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A Wonder in New York City. | Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. The acquisition brings Wonder one step closer to its goal of becoming the “super app for meal time” by allowing the company to offer Grubhub’s restaurant partners in its app alongside its existing offerin
Four Seasons Hotel New York in Midtown Manhattan has reopened. The hotel, housed in a 52-story, Art Deco building designed by famed architect IM Pei, had been closed since March 2020 at the onset of the pandemic, with renovations cited for the delay of the opening. “As the iconic Four Seasons Hotel New York makes its highly anticipated return, we are excited to celebrate alongside loyal guests and those who will enter its doors for the first time,” said Rainer Stampfer, president, gl
Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration.
DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In celebration of its 30th anniversary, Banyan Group, a global leader and pioneer in sustainable hospitality, is pleased to announce the establishment of the Rewilding Banyan Fund. Starting today, USD $1 for every direct booking of Banyan Group’s hotels and resorts will be pledged to the new fund, supporting long-term rewilding efforts to restore natural habitats in destinations where the Group operates.
Setting a new brand standard, Marco's Pizza recently unveiled a store redesign beginning in the Boise market at corporate-owned store. “Our new store design marks a pivotal moment in our brand’s evolution, serving as a cornerstone for our growth and the next chapter of our journey,” said Tony Libardi, Co-CEO & President of Marco’s Pizza. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational eff
Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation.
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Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation.
Hyatt’s award-winning loyalty program, World of Hyatt, in collaboration with Headspace, the world’s most accessible and comprehensive mental health platform, today debuts a new exclusive video series, Headspace’s Science Behind Sleep, presented by World of Hyatt, extending care for guests and members by providing access to expert and science-backed tips on how to get better sleep while traveling.
ALPHARETTA, Georgia—In celebration of National Career Development Month in November, Atrium Hospitality announced the graduation of the inaugural class of WomenRISE, the company’s female hotel general manager development program. WomenRISE kicked off in February 2024 and wrapped up in October of this year. Work is underway to select the next group of future GMs for career development in 2025.
Peter Island Resort, the largest private island resort in the British VirginIslands, is pleased to announce its official opening December 1, 2024. Since its closure in 2017, the resort has undergone a reimagining that has transformed the property to a new level of luxury. In addition to relocating the heart of the resort to the island’s spectacular stretch of Deadman’s Beach, guests of the new Peter Island resort will find stunning new beachfront rooms and suites, two impeccably redesigned villa
Management company Palette Hotels has appointed Greg Presnol as VP, operations. In this role, he leads operational strategies for the company. He brings decades of hospitality experience to Palette, most recently serving as VP, operations at Aimbridge Hospitality, where he managed a portfolio of more than 110 hotels across multiple brands. In addition to Presnol, the company has added Jason Allan and Chris Torres as regional directors of operations.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
More than half of Americans (57%) are preparing for winter travel, with 96% of them planning to travel as much or even more than last winter, according to Tripadvisor’s Winter Travel Index released today. Seasonal data from the world’s largest travel guidance platform shows the majority (91%) will embark on trips for specific seasonal celebrations, such as winter festivals and activities, typically spending between 3 to 7 nights away from home to fully embrace the holiday cheer.
As projected for election week, the U.S. hotel industry reported negative year-over-year (YOY) performance comparisons, according to CoStar’s latest data through Nov. 9. Nov. 3-9 (percentage change from comparable week in 2023): Occupancy: 62.6% (-3.5%) ADR: $156.11 (-0.1%) RevPAR: $97.73 (-3.5%) Among the top 25 markets, Las Vegas saw the largest increases across each of the three key performance metrics: occupancy (+6.8% to 85.4%), ADR (+28.2% to $256.38) and RevPAR (+36.9% to $219.07).
WASHINGTON—As projected for election week, the U.S. hotel industry reported negative year-over-year performance comparisons, according to CoStar’s latest data through Nov. 9, 2024. U.S. Hotel PerformanceNovember 3-9, 2024Percentage change from comparable week in 2023:Occupancy: 62.6 percent (down 3.5 percent)ADR: $156.11 (down 0.1 percent)RevPAR: $97.73 (down 3.5 percent) Among the Top 25 Markets, Las Vegas saw the largest increases across each of the three key performance metrics: occupan
Customer experience is a key factor that can make or break a retail business. Consumers today demand convenience, personalization, and speed in every in-store or online transaction. How can retailers meet these expectations? The answer lies in POS software. POS software helps streamline retail operations by enabling fast and secure transactions and offering features that personalize service, improve efficiency, and provide real-time data.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Kalibri Labs has appointed Kristen Clark as its new president/COO. With more than 20 years of experience scaling tech companies and transforming big data into efficient, actionable growth strategies, Clark’s leadership marks a new chapter as Kalibri Labs focuses on delivering innovative commercial strategies and profitability optimization for the hospitality industry, according to the company. “Kalibri Labs has built an incredibly unique dataset, and I’m excited to leverage this powe
The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences. Two critical components of a hotel’s technology ecosystem are the Property Management System (PMS) and the Revenue Management System (RMS).
