Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? To learn how brands can improve the drive-thru experience for their guests and their team, Modern Restaurant Management (MRM) magazine reached out to Kevin Jones, VP of QSR and Hospitality at Mood Media, who has a proven record in sales and account management revenue gr

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Training Back of House Definition Accounting 175

Soft Inn

JUNE 26, 2024

Creating a hotel listing on Agoda is a crucial step in maximizing your property's visibility and bookings. Agoda is one of the leading online travel platforms, connecting millions of travellers with accommodations worldwide.

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Book Marketing 130

eHotelier

JUNE 26, 2024

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with leading developer Arkan Palm for Real Estate Investment to further expand its presence in Egypt with the launch of the first Holiday Inn Express hotel in the country.

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Hospitality Magazine

JUNE 26, 2024

Zahli restaurant has left Surry Hills after more than 10 years in the Sydney suburb. The team made the decision to relocate the restaurant to The Harrington Collection in The Rocks, a recently completed mixed-use development that will house other hospitality offerings, including an Italian restaurant, on Harrington Street. “Zahli is going through a transformation and Sydney is going to get a new dining destination like no other,” says owner Mohammad Issmail. “My vision is to offer a

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Information 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

JUNE 26, 2024

Hyatt Hotels Corporation today announced the expansion of Hyatt’s brand presence in New Orleans with Maison Métier (formerly Maison de la Luz) and The Barnett (formerly Ace Hotel New Orleans), which have joined the Hyatt portfolio as affiliated hotels. The hotels are expected to join Hyatt’s Independent Collection of brands and participate in the World of Hyatt loyalty program this year.

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eHotelier

JUNE 26, 2024

The original address for hospitality in Dallas, The Adolphus is pleased to announce the appointment of Stephan Fitz as Director of Food and Beverage. A seasoned leader with decades of experience in the industry, Fitz will oversee the hotel's five distinct dining experiences alongside its banquets and catering program.

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Catering 130

Hospitality Magazine

JUNE 26, 2024

Three of the world’s most-awarded bars are headlining Perth Cocktail Weekend as part of culinary event Plateful Perth 2024. Bar teams from Galaxy Bar (Dubai), Salmon Guru (Madrid), and Maybe Sammy (Sydney) will take over Perth venues from 9-10 August. Each of the three bars are currently ranked on The World’s 50 Best Bars list, with Galaxy Bar ranked at no.50, Salmon Guru at no.16, and Maybe Sammy at no.15.

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eHotelier

JUNE 26, 2024

Employee empowerment has always been a key operating principal for Meyer Jabara Hotels (MJH). To take its Journey culture to new heights this year and boost employee engagement, the owner and operator of 32 hotels has partnered with Beekeeper, the leading app for frontline teams. Beekeeper features an intelligent dashboard that connects property leaders and the corporate management team with all frontline employees to improve internal communication, support HR teams, and streamline business proc

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Communication Information 130

Hospitality Magazine

JUNE 26, 2024

Finishing off a dining experience with something sweet is a universal practice across the world. Whether it’s crème brûlée, bingsu, or tiramisu — each cuisine has its own classics for diners to leave a restaurant on a sweet note. Just like savoury dishes, classic desserts play an important role, ultimately showcasing the foundations of a cuisine as well as its traditions, techniques, and ingredients.

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Definition Presentation 100

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

eHotelier

JUNE 26, 2024

There may be no crying in baseball, but hoteliers who are not building relationships with travel sports teams may find themselves shedding a few tears once they realize how much money is being left on the table by not catering to the lucrative sports tourism segment. As a mother of two, I know firsthand how much parents pay annually to support the travel-team circuit and I’ve experienced the pain points when dealing with hotels.

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Hospitality Magazine

JUNE 26, 2024

Modern trattoria Rocco’s Bologna Discoteca has appointed Canada-born talent Samantha Medeiros as head chef. Medeiros comes from Toronto, Canada where she underwent her culinary training before landing roles at her local Italian restaurant and then across France and Hong Kong. The chef then returned home to Toronto to work as sous, then head chef of local La Palma, before relocating to Melbourne in late-2022.

Training 100

Training 100

eHotelier

JUNE 26, 2024

In the rapidly evolving hospitality industry, integrating Artificial Intelligence (AI) has become crucial for hoteliers looking to enhance guest experiences and stay ahead of the competition. As AI technology continues to develop, hoteliers need to ask the right questions to ensure they select the best guest-led conversational AI solutions for their needs.

