Tue.Mar 19, 2024

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The domino effect of training and development for hospitality employees

eHotelier

Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.

Training 317
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A Call for Human-Centric Restaurant Leadership in an AI Future

Modern Restaurant Management

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. However, as we surge forward, it's imperative to highlight what's missing from today's dining experience and identify the qualities that elevate a great manager to give the next level service assisted by AI, required to succeed in this new environment.

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UN Tourism reports openness is back to pre-pandemic levels

eHotelier

UN Tourism has released its latest Tourism Visa Openness report on global visa policies, revealing continuous shifts in international travel regulations.

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How to Tell if Your Country Club Marketing is Stuck in the Rough

Horizon Hospitality

Most likely, your country club takes pride in its storied history and deep-rooted traditions. However, this commitment to tradition shouldn’t extend to your marketing tactics. To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Not sure if your country club marketing is falling behind?

Marketing 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Cora Cora Maldives becomes the first resort achieve the SHe Travel Club Platinum status

eHotelier

Cora Cora Maldives is delighted to announce it has been awarded the Platinum label of the SHe Travel Club! Having achieved this prestigious accolade for the second year in a row, the five-star resort is the first in the Maldives to make it to the top level and reach Platinum status. Cora Cora Maldives has officially gained the label for its attention to the comfort and safety of female guests, particularly solo travellers, and women travelling with friends, and children.

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More Trending

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Marriott International signs agreement with Hainan Qianrui Industrial Development Co., Ltd to bring W Hotels to Sanya

eHotelier

Marriott International, Inc. recently announced it has signed an agreement with Hainan Qianrui Industrial Development Co., Ltd. to bring the W Hotels brand to Sanya, the popular tourist hub located on China’s southerly island province of Hainan. Located in Sanya Bay, W Sanya is slated to open in the second quarter of 2028. With its bold, detail-driven design, elevated service, and engaging always-on programming, the hotel is poised to become a new symbol of luxury hospitality in Sanya.

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A Life and Death in Beer

EATER

For brewer DeWayne Schaaf, a strain of wild yeast became the only living connection to his late father—then it was lost to history. Or so he thought.

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Rene Egle appointed General Manager at Jumeirah Beach Hotel in Dubai

eHotelier

Jumeirah Beach Hotel has appointed Rene Egle as the new General Manager. Bringing with him almost four decades of luxury hospitality and hotel operations experience, his appointment commencing 1 April 2024, is set to further strengthen the property's commitment to excellence, at a time when the Jumeirah brand is evolving as part of its Mission 2030 strategy.

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HUNTER Conference Kicks Off With Market Report and Forecast

Lodging Magazine

The Hunter Hotel Investment Conference (HUNTER) is underway at the Atlanta Marriott Marquis. Celebrating its 35th milestone year, event attendees number over 2,100 from 950 companies across 48 states, including 100 college students. Event programming and speakers include underrepresented groups within the hospitality industry and new programming aimed at engaging attendees.

Marketing 118
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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IHG Hotels & Resorts reinforces strength across its midscale portfolio

eHotelier

IHG Hotels & Resorts (IHG) marks the start of the annual HUNTER Hotel Investment Conference by underlining its leadership in the midscale segment. IHG’s development momentum follows a successful 2023 that saw more than 150* openings and more than 300 signings worldwide for its midscale brands, and reflects a commitment to strategic expansion, proven expertise, and brand and enterprise investments.

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More French Food? Oui, Chef.

EATER

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. | Scott Suchman for The Washington Post via Getty Images Whether a bistro or brasserie or something in between, chefs are (continually) looking back at French tradition to entice diners Since Adam Gopnik wrote of the “crisis” in French cuisine in 1997, there’s been an ongoing debate about the rise and fall and shifting expectations and what it all means of French food.

Pricing 117
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Alain Codino appointed Business Development Manager for Kakadu hotel and tourism group

eHotelier

Kakadu Tourism has appointed highly experienced hotel sales, marketing, and events specialist, Alain Codino, as Business Development Manager.

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Wyndham’s Women Own the Room Initiative Drives Over One Dozen Hotel Openings

Lodging Magazine

Wyndham Hotels & Resorts is celebrating a major milestone for its award-winning Women Own the Room initiative, surpassing 15 hotel openings and more than 50 signings in just over 24 months. The first-of-its-kind offering—which has seen its network of current and prospective women hotel owners climb to more than 550—leverages Wyndham’s scale and influence to break down the unique barriers women face on the path to hotel ownership.

