Tue.Jul 30, 2024

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The business case for appealing to hotel guests with disabilities

eHotelier

A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.

Marketing 242
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How Text Analysis Helps Restaurants Identify Customer Issues

Modern Restaurant Management

Restaurants receive huge amounts of feedback from customers — in survey responses, via social media, on review sites, and more. This unstructured feedback — text responses about your restaurant — holds valuable insights into what’s going right or wrong at your locations, all of which drives repeat visitors, retention, and loyalty.

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InterContinental Bellevue at the Avenue debuts redefining luxury accommodation in the Pacific Northwest

eHotelier

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces that InterContinental Bellevue at the Avenue is open to guests.

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Why it’s time to add Reddit marketing to your mix

Smart Brief Hospitality

Many marketers still consider Reddit an enigma. Founded in 2005, it’s one of the few elder social media platforms that’s survived to today. Since the company’s IPO in March, its stock price has gone in the opposite direction everyone anticipated — up, up, up. It boasts a highly engaged 850 million monthly active users , an audience that isn’t afraid to share their opinions, viewpoints and feedback.

Marketing 117
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Hotel Indigo announces Charmaine Sheh as its newest brand ambassador

eHotelier

The Hotel Indigo brand, under IHG Hotels & Resorts (IHG), has recently announced Hong Kong actress Charmaine Sheh as its latest brand ambassador in Greater China, launching an all-new mini-series titled ‘Seven Days in The Neighborhood’.

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More Trending

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Amadeus improves sales, meeting & event planning with enhanced delphi® experience

eHotelier

Group business is top of mind for hoteliers in 2024, with new research finding that hoteliers are prioritizing ways to strengthen customer relationships, to improve outreach with new and repeat business, and to plan and execute events more effectively.

Events 130
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Yes, You Can Cook Tinned Fish in Its Tin

EATER

Lille Allen It’s cute, it’s practical, and it won’t kill you Kayla Moreno was looking for an easy recipe to share on TikTok when she remembered a post she’d seen the previous year for something called “oysters redneckefeller.” A spin on oysters Rockefeller, it called for adding hot sauce, lemon juice, garlic, and Parmesan to a tin of smoked oysters before baking the whole thing right in the tin.

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Marriott International launches HotelHelp pilot to provide short-term emergency stays for human trafficking survivors

eHotelier

At the AHLA Foundation’s third annual No Room for Trafficking (NRFT) Summit in connection with World Day Against Trafficking in Persons, Marriott International, Inc. announced the pilot launch of HotelHelp, a rooms donation program for survivors of human trafficking.

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LE: Significant U.S. hotel supply growth expected through 2026

Hotel Business

As seen in the Q2 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the second quarter, there are 6,095 projects with 713,151 rooms in the pipeline. This new all-time high represents a 9% year-over-year (YOY) increase in projects and an 8% YOY increase in rooms compared to Q2 2023 totals. At the close of the second quarter, there are 1,171 projects comprising 147,611 rooms under construction, marking a 10% increase in projects and a 4% increase in r

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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IRIS partners with W Sydney to enhance the guest stay with Mobile F&B Ordering and Guest Directory App

eHotelier

IRIS, a global market leader in mobile ordering and digital guest experience solutions for hotels, has been chosen by W Sydney to provide a personalised, digital ordering experience to guests and improve operational efficiencies with its cutting-edge hospitality platform.

Marketing 130
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Cult-Favorite Japanese 7-Eleven Sandos and Snacks Are Coming to America

EATER

Teriyaki rice balls, miso ramen, and more will be available at stateside 7-Elevens

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Claudio Coriasco appointed General Manager at R Collection

eHotelier

R Collection Hotels is pleased to welcome Claudio Coriasco, who brings a wealth of experience and a deep passion for luxury hospitality to his role as General Manager.

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Knowland Unveils Enhanced Navigation Infrastructure for Improved User Experience

Hospitality Net

Knowland, the global leader in data-as-a-service insights for hotels, convention centers, and conference centers, today announced the launch of an enhanced user-friendly navigation infrastructure within its industry-leading platform. This update gives customers a more intuitive and efficient way to access features and functionality. The streamlined horizontal navigation bar, featuring simple icons and clear descriptions, empowers users to quickly access actionable insights and drive sales perfor

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Radisson Hotel Graz opens, introducing the upscale Radisson brand to Austria

eHotelier

With the grand opening of Radisson Hotel Graz, Radisson Hotel Group introduces its upscale Radisson brand to Austria. The newly built hotel features 232 roo.