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. continued growth in the upscale segment with three new Cambria Hotel openings and two groundbreakings this fall. The recently opened properties, located in Imperial, California; Pigeon Forge, Tennessee; and Spokane, Washington, and upcoming groundbreakings in O’Fallon, Missouri and Bend, Oregon, introduce Cambria into new markets.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Accor, a world-leading hospitality group, is proud to announce the renewal of its cooperative partnership with Blue Dragon Children’s Foundation, a non-profit organisation working to eradicate human trafficking in Vietnam. The two organisations have signed a memorandum of understanding (MOU), which will further strengthen their collaboration in the fight against human trafficking in Vietnam.
Hospitality trailblazers were recognised at the inaugural Hotel Technology Awards Asia 2024 for innovation and sustainability. The post Hotel Technology Awards Asia 2024 – Winners Announced! appeared first on Hotel Management Network.
The Bellevue, Philadelphia’s Grande Dame hotel of the 21st Century, reawakens 120 years after her founding - with a season of debuts throughout 2025. Heralding Philadelphia’s vivacious energy, distinctive culture and remarkable sense of community, The Bellevue is a timeless adoration of the city, inviting global travelers and rooted locals back to Center City to experience her living heritage.
WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Rosanna Maietta released the following statement after the U.S. District Court for the Eastern District of Texas invalidated the Department of Labor’s overtime rule. “AHLA applauds the court for recognizing the potentially devastating impact the Department of Labor’s overtime rule would have had on hoteliers, employees, and guests,” said Maietta.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Grand Mercure Hotels & Resorts, renowned for celebrating national culture and stimulating the senses, is pleased to announce the inauguration of Grand Mercure Goa Candolim - an exquisite new addition to Goa’s picturesque landscape. Nestled in the lively heart of Candolim, the 87-room hotel invites guests to connect with the destination’s national heritage through locally inspired dishes, beverage ceremonies, wellbeing traditions, and thoughtful design.
Citizen M has announced that it is set to open two new sites in 2025; Dublin St. Patrick’s and London Olympia. The Dublin hotel will have 245 rooms, an open uncovered terrace, a 24/7 canteenM and four societyM meeting rooms. The company is preserving the “striking brutalist facade” designed by legendary Irish architect Sam Stephenson, and will feature a dedicated art collection for locals and travellers to enjoy.
Aldar, the UAE’s leading real estate developer, investor, and manager, today announced the launch of Abu Dhabi’s first-ever Mandarin Oriental Residences, located within Saadiyat Cultural District. Designed by Bjarke Ingels Group, the 226 unique and luxurious residences will be managed by Mandarin Oriental Hotel Group and sales launch on 21 November 2024.
Phil McPeake has been named as the new general manager of Hilton Liverpool City Centre. The 221-room hotel is located at 3 Thomas Steers Way, Liverpool L1 8LW, overlooking Royal Albert Dock. At Hilton Liverpool City Centre, McPeake said he aims to enhance guest services, expand the hotel’s events business and “foster a culture of innovation within the team”.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Did you know that Jordan’s hospitality industry is one of the fastest-growing in the Middle East, with a projected annual growth rate of over 5%? In the heart of this thriving sector is the Royal Academy of Culinary Arts (RACA), a pioneering institution driving excellence in culinary education.
Mallory Meadows, a family home and glamping business in Leicestershire, is for sale at £1.25m. The 2.5-acre property includes a large period cottage, six luxury glamping cabins, and roundhouses, all equipped with modern amenities like en-suite showers, kitchenettes, and private hot tubs. Keeper’s Cottage, the main house, blends original features with modern design and offers five bedrooms, spacious family living areas, and a private walled garden.
PM Hotel Group, an industry leader in hospitality management, has been selected to assume management of three properties in the greater Washington DC area, including, Crowne Plaza Dulles Airport, Hotel Arboretum, and Fairfield Inn & Suites Washington, DC/New York Avenue, further expanding its portfolio of 86 hotels in 22 states.
Fearmongers would have you believe that AI will replace us, but I truly believe there has never been a better time in history to be a developer. With the advance of artificial intelligence into generative AI (GenAI) and enhanced computing power, we stand on the brink of a new era [.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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