Magazine 114
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hilton Garden Inn debuts in Windhoek, Namibia

Hotel Management Network

Hilton Garden Inn debuts in Windhoek, joining the existing Hilton Windhoek property as the second Hilton property in Namibia. The post Hilton Garden Inn debuts in Windhoek, Namibia appeared first on Hotel Management Network.

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The 38 Essential Osaka Restaurants

EATER

The Shinsekai district in Osaka. | Nadia Gunardisurya A “painting” of 110 vegetables at a three-Michelin-starred spot, blowtorched tuna cheeks from a Netflix-famous street food stand, skewers and beer at an old-school shop tucked in Shinsekai’s alleys, and more of Osaka’s best meals Less stuffy than Tokyo and less dainty than Kyoto, Osaka’s culinary scene demands visitors dive headfirst into indulgence — or as the locals say, kuidaore, “eat yourself to ruin.

Pricing 110
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HB Exclusive: Hotel Equities, Trust Hospitality form strategic partnership

Hotel Business

Hotel owner, operator and developer, Hotel Equities (HE) has formed a strategic partnership with Trust Hospitality. The collaboration positions HE as the operational engine, facilitating the expansion of its portfolio in the U.S. and into new markets with heavy emphasis on the Caribbean and Latin America (CALA), while empowering Trust Hospitality’s principals to focus on cultivating their portfolio and leveraging their longstanding relationships within the CALA regions, according to HE. &#

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Marriott International Signs Agreement to Bring W Hotels to Sanya

Hospitality Net

Marriott International, Inc. recently announced it has signed an agreement with Hainan Qianrui Industrial Development Co., Ltd. to bring the W Hotels brand to Sanya, the popular tourist hub located on China’s southerly island province of Hainan. Located in Sanya Bay, W Sanya is slated to open in the second quarter of 2028. With its bold, detail-driven design, elevated service, and engaging always-on programming, the hotel is poised to become a new symbol of luxury hospitality in Sanya.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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TMGOC Ventures partners with Lexima Lodging

Hotel Business

TMGOC Ventures , a real estate and development private equity firm, has formed a strategic investment and partnership agreement with Lexima Lodging , a third-party hotel management company. This collaboration increases Lexima’s visibility and scale, infusing new capital resources to create a third-party hotel management platform that offers enhanced capabilities for the entire industry, according to TMGOC.

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Elevate Customer Acquisition with ADA Compliant Booking Engine

Revenue Hub

In this digital age, having a hotel-specific booking engine is crucial for driving direct bookings on your website, which in turn impacts profitability while saving vast amounts of money in OTA commissions. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date One of the booking engine’s most important components is ADA compliance, which refers to the legal requirements set forth by the Americans with Disabilities Act.

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Navigating the benefits and challenges of labor-saving digital devices in foodservice

Fast Casual

Pre-moistened disposable wipes are a quick and effective solution for maintaining the cleanliness of POS systems, self-serve kiosks, and digital screens as well as customer and employee hands.

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11 Must Have Features Revenue Managers Need in a BI Tool

Revenue Hub

There’s a growing consensus that Revenue management workflows need to be simplified in order to cut through this excess of data and find the insights that matter. Well, that’s what BI does, and then some! NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Hotel BI refers to the process of collecting, tracking, analyzing, and understanding internal and external data to make informed revenue, sales, and distribution decisions

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The hospitality guest of the future

Hospitality Net

The hospitality industry is constantly trying to keep up with ever-changing consumer demands. Some of the key factors driving the change include generational shifts, technology developments, increased ESG compliance requirements, more demand for personalised experiences and finally the blurring of lines between business and leisure travel.

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How the Best Hotels Deliver Exceptional Customer Experience

Revenue Hub

Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.” NB: This is an article from McKinsey & Co.

Article 89
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6 Winning Strategies to Increase Direct Bookings

STAAH

In the competitive hospitality industry, securing direct bookings is vital for hotel success. Relying solely on third-party platforms can reduce profitability and control. But why is it important to develop winning strategies to increase direct bookings? Direct bookings boost profits by cutting commission fees and allow hotels to build better guest relationships.

Book 88
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Role-Play Ideas for Restaurant Training

Service that Sells

Your restaurant employees have a lot to remember and sometimes, no matter how well you train them, it seems they’re still lacking in confidence or knowledge retention. Role-playing , when utilized as part of a blended-learning strategy , can help fill these knowledge gaps. To see why role-playing is so effective in training, think back to how you learned to drive a car.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.