eHotelier

NOVEMBER 14, 2024

Hotel gift vouchers are a formidable strategy to amplify revenue streams and grow guest loyalty.

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238

Soft Inn

NOVEMBER 14, 2024

As an accommodation owner whether a hotelier, homestay owner or even a glamping & camping master head you have to know that 'Popup' is something that can catch guest's attraction while viewing your hotel website. Let's upgrade your website page with a innovative and engaging popups with our ideas!

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130

eHotelier

NOVEMBER 14, 2024

Rentyl Resorts is elevating its strategic relationships with hospitality and residential development brands under the leadership of Michael Trampas, the company’s new Executive Vice President of Business Development and Marketing.

Business Development 130

Business Development Marketing 130

Hospitality Magazine

NOVEMBER 14, 2024

The Love Tilly Group is bringing Fabbrica to Sydney’s eastern beaches for the first time with its new Fabbrica Bread Shop in Coogee. The shop will open on Monday 18 th November. It’s been a busy time for the group, with the expansion following on from the brand’s fourth pasta bar which opened in Newtown in September, and their split from Public Hospitality late last year.

Magazine 130

Magazine 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

NOVEMBER 14, 2024

Harwood International’s hospitality division, Harwood Hospitality Group, is proud to announce that two of its signature restaurants, Mercat Bistro and Stillwell’s, have received coveted recognition as “Recommended by MICHELIN” for 2024 in the MICHELIN Guide Texas, released on Nov. 11.

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eHotelier

NOVEMBER 14, 2024

Radisson Hotel Group is pleased to announce the opening of its second hotel in Kuwait – Park Inn by Radisson Hotel & Apartments Kuwait.

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Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap. More than two-thirds (67 percent) that “significantly increased” value-driven messaging saw an extremely positive effect on customer traffic, while only 53 percent of those who raised prices but only “somewhat increased”

Communication 100

Communication Pricing Catering Marketing 100

eHotelier

NOVEMBER 14, 2024

Modern history at its finest’ has been created as a result of the refurbishment of Hobart’s heritage listed Islington Hotel.

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Modern Restaurant Management

NOVEMBER 14, 2024

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours. The most common asks are to make a reservation, ask a Frequently-Asked-Question (e.g., menu, hours, etc.), or place an order (for take out).

Reservations 100

Reservations Book Information Training 100

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

eHotelier

NOVEMBER 14, 2024

The Islands of Islamorada has announced the appointment of Claudine Williams as General Manager.

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Lodging Magazine

NOVEMBER 14, 2024

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly, either via a hotel’s website (23.5 percent) or by contacting the property by phone or email (13 percent). This figure exceeds the global average of 27 percent, and rises to 57 percent among those over the age of 60.

Book 112

Book Magazine 112

eHotelier

NOVEMBER 14, 2024

S Hotels and Resorts PCL, a leading hospitality investment and management company and the hospitality arm of Singha Estate PCL, announced a significant 20% YoY increase in core operating profit for the third quarter of 2024, reaching 307.6 million baht.

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100

EATER

NOVEMBER 14, 2024

Encountering rude customers presents a challenge for all restaurants, even Michelin-starred operations, so if you’re invited on a kitchen tour, it’s probably not a good sign.

Presentation 110

Presentation 110

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Lodging Magazine

NOVEMBER 14, 2024

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.

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Presentation Magazine Marketing Events 109

Modern Restaurant Management

NOVEMBER 14, 2024

The restaurant industry is a hotbed for bacteria, with the potential for contamination lurking around every corner. From the moment a customer steps through the door to the time they leave, they are exposed to a myriad of germs. While stringent cleaning protocols are in place, the constant flow of patrons presents a unique challenge for maintaining a sanitary environment.

Sanitation 88

Sanitation Maintenance Presentation Training 88

Hotel Business

NOVEMBER 14, 2024

JLL’s Hotels & Hospitality Group ’s latest Global Hotel Investor Sentiment Survey reveals strong optimism for U.S. hotel investment in 2025, driven by recent Federal Reserve rate cuts and robust operating performance in key markets. The survey, which compiled over 8,200 data points from global hotel investors with more than $50 billion in hotel assets under management, highlights several promising trends for the U.S. hotel sector. “As we head into 2025, we’re seeing a renewed sen

Marketing 102

Marketing Reservations Accounting 102

Revenue Hub

NOVEMBER 14, 2024

As a hotelier, it is important to prioritise pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Why is pre-arrival communication important for hotels?

Communication 102

Communication Information Reservations Article 102

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Hospitality Net

NOVEMBER 14, 2024

WATG, the preeminent leader in integrated luxury hospitality design since 1945, spotlights five emerging trends that will shape Asia Pacific’s hospitality industry in 2025 and beyond.

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Revenue Hub

NOVEMBER 14, 2024

As Black Friday approaches, the competition in the travel industry is heating up. Last year, OTAs (Online Travel Agencies) like Booking.com and Expedia invested an enormous $5.5 billion in Google Ads, and for Black Friday 2024, they’re expected to more than double that, with an estimated $12 billion in total marketing spend. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These figures may seem intimidating, and many i

Book 97

Book Article Budgeting Marketing 97

Hospitality Net

NOVEMBER 14, 2024

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

Marketing 98

Marketing 98

EATER

NOVEMBER 14, 2024

Panda Inn reopens November 15 with a full sushi bar, Chinese American classics, and an updated interior

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hospitality Net

NOVEMBER 14, 2024

Set to debut in early 2025 as part of The Unbound Collection by Hyatt, this story-worthy hotel serves as the second Hotel La Compañia property to open in the La Compañia Hotels & Resorts portfolio.

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Revenue Hub

NOVEMBER 14, 2024

Share of voice (SOV) is essential for assessing brand visibility and engagement compared to competitors. This metric, (calculated by dividing your brand’s mentions by the total mentions in the market and multiplying by 100), offers insights into your brand’s positioning. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date By understanding the factors that shape the traveler’s path to purchase, hotels can refine their

Book 92

Book Article Marketing Communication 92

Hospitality Net

NOVEMBER 14, 2024

Accor, a global leader in hospitality, is proud to announce the signing of Sofitel Legend Pyramids Giza, an extraordinary new luxury hotel in partnership with Abu Dhabi Tourism Investment Company (ADTIC). This exceptional property, set to open in late 2027, will be located near the majestic Giza Pyramids and the Grand Egyptian Museum (GEM), offering unrivaled views of Egypt’s most iconic landmarks and a timeless immersion into the country’s ancient heritage.

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7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 78

Training POS Systems Server Customer Service 78

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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