eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
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MEWS
OCTOBER 17, 2023
Emotional intelligence is at the core of the hospitality industry because people are central to it. The best hoteliers rely on it to welcome guests in a friendly way and better tune in to their guests' needs.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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EATER
OCTOBER 17, 2023
We asked 10 of America’s top bartenders to submit their finest recipe for the Martini—then blind-tasted them all to find the best of the best.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
OCTOBER 17, 2023
Chef Joel Bennetts first teamed up with Fishbowl Co-Founders Nathan Dalah and Nic Pestalozzi to launch the group’s first restaurant Fish Shop in Bondi back in 2020. The restaurant would lead to the opening of spin-off venue Fsh Mkt a year later, with Bennetts later deciding to part ways with the group. He delved into the world of consulting, released his first book ( Food by Joel Bennetts) , and did a little travel, too.
eHotelier
OCTOBER 17, 2023
Meliá Hotels International, the largest hotel group in Spain and a global leader in the hospitality industry, signed an agreement with Guangzhou Aocheng Investment Company Ltd for the first ME by Meliá hotel in Asia Pacific.
InnQuest
OCTOBER 17, 2023
Hotels play a fundamental role in delivering exceptional experiences to a wide spectrum of clients. Gaining insights into these types of guests can become a tool to empower hotels to offer personalized stays that leave enduring impressions. In this article, we will dive into seven distinctive categories of the hotel guest profile and explore their characteristics in detail, shedding light on what drives each group.
eHotelier
OCTOBER 17, 2023
Sofitel Legend Metropole Hanoi has appointed George Koumendakos as its new General Manager. The Dutch national brings 37 years of experience including 15 years as General Manager in multiple 5-star hotels around the world.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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Horizon Hospitality
OCTOBER 17, 2023
Emotional Intelligence, or EQ, has become a buzzword among hiring authorities, especially in high-stress service industries like hospitality. Yet when it comes time to hire management talent, many hiring authorities struggle to know what to look for. Here are five signs of an emotionally intelligent hospitality manager: Self-Awareness Empathy Keeping Cool Under Pressure Problem-Solving Coachability Self-Awareness Self-awareness is invaluable in avoiding skills and knowledge gaps.
eHotelier
OCTOBER 17, 2023
Chris Bancroft, Operations Manager at The Newt in Somerset, has been named the winner of the Master Innholder’s GM of the Future award at The Independent Hotel Show 2023.
EATER
OCTOBER 17, 2023
A brief timeline of restaurant dessert trends You can tell a lot about a restaurant — and a culture — by its desserts. A bizarre but reliable economic indicator, America’s desserts have always reflected what was going on in the world around them. Whether it’s war cakes made with water and spices to distract you from the lack of eggs or Jean-Georges Vongerichten’s molten chocolate cake that screamed ’90s decadence, desserts, maybe more than any other course, reflect our values and tastes.
eHotelier
OCTOBER 17, 2023
Mumford Company, a full-service hospitality brokerage advisory firm since 1978, announced today they completed a flurry of deals to close a robust third quarter of 2023. In the last few weeks, the firms closed several deals representing a broad range of property types throughout the United States.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
OCTOBER 17, 2023
In this new era of maximalist drinking, every trend from the past 25 years is happening everywhere, all at once—sometimes in a single drink.
eHotelier
OCTOBER 17, 2023
Alliants, the expert in customer experience, has invested at pre-seed stage in immersive booking technology Travelvrse. The product will create greater engagement with guests, to help drive direct bookings and ancillary revenue spend. Tristan Gadsby, CEO, Alliants, said: “At Alliants we believe that exceptional guest experience is the only way to drive true customer loyalty.
EATER
OCTOBER 17, 2023
Laura Murray How to recreate Atlanta restaurant Kamayan’s fanciful Filipino dessert This is an excerpt from Eater’s debut cookbook focusing on a stunning brunch dish to add to your repertoire, care of Kamayan in Atlanta. Mia Orino and Carlo Gan have captured Atlanta’s heart with their craveable Filipino fare. Their fanciful cups of halo-halo in particular are a hit — they come tricked out with flag snack picks, sprinkles of Fruity Pebbles, and homemade ice cream and toppings like leche flan.
PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
EATER
OCTOBER 17, 2023
Westend61 via Getty Images With the introduction of Diamond Crystal’s new Baking Salt comes even more complex conversions and a whole lot of confusion This post originally appeared in the October 15, 2023 edition of Eater Today, which brings you the freshest news from the food world every day. Subscribe now. According to a chart on Epicurious , a ½ teaspoon of Diamond Crystal kosher salt — a food media favorite — is equivalent to the same measurement of Morton table salt or Baleine coarse salt.
Hotel Business
OCTOBER 17, 2023
Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
EATER
OCTOBER 17, 2023
A guest at Wildflower Farms feeds a mix of dried mealworms and grains to their flock of chickens as part of their Feed the Animals activity. | Claire Marie Vogel Luxury farm hotels present a glamorized version of agricultural work while promising to reconnect city dwellers with nature, uplift small farmers, and impact some of the food system’s biggest challenges The hens look up at me from their nesting boxes.
Modern Restaurant Management
OCTOBER 17, 2023
October is National Disability Employment Awareness Month (NDEAM), and there’s never been a better time to consider employing people with disabilities in the food service industry. The restaurant and food service industries, like many businesses that rely on hourly employees, are impacted by a significant restaurant labor shortage, low retention rates, and high absenteeism.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Industry Insights Lodging Magazine
OCTOBER 17, 2023
TROY, Michigan—Travel apps and websites rely on digital tools used by travelers, including QR codes used to board planes to rental car locations and digital hotel keys. Despite this critical role, according to the J.D. Power 2023 U.S. Travel App Satisfaction Study and the J.D. Power 2023 U.S. Travel Website Satisfaction Study, travel industry apps and websites lag behind their counterparts in other industries where J.D.
Revenue Hub
OCTOBER 17, 2023
Revenue management has a bad reputation in some ways because it focuses on room rates. NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. That is said tongue and cheek but in the current hotel landscape, the efforts by lodging decision makers have been on room rates.
Industry Insights Lodging Magazine
OCTOBER 17, 2023
ROCKVILLE, Maryland—Choice Hotels International, Inc. announced a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts, Inc. at a price of $90.00 per share, payable in a mix of cash and stock. Under Choice’s proposal, the $90.00 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
Revenue Hub
OCTOBER 17, 2023
To put it in simple words, ancillary revenue or additional revenue is like a bonus income that hotels can earn from things besides just renting rooms. NB: This is an article from eZee Absolute Curious about how you can tap into this for your hotel? We’ve put together a simple plan to help every type of hotelier understand and make the most of ancillary revenue.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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