Hospitality Magazine
JANUARY 22, 2025
Tetsuya Wakuda, Lennox Hastie and Heston Blumenthal are all behind dishes that have become intrinsically linked to the restaurants they run. Heston Blumenthals meat fruit is known the world over, confit of ocean trout has been on the Tetsuyas menu for more than 25 years and Hasties Firedoor won an award for red meat cookery even though most of the menu revolves around seafood and vegetables.
Horizon Hospitality
JANUARY 22, 2025
Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. High turnover can lead to inconsistent service, increased recruitment costs, and disruptions to team morale. Building a team that not only stays but thrives requires a thoughtful approach. Here are five actionable strategies to improve retention among your front-of-house staff: 1.
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Hospitality Magazine
JANUARY 22, 2025
South Australian wine producers are experiencing a boom with exports to China surpassing previous records in the year to November 2024, according to the latest Australian Bureau of Statistics (ABS) figures. South Australian winemakers sold 11.8 million litres of wine, valued at over $93 million, to China in November 2024 alone. The boom comes after China dropped import tariffs in April last year.
Revenue Hub
JANUARY 22, 2025
An event venue connected to a hotel in New York City struggled to capture market share. Despite having a premium location and offerings, the venue was being overlooked by potential clients. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The standalone website, which served as the primary digital presence for this venue, was seeing minimal traffic and conversions.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hospitality Magazine
JANUARY 22, 2025
Sydney institution Fredas is returning to its original neighbourhood and taking over Lil Sis side bar at The Abercrombie. Owners Dave Abram and Carla Uriarte have partnered with Solotel on the project, with the goal of harnessing the energy and creativity of the original Chippendale Fredas through regular club nights. Its remarkable that were coming back just a few hundred meters from where the original Fredas was, says Abrams.
Revenue Hub
JANUARY 22, 2025
HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey. NB: This is an article from HiJiffy , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely mes
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Revenue Hub
JANUARY 22, 2025
Artificial Intelligence (AI) has profoundly transformed how users consume content online. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date With its ability to interpret natural language and capture emotions, AI delivers more concise, empathetic, and personalized responses than traditional search engines.
Hotel Business
JANUARY 22, 2025
Dash Design , a New York-based design firm founded by David Ashen in 2004, has been acquired by Saguez & Partners , a Paris-based global design agency. We have been formally collaborating on projects in Europe and the U.S. over the past three years under the name of Saguez & Dash, sharing resources and creative direction, and collectively realized a tremendous global growth and expansion opportunity for the two firms, said Ashen, founder/president, Dash Design.
eHotelier
JANUARY 22, 2025
Assessing the merits of group versus transient bookings is not about determining which is "better" but understanding how to leverage each to its full potential.
Modern Restaurant Management
JANUARY 22, 2025
Have you ever wondered why restaurant renovations are so costly and often delayed? Usually, unexpected design challenges leave owners frustrated. A National Restaurant Association study found that 46 percent of restaurant owners have had to foot budget-busting renovations because of poor planning or miscommunication. Unfortunately, this often results in headaches, lost revenue, and extended downtime However, 3D modeling and design technology are ushering in a much-needed revolution in managing r
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hospitality Net
JANUARY 22, 2025
In a rapidly evolving landscape - This Chat-GPT siren seems to be the most frequently used phrase of the past year and immediately makes me question the content that follows. However, we can all reluctantly relate to the statement and the Communications function is no exception. While the AI wave has flooded our daily lives, changing how we work and what we communicate, other societal trends and consumer behaviors continue to prompt (pun intended) fundamental changes within corporate communicati
Lodging Magazine
JANUARY 22, 2025
ATLANTAOfficials of Access Point Financial (APF) announced the company has provided $195 million refinancing for The Beekman, A Thompson Hotel in Manhattan, New York. This financing highlights Access Points ability to move decisively on hospitality transactions and portfolios of any size and chain scale, from luxury to mid-scale extended-stay and everything in-between, said Michael I.
Hotel Business
JANUARY 22, 2025
Hyatt Hotels Corporation has appointed Javier guila president, Inclusive Collection, effective March 1. He also retains his current role as group president, EAME, overseeing Hyatts Europe, Africa and Middle East region. The appointment of a dedicated leader for Hyatts global all-inclusive portfolio spanning approximately 55,000 rooms reflects greater focus and differentiation to maximize the potential of Hyatts 11 Inclusive Collection brands, according to the company.
Hospitality Net
JANUARY 22, 2025
Marriott International, Inc. (NASDAQ: MAR) today announced it has signed an agreement with Al Qimmah Hospitality Company and Amwaj Real Estate Company, both subsidiaries of BinDawood Trading, to open a 2,179-room Courtyard by Marriott Hotel in the Holy City of Makkah in Saudi Arabia. Anticipated to open in 2026, the Courtyard by Marriott Makkah Al Naseem would become the brands largest hotel in the world, providing exceptional hospitality, modern comfort and unparalleled convenience.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
EATER
JANUARY 22, 2025
These Mexican indigenous communities share the carefully preserved kernels internationally There are nearly 60 heirloom corn varieties in Mexico, with families and communities cultivating the different breeds of corn for hundreds of years. Masienda , a dry corn and masa flour distribution company, works to distribute eight lesser known varieties of corn to chefs and restaurants around the world, sourcing from those local Mexican farmers.
