER 10, 2024

The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.

Marketing 259

Marketing 259

Hotelogix

OCTOBER 10, 2024

Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

MEWS

OCTOBER 10, 2024

What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of services to various aspects of the property. These reviews can be either positive or negative, and they might be solicited or shared voluntarily.

Marketing 130

Marketing 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Soft Inn

OCTOBER 10, 2024

In the hotel industry, understanding your target market is crucial for success. Hotels cater to a variety of guests, each with their own unique needs and preferences. By identifying and understanding these different segments, hotels can tailor their services and marketing strategies to better attract and satisfy their guests.

Marketing 130

Marketing Catering 130

Soft Inn

OCTOBER 10, 2024

As a hotelier in Indonesia, staying compliant with local tax regulations is crucial for running a smooth and successful business. One of the key taxes you need to understand is Pajak Hotel, which applies to the revenue generated from hotel room rentals and certain services. In this FAQ guide, we have answered the most common questions about Pajak Hotel so you can confidently manage your hotel’s tax obligations.

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130

eHotelier

OCTOBER 10, 2024

The Meetings Industry Association (MIA) has agreed a partnership with train operator Avanti West Coast to highlight the importance of sustainable and efficient business travel to its members.

Training 130

Training 130

Revfine

OCTOBER 10, 2024

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou The post How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

Marketing 119

Marketing 119

eHotelier

OCTOBER 10, 2024

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels worldwide, is excited to announce the launch of Loyalty Lite, a breakthrough solution designed to streamline the guest login process and simplify guest loyalty.

Book 130

Book 130

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hotel Owner

OCTOBER 10, 2024

Reinvention is often the key to remaining relevant and competitive. For David Hayden, general manager of Mercure and Ibis London Earls Court, this principle has been at the heart of a massive refurbishment and rebranding effort that has been in motion since July 2022. A project of this scale, particularly in a dual-branded property, comes with its challenges—but as Hayden explains, it has also been a period of immense growth for both the team and the hotel.

Catering 119

Catering Events Marketing Budgeting 119

eHotelier

OCTOBER 10, 2024

SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management.

Events 130

Events 130

STAAH

OCTOBER 10, 2024

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

Business Development 113

Business Development Book Accounting Presentation 113

eHotelier

OCTOBER 10, 2024

Riyadh Air, poised to become one of the most forward-thinking airlines globally, has entered into a strategic agreement with Sabre Corporation, a global leader in software and technology powering the travel industry.

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130

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Modern Restaurant Management

OCTOBER 10, 2024

Attracting and retaining top talent is a widespread restaurant industry challenge. What can operators do to address this problem? In this Q&A, Travis Larrier, Solutions and Strategy Director at InStride, provides insights on how investing in employee education can give a boost to talent acquisition and retention strategies. Drawing from his experience working with organizations and QSR brands, Larrier shares practical tips for strategically leveraging workforce education to gain a competitiv

Communication 88

Communication Training Facility Management Information 88

eHotelier

OCTOBER 10, 2024

Centara Hotels & Resorts, Thailand’s leading hotel operator, is delighted to announce the reopening of Centara Karon Resort Phuket following a stunning transformation.

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Lodging Magazine

OCTOBER 10, 2024

CHICAGO—Hyatt announced a new collaboration with Mind Share Partners, a nonprofit that is changing the culture of workplace mental health. Rooted in global colleague insights and feedback, this collaboration focuses on Hyatt’s commitment to wellbeing by building an understanding around mental health, seeking support when needed, and contributing to a mentally healthy workplace.

Magazine 105

Magazine Events 105

eHotelier

OCTOBER 10, 2024

Hospitality America is investing in its technology infrastructure aimed at revolutionizing business intelligence across its hotel portfolio.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

EATER

OCTOBER 10, 2024

Bartenders across the country are combining ancestral and modern techniques, curating backbars that go beyond tequila and mezcal and bringing a personal touch to their menus.

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105

eHotelier

OCTOBER 10, 2024

Four Seasons Hotel New Orleans announces the appointment of Esther Oh Kostecky as its new General Manager.

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Hotel Business

OCTOBER 10, 2024

Brittain Resorts & Hotels (BRH) has partnered with Provident Hotels & Resorts to operate its portfolio of eight hotels and resorts located throughout Florida. “The addition of the Provident Hotels & Resorts properties is a perfect fit for our expanding portfolio of full-service hotels and resorts located along the East Coast,” said Matthew Brittain, CEO, BRH.

Marketing 104

Marketing 104

eHotelier

OCTOBER 10, 2024

In today’s competitive hospitality landscape, hotels increasingly turn to influencer marketing as a strategic tool to boost brand visibility and drive bookings.

Book 100

Book Marketing 100

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hospitality Net

OCTOBER 10, 2024

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.

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eHotelier

OCTOBER 10, 2024

Nonius was selected to modernise the Wi-Fi network to Wi-Fi 6 technology and upgrade the cabling infrastructure to fibre and new switches.

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100

Hospitality Net

OCTOBER 10, 2024

Hospitality is facing a host of issues across the world, from labor shortages and burnout to outdated training programs and shifting customer needs. In the United States and the United Kingdom specifically, frontline workers and managers are struggling with these challenges, which threaten their well-being. I’ve personally had a front row seat to these challenges over the years as the CEO of a company deeply seated in the frontline training industry.

Training 99

Training 99

Revenue Hub

OCTOBER 10, 2024

Setting the right event minimums is crucial for ensuring profitability while maintaining customer satisfaction when managing events. NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date Whether you’re hosting corporate events, weddings, or intimate gatherings, event minimums help ensure your venue’s costs are covered.

Pricing 97

Pricing Events Catering Maintenance 97

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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