Soft Inn

JANUARY 12, 2024

Ever wondered how hotels effortlessly manage bookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers. While the Property Management System (PMS) also plays a vital role in this choreography, our focus in this blog post will be exclusively on the dynamic duo of booking engines and channel managers as they team up to streamline the booking process, maximize room occupancy, and elevate overall guest satisfaction.

Book 130

Book Guest Satisfaction Blog Property Management 130

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering.

Catering 110

Catering Communication Marketing 110

SAS

JANUARY 12, 2024

Well, it’s finally happening. After years of banter, Google began testing a feature called Tracking Protection on Jan. 4. This feature is designed to limit cross-site tracking via third-party cookies. It will be rolled out initially to 1% of all Chrome users, about 30 million people globally, with all users [.

124

124

Lodging Magazine

JANUARY 12, 2024

DALLAS—G6 Hospitality renewed and expanded its efforts to combat human trafficking and raise awareness around the issue. This month, G6 Hospitality will launch a new version of its training, “The Room Next Door,” a program the company developed to help hotel teams identify the signs of human trafficking in the lodging industry. The training, required at every Motel 6 and Studio 6 location, is aimed at building awareness of the signs and response protocol for […] The post G6 Hospitality Ren

Training 118

Training Magazine 118

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

EATER

JANUARY 12, 2024

The photo from the Facebook Marketplace post seems to have been taken on the same rooftop as the Calvin Klein ad | Kate Krupa One lucky person may soon become the owner of the sweat-drenched couch Jeremy Allen White put his butt on in that Calvin Klein ad Last week, Calvin Klein unveiled a sultry underwear ad starring The Bear’s Jeremy Allen White parkouring around a Manhattan rooftop in his bulging white shorts to the tune of “You Don’t Own Me” before collapsing, spent and sweaty, on a couch as

Definition 118

Definition Accounting Pricing Magazine 118

Guides: Lodging Magazine

JANUARY 12, 2024

HILTON HEAD ISLAND, South Carolina—The Westin Hilton Head Island Resort & Spa announced that the completion of its renovation, in which the team reimagined the resort’s existing 416 guestrooms to grow to 420 rooms, including 32 suites, is scheduled for early February 2024. Across all rooms, the team has updated these spaces into extensions of the island’s landscape.

Scheduling 111

Scheduling Magazine 111

Hotel Business

JANUARY 12, 2024

JRK Property Holdings , through its $350-million hospitality fund, has acquired a two-property, 275-key Hyatt-branded hotel portfolio in San Juan, Puerto Rico, from the PRISA Group for an undisclosed price. The portfolio comprises two select-service hotels located within the Puerto Rico Convention District: the 149-room Hyatt Place San Juan and 126-room Hyatt House San Juan.

Pricing 111

Pricing Events Marketing 111

Revfine

JANUARY 12, 2024

Today’s travelers aren’t just better-educated and better-informed, they’re more concerned than ever about adopting responsible practices around their journeys. The upshot is that these savvy travelers actively seek experiences and accommodations that align with their values — especially concerning environmental and sustainability practices. Reasons Behind the Popularity of Sustainable Travel There are compelling reasons behind The post A Guide to Marketing Hotel Sustainability appeared first on

Marketing 105

Marketing Information 105

EHL Insights

JANUARY 12, 2024

As a testament to its resilience, agility and innovative spirit, this article reflects today’s increasingly dynamic hospitality industry in terms of its long, medium and short-term evolution. Best-selling author, Will Guidara , claims “We are entering into a hospitality economy” – suggesting that what underpins the essence of hospitality, (service excellence, human interaction, personalization and the co-creation of memorable experiences), is actually what many sectors of industry are desperatel

Article 104

Article 104

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hospitality Net

JANUARY 12, 2024

His Majesty, The Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah Ibni Almarhum Sultan Haji Ahmad Shah Al-Musta’in Billah officially inaugurated Mercure Living Putrajaya. The inauguration was carried out with the signing of a plaque and a ribbon-cutting ceremony during the grand opening on 10th January 2024. Mercure Living Putrajaya is Accor’s first Mercure Living concept in Asia.

100

100

Revenue Hub

JANUARY 12, 2024

Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties. NB: This is an article from STAAH Booking.com , Agoda and Traveloka continue to hold the top three positions, bringing in the highest revenue for partner hotels. Expedia and STAAH SwiftBook also remain among the top five distribution channels globally.

Book 99

Book Article 99

Hospitality Net

JANUARY 12, 2024

GuestRevu is delighted to announce its fifth victory in both the Guest Surveys and Reputation Management categories at the 2024 HotelTechAwards. This win reaffirms the company’s unwavering dedication to advancing the hospitality industry.