Hospitality Net
JANUARY 22, 2025
First Hospitality, a national hotel operating and development company, grew into Oklahoma, Georgia, and Bahamas, while continuing growth in its existing markets, plus opened three new development lifestyle properties. This growth reflects First Hospitalitys continued focus on upscale, soft brand and lifestyle properties which now accounts for nearly 45% of its portfolio.
EATER
JANUARY 22, 2025
Photo illustration by Lille Allen; see below for full credits Everything you need to know about the restaurant, chef, and media awards To many, the annual James Beard Foundation Awards represent the pinnacle of American food world honors. The annual awards rollout begins at the top of the year with the restaurant and chef awards long list of semifinalists, announced January 22 this year.
Hotel Business
JANUARY 22, 2025
Hotel construction in the U.S. hit new historic levels in the fourth quarter of 2024, according to Lodging Econometrics’ (LEs) latest Hotel Construction Pipeline Trend report. The total pipeline reached 6,378 projects, a new project record, with 746,986 rooms, showing year-over-year (YOY) growth of 7% in projects and 8% in rooms. The U.S. hotel pipeline shows robust activity across all project stages.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Net
JANUARY 22, 2025
In todays competitive hospitality market, food presentation isnt just about making dishes look greatits about creating an experience that speaks to guests before they take their first bite. Within my role, my goal is to ensure every dish we serve tells a story and reflects who we are as a brand. Food presentation, for us, is about bringing together our identity, our teams creativity and the best ingredients in a way that resonates with guests.
Lodging Magazine
JANUARY 22, 2025
BOISE, IdahoResolute Road Hospitality announced a strategic partnership with JMA Ventures to manage the DoubleTree by Hilton Spokane City Center, located in Spokane, Washington. The addition of this property expands Resolute Road’s footprint to eight states across the United States. “We are delighted to announce our partnership with JMA Ventures as we welcome the DoubleTree Spokane into the Resolute Road family,” said Gary Horton, president, Resolute Road Hospitality. “Th
SiteMinder
JANUARY 22, 2025
Sydney, Australia A new report by SiteMinder, the worlds leading hotel distribution and revenue platform, reveals that hotel websites outperformed all other booking sources in driving revenue per booking in 2024, by as much as 60%. The report, SiteMinders Hotel Booking Trends , based on more than 125 million reservations the largest volume of hotel reservations from any single technology platform shows that hotel websites produced an average of US$519 per booking for hotels last year.
Lodging Magazine
JANUARY 22, 2025
WASHINGTONAHLA Foundation announced its 2025 Board of Trustees, welcoming Anu Saxena as the new chair. Saxena, who serves as the president of Hilton Supply Management, will lead the Foundation’s mission to support the hotel industry’s workforce through programs, research, and career development initiatives. “I am honored to serve as chair of the AHLA Foundation Board of Trustees during this transformative time for our industry,” said Saxena. “As we continue to stren
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hotel Owner
JANUARY 22, 2025
Mark Hills, general manager of The Gresham Aparthotel in Leicester, exemplifies a modern hotelier who thrives on blending operational excellence with local heritage and sustainability. With a career that spans decades and brands like Hilton, Holiday Inn, and Four Seasons, Hills has amassed a wealth of experience. His story offers valuable lessons on leadership, adaptability, and fostering a strong community connection in hospitality.
Lodging Magazine
JANUARY 22, 2025
ALISO VIEJO, CaliforniaPacifica Hotels announced the appointment of Scott Roby as president to oversee all portfolio assets and operations moving forward. Roby was most recently the founder and principal at Storyteller Hospitality where he provided consulting and advisory services to hospitality companies to frame and execute their next chapter. Before that, Roby was a co-founder and senior vice president of operations for Evolution Hospitality, a lifestyle hotel operator.
Hotel Business
JANUARY 22, 2025
The Kessler Collectio n has appointed hospitality real estate veteran Phil Wade to the new role of chief investment officer. In his new role, he will draw upon his prior experience working in both private equity and public REITs to help guide strategic leadership decisions, deal sourcing, closing transactions, asset management, contract negotiation, forecasting and investor relations.
Hospitality Net
JANUARY 22, 2025
Accor today announced the return of Pullman Hotels & Resorts to the popular coastal city of Zhoushan. Offering panoramic views of the East China Sea, Pullman Zhoushan Seaside previously operated as Pullman Zhoushan Seaview. Bringing the Pullman brand back to Zhoushan reflects Accors commitment to connecting its guests with key urban communities throughout Greater China, providing high-quality accommodations and convenient services for both business and leisure travelers.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Restaurant Engine
JANUARY 22, 2025
Increase your profits up to 35% with a menu engineering strategy. Menu engineering is part psychology, part analytics, and part common sense. The purpose of this marketing strategy is to increase your restaurants profits through the way you design your menu. The strategy involves identifying and highlighting your most profitable dishes to encourage diners to order those instead of your other dishes.
Hotel Business
JANUARY 22, 2025
Urban Park Hotels has launched Welcome Inns of America , a new membership-affiliated hotel/motel brand that is a conversion-friendly opportunity flag for hotel/motel owners in the economy segment. The new brand is for those hotel owners who are good operators but cannot afford the initial fees or renovation cost associated with being a franchise, a segment that has been virtually ignored in the industry for years, said John Parkin, president, Welcome Inns of America.
MEWS
JANUARY 22, 2025
What is slow tourism? Slow tourism, or as I like to call it, the stress free' philosophy, is about travelling while enjoying the moment, the place and, above all, the calm. It's like switching from a reggaeton playlist to smooth jazz: you lower the revs and start to appreciate the small things.
eHotelier
JANUARY 22, 2025
Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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