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Meliá Hotels International Strengthens Its Presence on the Albanian Coast

Hospitality Net

Meliá Hotels International continues its growth plan in Albania, where announces the addition of the Velipoja Grand Europa Resort Affiliated by Meliá to its portfolio. With this new incorporation, the Spanish hotel company consolidates its strength in Mediterranean destinations, as well as its leadership in the development of tourism in Albania, which is positioned as one of the current tourist destinations with the greatest potential.

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How Should a Food Worker in Your Restaurant Store Food Using FIFO?

Sculpture Hospitality

From crisp vegetables to perfectly aged steaks, the quality of your ingredients directly impacts the satisfaction of your customers. Today’s patrons want fresh dishes, and being the restaurant to serve them will keep them coming back for more.

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IHCL Forays Into Ranchi, Signs a Taj Hotel

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, announced the signing of a Taj hotel in Ranchi, Jharkhand. This greenfield project, marking IHCL’s foray into Ranchi, is set to be developed on a six-acre land parcel leased from the State Government of Jharkhand.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How Chef Dawn Burrell Went From Olympic Athlete to Culinary Force

EATER

Houston chef Dawn Burrell details her journey from the world stage as an Olympian to the world stage as a top chef

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Signing of Ramada by Wyndham Ahmedabad Narendra Modi Stadium Motera

Hospitality Net

M/s Sankalp Recreation Private Limited, is a leading hospitality and restaurants company based out of Ahmedabad, announces the signing of a franchise agreement with Wyndham Hotels & Resorts, for conversion of an existing hotel to Ramada by Wyndham brand.

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How Revenue Managers Can Develop a Data Driven Demand Forecast

Revenue Hub

Everyone knows that a Revenue Manager needs only two things… a calculator and a crystal ball. And the crystal ball is when the fun starts …… NB: This is an article from Right Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date As an industry, we know there are several ways of forecasting and as revenue professionals, we may be asked to contribute to: An operational forecast – which typically helps individual department manage costs and staffing or A

Article 84
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Accor Hotels in Phuket Rally for the ‘Accor Heartbreak Hill Mini-Marathon 2024’, Driving Community Change

Hospitality Net

Showcasing a remarkable commitment to community spirit and charitable giving, Accor hotels and resorts in Phuket, together with ALL, Accor’s lifestyle loyalty program, successfully organized ‘The Accor Heartbreak Hill Mini-Marathon 2024’ on 14th July at Nai Harn Beach and along Promthep Cape. This fundraising event aimed to create a positive impact on Phuket communities.

Events 89
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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7 Innovative Strategies to Supercharge Your Hotel’s Direct Bookings

STAAH

Imagine a world where every booking goes straight to your hotel, cutting out the middleman and saving you significant commission fees. This isn’t just a dream—it’s a reality that direct bookings can offer. By focusing on driving direct bookings, you can boost your revenue, strengthen your relationship with guests, and maintain full control over their experience.

Book 82
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WCAG 2.2: Website Accessibility Standards Get an Update – What Businesses Should Know

Hospitality Net

The Web Content Accessibility Guidelines (WCAG) were recently updated to version 2.2, adding new considerations for businesses seeking to make their websites accessible. As most business have an online presence, there are some critical requirements of WCAG 2.2 that all business owners should know.

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Maximizing Profitability: Revenue Growth vs. Operational Efficiency

Revenue Hub

Imagine your hotel facing a forecast predicting a significant dip in bookings for the coming quarter. Do you rally your marketing and sales teams to launch innovative campaigns aiming to change the forecasted future? Or do you streamline your operations, optimizing every cost to ensure profitability despite the lower revenue? NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date This article explores these two fascinating scenarios, exploring their be

Book 74
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How travelers find destinations for their trips

Hospitality Net

In today’s digital-first era, there’s a myriad of influential resources that inspire travelers to seek out certain destinations. From viral content on social media and posts from friends and family to destination sites and travel blogs, where people decide to travel can be a click away. Given that travelers are inundated with these outside influences and factors, how do people decide where to travel?

Blog 88
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.