Mon.Nov 18, 2024

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Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This year, the Australian hospitality industry has seen a renewed focus on the importance of compliance training and employee well-being. In response to a rapidly changing landscape, evolving legislation, and increasing awareness of workplace challenges, businesses are recognising the critical need to create environments where employees feel safe, supported, and valued.

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Five Reasons Your Business Needs Video Surveillance

Modern Restaurant Management

Is your business as well-protected as it should be? Do you truly know what goes on when you’re not there to see it firsthand? As a business owner, safeguarding your investment from potential losses—whether from the public or your own employees—is essential. Society Insurance outlines five reasons why every business owner should have an effective video surveillance system. 1.

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Ozge Kalvo takes on Olympus

Hospitality Magazine

From Ester to Baba’s Place, Ozge Kalvo has worked at some of Sydney’s most celebrated restaurants. Now, The Apollo Restaurant Group has appointed Kalvo as Head Chef of its anticipated Wunderlich Lane restaurant, Olympus. When we chat, Kalvo is in the kitchen joking with her colleagues. “Sorry, I’m moving a little bit away from the kitchen staff,” she laughs.

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What is the Importance of the Digital Customer Journey?

Revenue Hub

In today’s highly competitive hospitality landscape, understanding the digital customer journey is crucial for hotels looking to optimise their online presence and increase direct bookings. NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date With the majority of bookings now made online, ensuring your website provides a seamless, user-friendly experience is not just beneficial — it’s essential.

Book 109
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Fair Work recovers $310,000 for Adelaide hospitality workers

Hospitality Magazine

The Fair Work Ombudsman has recovered a staggering amount of money for underpaid food outlet workers in Adelaide’s west. The Ombudsman investigated 36 hospitality venues in suburbs including Bowden, Croydon, Allenby Gardens, Woodville, Grange and Flinders Park, which were selected for investigation based on a range of intelligence sources. 79 per cent of businesses had breached workplace laws varying from failing to pay penalty rates to underpaying minimum wages as well as pay slip breache

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Powering the Future – Why EV Charging is a Must-Have for UK Hotels

Hotel Owner

In recent years, the hospitality sector in the UK has faced unique challenges, from adapting to shifting guest expectations to meeting heightened sustainability standards. Now, as the transportation landscape rapidly changes, a new opportunity is emerging for forward-thinking hoteliers: electric vehicle (EV) charging. With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is

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Navigating Labor Cost Challenges in Hospitality: Turning a Court Ruling Into Strategic Action

Hospitality Net

The recent ruling by a Texas federal judge to vacate the Department of Labor’s (DOL) overtime rule sent shockwaves through the hospitality industry. The proposed salary threshold increase would have expanded overtime eligibility to approximately 3.6 million lower-paid salaried workers across industries, many of whom are employed in hospitality. While this decision provides temporary relief, it also opens the door for deeper introspection and strategic action.

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Eight Ways to Win More Group Booking RFPs

Revenue Hub

Group travelers represent a highly sought-after segment in the hotel industry, yet they’re also among the most challenging to capture. NB: This is an article from Engine Subscribe to our weekly newsletter and stay up to date The competition is fierce, the logistics are complex, and responding to RFPs can quickly become overwhelming. But the opportunity is too big to ignore.

Book 109
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Running a great hotel event with the Hotel Villa Pamphili Roma

eHotelier

What makes for a great conference? With the MICE travel boom that has occurred since the pandemic subsided, it’s important for all hoteliers to sharpen their groups toolkit heading into 2025 in order to get the most out of this current experiential events boom.

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The Future of Hospitality: Harnessing Technology to Empower Human Connection

Hospitality Net

As technology evolves, so do the demands of our industry and workforce. Yet, in hospitality, technology’s role should be simple: it must empower people, not replace them. Our industry revolves around human connections, and while automation can streamline operations, it’s the personal touch that brings guests back and drives team engagement. In a recent conversation with Rob Smith, CEO of Stonebridge Companies, we explored the balance between digital innovation and human interaction—a conversatio

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Rates Refuse to Fall: Hotel Industry Faces Uncertainty as Global and Domestic Pressures Build

Lodging Magazine

In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite the Federal Reserve’s most recent cut. This stall has perplexed economists and business leaders alike, particularly those in interest-sensitive sectors such as hospitality. The hotel sector must brace itself for potential challenges as this financial landscape shifts due to the complex global economic environment and domest

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How to maximize group revenue in holiday season

MEWS

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. But let’s face it, much of our industry is stuck with outdated, hard-wired hotel systems or, even worse, cloud-migrated systems that only look good on the surface. Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down.