100

100

Hotel Owner

JANUARY 12, 2024

With plans well underway for the opening of the Holiday Inn Blackpool in Spring this year, the hotel has officially launched its ‘BeMoreYou’ campaign today to fulfil over 70 positions. Covering everything from managerial positions to front-of-house and housekeeping staff, the campaign aims to attract talented, local individuals who can express their personalities within their role.

Front of House 98

Front of House Housekeeping Training Hospitality Management 98

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Download

Revenue Hub

JANUARY 12, 2024

A guest-centric hotel (or a customer-centric operation) prioritizes guest needs and satisfaction over everything else. NB: This is an article from Mews It’s all about creating a personalized experience for guests to exceed their expectations and build customer loyalty. Personalization extends across all touchpoints: customer service, the technology you use, guest feedback and employee training, as well as community.

Customer Service 96

Customer Service Concierge Article Training 96

Hotel Owner

JANUARY 12, 2024

Harbour Hotel Southampton has announced the appointment of Paul Bayliss MBE as its new general manager. Bayliss brings over three decades of experience in ultra-luxury hospitality throughout the UK to Harbour Hotels. He was the regional general manager at Hotel Brooklyn, where he became a Master Innholder in 2022, and won Greater Manchester Business Person of the Year.

98

98

Hospitality Net

JANUARY 12, 2024

Hilton expands Georgia portfolio with first Signia by Hilton property in the state -Atlanta’s largest ground‑up hotel development project in 40 years.

105

105

Hotel Owner

JANUARY 12, 2024

Fragrance UK Luxury Hotel Group is set to open a new Ibis Styles property in Paignton , South Devon, representing a £70m investment in the local area. The 121-room hotel, franchised by Accor and operated by RBH Hospitality, draws inspiration from mythical shorelines and features an all-day dining experience at Deller’s Cafe, offering a blend of British seaside and American diner delights.

Front of House 98

Front of House Housekeeping 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Revenue Hub

JANUARY 12, 2024

The Super Bowl is not just a sporting event; For restaurant owners and managers, it is a golden opportunity to leverage Super Bowl restaurant marketing to bring in more people to spectate, celebrate, and enjoy some camaraderie and delicious food. NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date In order to boost revenue and create lasting memories for your patrons, it’s we’ve compiled 12 supercharged Super Bowl restaurant marketing ideas that will not

Marketing 94

Marketing Catering Article Events 94

Hotel Owner

JANUARY 12, 2024

Fragrance UK Luxury Hotel Group has announced it is set to open another hotel in the South Devon town of Paignton, signifying a total investment in the local area to date of £70m. Due to open on 16 January, the new Ibis Styles property is located alongside its sister hotel, the Mercure Hotel Paignton. Both hotels are franchised by Accor group and operated by RBH Hospitality.

97

97

Hospitality Net

JANUARY 12, 2024

Artificial Intelligence (AI) is evident all around us. It is the next level up of being technology proficient and effective in running a business and or in all sectors of the economy, including education.

95

95

Hotel Owner

JANUARY 12, 2024

Green Circle Leisure has secured planning for the development of Allerton Manor Golf Club hotel. In December 2022, Liverpool City Council rejected proposals for a 66-bed hotel above the current Grade II-listed manor house on the site. However, government planning inspector John Braithwaite has now overturned that ruling. The hotel, which forms part of a wider project to transform the Allerton Manor Golf Course will include 66 bedrooms and a spa.

94

94

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Revenue Hub

JANUARY 12, 2024

F&B is usually the second-highest profit driver in the hotel after the rooms. NB: This is an article from Global Asset Solutions Nevertheless, its margin is not always as high as it the rooms due to the nature of the business with high fixed costs. It is usually divided into two categories: the banqueting and the other outlets such as restaurant, bar and room service.

Article 91

Article Marketing 91

EATER

JANUARY 12, 2024

The New Savant’s Ingrid Nilsen has built her brand on food memories and self-taught perfumery skills. Here’s how she did it. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Ingrid Nilsen. You may recognize Ingrid Nilsen from her beauty-focused YouTube channel , which still has 3.46 million subscribers even though she hasn’t posted a video in three years.

Definition 89

Definition Magazine Presentation Information 89

Hospitality Net

JANUARY 12, 2024

The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment (CLI), today announced the expansion of its award-winning lyf (pronounced ‘life’) brand with eight new property signings, expanding into new resort and city destinations such as Bali, Penang, Sydney and Frankfurt. From a bold vision that took root during its inception as a co-living brand, lyf (or ‘live your freedom’) is riding high on the growing demand for experience-led social living.

Presentation 87

Presentation 87

Fast Casual

JANUARY 12, 2024

Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

110

110

Advertisement

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Scheduling