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This year, the Australian hospitality industry has seen a renewed focus on the importance of compliance training and employee well-being. In response to a rapidly changing landscape, evolving legislation, and increasing awareness of workplace challenges, businesses are recognising the critical need to create environments where employees feel safe, supported, and valued.
What makes for a great conference? With the MICE travel boom that has occurred since the pandemic subsided, it’s important for all hoteliers to sharpen their groups toolkit heading into 2025 in order to get the most out of this current experiential events boom.
From Ester to Baba’s Place, Ozge Kalvo has worked at some of Sydney’s most celebrated restaurants. Now, The Apollo Restaurant Group has appointed Kalvo as Head Chef of its anticipated Wunderlich Lane restaurant, Olympus. When we chat, Kalvo is in the kitchen joking with her colleagues. “Sorry, I’m moving a little bit away from the kitchen staff,” she laughs.
Four Seasons Resort Punta Mita announced today that the luxury resort in the heart of Mexico’s lush Riviera Nayarit was named as a winner in Good Housekeeping’s 2025 Family Travel Awards.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The Fair Work Ombudsman has recovered a staggering amount of money for underpaid food outlet workers in Adelaide’s west. The Ombudsman investigated 36 hospitality venues in suburbs including Bowden, Croydon, Allenby Gardens, Woodville, Grange and Flinders Park, which were selected for investigation based on a range of intelligence sources. 79 per cent of businesses had breached workplace laws varying from failing to pay penalty rates to underpaying minimum wages as well as pay slip breache
Is your business as well-protected as it should be? Do you truly know what goes on when you’re not there to see it firsthand? As a business owner, safeguarding your investment from potential losses—whether from the public or your own employees—is essential. Society Insurance outlines five reasons why every business owner should have an effective video surveillance system. 1.
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Is your business as well-protected as it should be? Do you truly know what goes on when you’re not there to see it firsthand? As a business owner, safeguarding your investment from potential losses—whether from the public or your own employees—is essential. Society Insurance outlines five reasons why every business owner should have an effective video surveillance system. 1.
One of Sydney’s most-anticipated restaurants Neptune’s Grotto will welcome its first guests this evening. Located underneath Clam Bar, the venue has been a long time coming for Chefs Dan Pepperell and Mikey Clift and Sommelier Andy Tyson, who have chosen to focus on Northern Italian cuisine for their latest concept. The subterranean restaurant has been fitted out with New York-style booths, with a marble bar serving as the centrepiece of the historic space.
In recent years, the hospitality sector in the UK has faced unique challenges, from adapting to shifting guest expectations to meeting heightened sustainability standards. Now, as the transportation landscape rapidly changes, a new opportunity is emerging for forward-thinking hoteliers: electric vehicle (EV) charging. With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is
In today’s highly competitive hospitality landscape, understanding the digital customer journey is crucial for hotels looking to optimise their online presence and increase direct bookings. NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date With the majority of bookings now made online, ensuring your website provides a seamless, user-friendly experience is not just beneficial — it’s essential.
(FYI: Get ready for a 3,000-word a nerdy nutritional and biochemistry discussion!) This article is my plea to chefs, restaurateurs and hoteliers to think about a culinary style that has yet to be properly expressed within a dining business entity. The idea is to explain that, yes, there is a lucrative opportunity here for being a trendsetter. Let’s start carving… Most often, culinary styles are defined and evolved through the storytelling and creation of a sense of place that celebrates a specif
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The recent ruling by a Texas federal judge to vacate the Department of Labor’s (DOL) overtime rule sent shockwaves through the hospitality industry. The proposed salary threshold increase would have expanded overtime eligibility to approximately 3.6 million lower-paid salaried workers across industries, many of whom are employed in hospitality. While this decision provides temporary relief, it also opens the door for deeper introspection and strategic action.
Choice Hotels International, Inc.vcontinues to achieve cross-country growth in the upscale segment with three new Cambria Hotel openings and two groundbreakings this fall.
The latest Mews Coffee Corner episode dives into the transformative power of hyper-personalization and dynamic inventory management in hospitality. This episode brings together harry’s home, a hotel group known for delivering remarkable guest experiences, and Gauvendi, a tech partner pushing boundaries in dynamic inventory management.
Hyatt Hotels Corporation and Shebandowan Holdings, S.A. today announced plans for Hotel La Compañía del Valle in Valle de Anton, Panamá, slated to open in early 2025.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
What is the GenMews Program? If you’re an ambitious graduate who’s eager to launch a meaningful career in a dynamic and innovative company, you’ve come to the right place. The GenMews Program is our initiative designed to nurture and empower the next generation of industry leaders.
Kimpton Surfcomber Hotel, a recently renovated beachfront oasis in the heart of South Beach, is excited to announce the appointment of Luis Rios as its new Director of Restaurants & Bars.
As technology evolves, so do the demands of our industry and workforce. Yet, in hospitality, technology’s role should be simple: it must empower people, not replace them. Our industry revolves around human connections, and while automation can streamline operations, it’s the personal touch that brings guests back and drives team engagement. In a recent conversation with Rob Smith, CEO of Stonebridge Companies, we explored the balance between digital innovation and human interaction—a conversatio
The U.S. Travel Association announced today that global destination executive Tyler Gosnell has joined in a newly created role as Managing Director, International Inbound Travel.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite the Federal Reserve’s most recent cut. This stall has perplexed economists and business leaders alike, particularly those in interest-sensitive sectors such as hospitality. The hotel sector must brace itself for potential challenges as this financial landscape shifts due to the complex global economic environment and domest
Hyatt’s award-winning loyalty program, World of Hyatt, in collaboration with Headspace, the world’s most accessible and comprehensive mental health platform
Group travelers represent a highly sought-after segment in the hotel industry, yet they’re also among the most challenging to capture. NB: This is an article from Engine Subscribe to our weekly newsletter and stay up to date The competition is fierce, the logistics are complex, and responding to RFPs can quickly become overwhelming. But the opportunity is too big to ignore.
As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. But let’s face it, much of our industry is stuck with outdated, hard-wired hotel systems or, even worse, cloud-migrated systems that only look good on the surface. Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Client-server architecture has long powered hospitality IT but limits scalability and agility. Microservice-based PMS offers a solution enabling rapid innovation and flexibility, essential for today’s evolving hotel tech needs. In this article, you will explore the microservice hotel PMS architecture world and why it is the future of hotel tech architecture.
Restaurant technology buyers are facing a paradox for 2025 – the need to balance diners’ desire for increasingly innovative, personalized service with market realities including rising costs, smaller workforces, and a dearth of vendor innovation. Fortunately, strategically integrated point-of-sale technology and systems are helping restaurateurs meet these challenges and exceed diner expectations.
Honey Butter Fried Chicken supported 37-year-old Ben Shabad who walks away with $50, cigarettes, a trophy, and a crown. The contest was inspired by a rash of lookalike contests taking place all over Chicago.
Halloween’s pumpkins have been traded in for Christmas trees. Mariah Carey is back dominating the festive airwaves. Holiday season is well underway – presenting hoteliers with an opportunity to fill their stockings with extra revenue! It is, after all, the season of giving. Hotel staff are often overwhelmed with functions and events, special menus, and servicing rooms during a peak travel season.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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