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How Hotels and Resorts Can Capitalise on Travel Tuesday

Revenue Hub

Travel Tuesday is here to stay. This burgeoning travel shopping day has seen online searches surge by over 500% since 2021 (McKinsey, 2024), marking it as a unique opportunity for luxury hotels to drive bookings and revenue in the post-Black Friday/Cyber Monday/Thanksgiving sales season. NB: This is an article from ARO Digital Subscribe to our weekly newsletter and stay up to date Falling on the Tuesday after Cyber Monday (December 3 for the uninitiated!

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Insights from Accor’s Research: Unlocking Growth Through Face-to-Face Meetings

Hospitality Net

In today’s rapidly evolving business environment, where digital interactions dominate, the intrinsic value of face-to-face meetings cannot be understated. Business and the meetings & events sector is all about one thing: people. New research by Accor confirms that in-person interactions remain more than ever incredibly important, offering the potential to substantially enhance revenue and close high-value deals — transforming what was once a business staple into a powerful competitive edge in to

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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An Independent Hotelier’s Guide to Intergenerational Travel

Revenue Hub

According to an IMG customer survey, 35 percent of families expected to take an intergenerational trip in 2024. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Intergenerational travel refers to multiple generations of a family- from boomer to baby – traveling together, and it’s going strong. Accommodations can enhance both their guest experiences and their profits by embracing this trend.

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Peachtree breaks ground on San Antonio Residence Inn

Hotel Business

Peachtree Group has broken ground on a 171-suite Residence Inn by Marriott in downtown San Antonio, near the San Antonio River Walk, set to open in the second quarter of 2026. The new Residence Inn will succeed an older-generation property downtown, near strong demand drivers, including the leisure appeal of the River Walk, educational activity from the expanding University of Texas at San Antonio and corporate and government demand from surrounding office buildings. “San Antonio is a uniq

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Four Seasons Resort Punta Mita selected as 2025 Good Housekeeping Family Travel Award Winner

eHotelier

Four Seasons Resort Punta Mita announced today that the luxury resort in the heart of Mexico’s lush Riviera Nayarit was named as a winner in Good Housekeeping’s 2025 Family Travel Awards.

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Two new contracts executed under Choice’s SOAR program

Hotel Business

Choice Hotels International Inc. has revealed that two new contracts have been executed as part of its Supporting Ownership Access and Representation (SOAR) program, which aims to help empower and support hotel ownership for underrepresented entrepreneurs. The new contracts—a WoodSpring Suites in Truth or Consequences, NM, and a Rodeway Inn in Effingham, IL—are part of the 17 SOAR contracts signed year-to-date.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Choice Hotels Signs Two New SOAR Contracts

Lodging Magazine

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced two new contracts as part of its Supporting Ownership Access and Representation (SOAR) program, which aims to help empower and support hotel ownership for underrepresented entrepreneurs. The new contracts—a WoodSpring Suites in Truth or Consequences, New Mexico, and a Rodeway Inn in Effingham, Illinois—are part of the 17 SOAR contracts signed year-to-date.

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Signing of Ramada by Wyndham Vrindavan in Uttar Pradesh

Hospitality Net

Shri Vrindavan Residency (SVR), a real estate firm with interest in hotels, residential and commercial sectors, is pleased to announce its partnership with Wyndham Hotels & Resorts to open Ramada by Wyndham hotel in Vrindavan. This franchise agreement signing highlights SVR’s dedication to bring elevated hospitality experience to the temple city with a variety of facilities to cater to leisure, weddings and MICE guests.

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The Diplomat in Milwaukee Has Become a Training Ground for New Chefs

EATER

Chef Dane Baldwin’s elevated techniques and mentorship are cornerstones of his neighborhood restaurant Chef Dane Baldwin is the definition of hands-on. At 10 a.m. he’s hard at work in the kitchen of his much lauded Milwaukee restaurant the Diplomat — mixing bread, deboning birds for the restaurant’s famed knife-and-fork chicken, and generally prepping for the evening’s service.