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Modern Restaurant Management

JUNE 26, 2024

While maybe less cute than National Pet Day (4/11) and less tasty than National Cheeseburger Day (9/18), National Insurance Day on June 28 encourages businesses to review their policies to ensure financial success and safety for all involved. Ahead of the holiday, Society Insurance has put together six low-lift things restaurant business owners can do on June 28 (or year-round) to make sure they’re in a good spot against common insurance claims.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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eHotelier

JUNE 26, 2024

The Ritz-Carlton Maldives, Fari Islands is pleased to announce that it has partnered with renowned climate activist and Founder of Justice Environment Saad Amer. With expertise in environmental justice and experience as a United Nations consultant, Saad Amer joins the resort as its latest Sustainability Champion. He will spearhead a range of guest activations and educational initiatives aimed at highlighting the importance of climate action and environmental stewardship.

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Revenue Hub

JUNE 26, 2024

Revenue management is about selling the right product, at the right time, to the right guest, at the right price, through the right distribution channel. But what does it take to make these decisions? This strategy might seem simple, but it actually involves a lot of work that many decision-makers don’t see. NB: This is an article from Borhen Rezgui , Revenue Manager EMEA at Choice Hotels Subscribe to our weekly newsletter and stay up to date It starts with auditing the business’s products

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Competitive Analysis Presentation Budgeting Marketing 113

EATER

JUNE 26, 2024

The Summer Fancy Food Show happens in New York City every year. | Bettina Makalintal I traversed the expo’s cheese-stuffed aisles to see what we can expect in our shoppy shops and grocery stores in the coming months Every summer, sellers of fancy cheeses, cultured butters, alt-pastas, collagen waters, chicharron croutons, broccoli hummus, and all sorts of other things you can eat descend on New York City’s Javits Center for the Specialty Food Association’s Summer Fancy Food Show.

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Presentation Events Marketing 108

Hotel Business

JUNE 26, 2024

Germantown, TN-based McNeill Hotel Company (MHC ) and McNeill Investment Group (MIG) have established the Mark A. Ricketts Memorial Scholarship at The University of Memphis Kemmons Wilson School of Hospitality & Resort Management. Born in Arkansas, but raised in Memphis from the age of two, Kemmons Wilson was the founder of the hotel chain Holiday Inn in the 1950s and other business enterprises.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Lodging Magazine

JUNE 26, 2024

HITEC 2024 is taking place this week in Charlotte, North Carolina, and as can be expected, AI is well represented among the session topics. Several breakouts focused on navigating the many applications of the technology in the hospitality industry. Exploring an especially topical use of AI, “Labor Challenges Weighing You Down? Consider Digital Workers!

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Magazine Events 105

Revenue Hub

JUNE 26, 2024

When OTAs first appeared, travelers made reservations by phone, used brick-and-mortar travel agents who had access to the Global Distribution System (GDS) channel, or (gasp) walked in. Not only did OTAs survive the dot-com bubble burst, they flourished as the internet grew and the convenience of online booking and promises of the “best deal” forever altered how people plan trips.

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Book Reservations Article Presentation 99

EATER

JUNE 26, 2024

How did we go from the Lycheetini to the Panettone Negroni? Not since the cocktail dark ages has a drink's flavor, not spirit, been the star.

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Revenue Hub

JUNE 26, 2024

This is the third part of a three-part series that examines the value of revenue management from the perspective of different leadership roles within a hotel’s operational structure. This first article examines how revenue management is important for Hotel/General Managers and the second examines its importance for the Front Desk Manager. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Revenue management is a very

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Guest Satisfaction Pricing Article Training 98

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

EATER

JUNE 26, 2024

Photo illustration by Lille Allen; see below for full credits A riff on fish and chips, this dinner for one evokes a day at the ocean, tartar sauce included If you spend the summer someplace where crab cakes and fish and chips are readily available, bless. If you don’t, I’ve got something to evoke those classics and tide you over until you’re living your best life seaside.

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Magazine 89

Revenue Hub

JUNE 26, 2024

In revenue management, the search for optimal pricing strategies is perpetual. Traditional supervised learning models have limitations, especially when historical data is sparse or inconsistent. To overcome these challenges, deep reinforcement learning (RL) presents a compelling alternative. NB: This is an article from Flyr for Hospitality , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Specifically, Deep Q-learning (DQN) augmented with batch constraints (BCQ)

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Pricing Training Article Presentation 93

Fast Casual

JUNE 26, 2024

It's a mistake to build catering around the classical solutions of POS systems. Instead, operators must become light-food manufacturers.

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Catering POS Systems 97

Revenue Hub

JUNE 26, 2024

In our previous article we discussed strategies to try and avoid having to fill your hotel’s rooms at the last minute. A key tactic was planning content, promotions and offers for the year ahead on a rolling 12 month basis. In this article we have compiled our top ten tips to help you drive occupancy and revenue in the Autumn period. NB: This is an article from ARO Digital Subscribe to our weekly newsletter and stay up to date 1.

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Article Book Marketing 84

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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