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Maestro All-In-One PMSs’ MezzoPay Embedded Payments Enhances Security with Integration of b4’s TransForm

Hospitality Net

Markham, Ontario, Nov. 19, 2024 — Today, paying for hotel stays is more secure than ever before thanks to an integration between the coveted All-In-One Cloud or On-Premise Maestro PMS solutions’ embedded payment platform, MezzoPay, and the b4checkin (b4) online payment solution, TransForm. MezzoPay embeds all payments for credit-card processing directly into the hotel PMS, enabling hotels to offer a seamless end-to-end payment experience from booking to check out.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Vision Hospitality Group opens Element Atlanta Perimeter Center

Hotel Business

Vision Hospitality Group Inc. , The Georgetown Company and RocaPoint Partners have opened the Element Atlanta Perimeter Center. The 145-room hotel stands as a flagship addition to Campus 244, an adaptive-reuse development in Atlanta’s Central Perimeter submarket. This project integrates 400,000 sq. ft. of Class A workspace alongside restaurants, bars and extensive greenspace, on a walkable 12-acre campus.

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Avalon Hospitality Group Drives Growth, Empowers Sales Team with STS Cloud, ProposalPath, and E-Signature Implementation

Hospitality Net

Avalon Hospitality Group (AHG), a trusted name in hotel management for full-service, select-service and resort properties, proudly announces the integration of SalesAndCatering.com’s STS Cloud and ProposalPath by Bluebuzzard across its expansive portfolio. This forward-thinking commitment to cutting-edge group sales technology is set to enhance productivity, elevate client experiences, and foster growth throughout its properties.

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voco hotels Debuts in Atlanta With The Darwin Hotel Conversion

Lodging Magazine

ATLANTA—voco hotels debuted in Atlanta, Georgia, with the opening of voco The Darwin Hotel. The newly converted 111-room property align the quality of voco hotels with a property that offers more than five decades of history. voco The Darwin Hotel will include the brand’s commitment to sustainability through plant-based amenities, bedding with filling made from recycled materials, and filtered water in reusable bottles. voco The Darwin Hotel includes a courtyard, onsite dog park, and outdoor [&#

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Pullman Hotels & Resorts reveals the ultimate blended travel space - The Transforming Room - a one-of-a-kind concept room

Hospitality Net

Pullman Hotels & Resorts, the flagship premium hotel brand of Accor, has created an innovative concept room to meet the blended needs of today’s travellers. ‘The Transforming Room’ is a high-spec, high-tech space designed to be a place to work, meet, socialise, work-out, relax and sleep. The Transforming Room is the culmination of two years of research on consumer behaviour, business traveller needs and design innovation.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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AHLA Releases Statement on H-2B Visa Expansion

Lodging Magazine

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Rosanna Maietta released the following statement after the Department of Homeland Security (DHS) announced it would make available another 64,716 H-2B temporary nonagricultural worker visas for fiscal year 2025. “AHLA applauds DHS for announcing this important, sizable increase in the number of H-2B visas, which will make it easier for small business hoteliers to access the seasonal workers they need,” said Maietta.

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Signing of Ramada Resort by Wyndham Omkareshwar Khandwa Road in Madhya Pradesh

Hospitality Net

MRVH Resorts Private Limited, a real estate company with interest in hotels and housing, is pleased to announce its partnership with Wyndham Hotels & Resorts to open Ramada Resort by Wyndham Omkareshwar Khandwa Road. This franchise agreement signing highlights the MRVH’s dedication and commitment to bring world class hospitality experience to the destination with the right mix of facilities to cater to leisure and MICE guests.

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Choice Hotels continues upscale category growth with new Cambria Hotels openings and key groundbreakings across the U.S.

eHotelier

Choice Hotels International, Inc.vcontinues to achieve cross-country growth in the upscale segment with three new Cambria Hotel openings and two groundbreakings this fall.

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Wimmer Communities and Crescent Hotels & Resorts Announce the Opening of Dual-Branded Marriott Property

Hospitality Net

Wimmer Communities and Crescent Hotels & Resorts have expanded their decades-long partnership with the opening of a new dual-branded property, known as The Marriott Center located within the Poplar Creek Town Center in Brookfield, Wisconsin. The Marriott Center comprises the all-suite Residence Inn by Marriott Milwaukee Brookfield at Poplar Creek and Courtyard by Marriott Milwaukee Brookfield at Poplar Creek, owned and developed by Wimmer Communities and managed by Crescent Hotels & Resorts.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a