Wed.Mar 13, 2024

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The Mille Club: Why the voice channel is always critical

eHotelier

Even in a world of flashy websites and intelligent booking engines, the voice channel is still a very important part of the prebooking and prearrival stages of the journey for luxury guests.

Book 278
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3-day Bartenders’ Weekender hits Brisbane in June

Hospitality Magazine

Bartenders and bar operators and owners from across Australia are invited to share knowledge and experience at the inaugural Bartenders’ Weekender, which is taking place in Brisbane in June. The brainchild of industry experts Penny Sippe and Sam Bygrave the Bartenders’ Weekender is a three-day bar show, centred around bars and bartending and aimed at helping to drive Brisbane’s bar scene to the next level.

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How to create a pre-arrival plan that drives engagement with your guests

eHotelier

In the fast-paced world of hospitality, hotels are constantly seeking ways to enhance guest experiences. One crucial aspect that often gets overlooked is the pre-arrival phase.

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Low-waste bar Re finds new home at The Norfolk

Hospitality Magazine

Matt Whiley’s Re has returned to the bar landscape thanks to a partnership with Public Hospitality. The low-waste Sydney establishment will reopen in The Norfolk in Redfern next month after exiting its South Eveleigh location, with Whiley describing it as “the right move for the bar” “We never wanted to stop being creative in our practice, so finding this location energises us and gives us more opportunity to stretch into new material and work with new people.” The

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

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Chas Henry leading its development, acquisitions effort at Meyer Jabara Hotels

eHotelier

Meyer Jabara Hotels is on a mission. Recently, the owner/operator of 31 hotels hired an investment expert to source acquisition opportunities, equity investors, and debt financing.

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Surprise audits target Perth cheap eats venues

Hospitality Magazine

20 businesses in northern Perth will receive unannounced inspections from the Fair Work Ombudsman this week. Eateries in the suburbs of Wanneroo and Joondalup will be visited by Fair Work Inspectors, who will be checking if workers are receiving the right pay and entitlements. The businesses were selected according to the following criteria: having a history of non-compliance, employee tip-offs, and the employment of vulnerable workers such as visa holders and young people.

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Expedia Group announces new Australian partners in response to growing travel demand

eHotelier

Expedia Group continues to power travel for everyone, everywhere by broadening its global reach through a series of new and expanded partnerships underpinned by one of the world’s best in travel technology and supply.

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What Women Want: A Place to Watch the Game

EATER

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Marriott International signs agreement to bring JW Marriott to Greece with Vasilakis SA

eHotelier

Marriott International, Inc. announced it has signed an agreement in collaboration with Vasilakis SA to bring the JW Marriott brand to Greece. Anticipated to open in 2025, JW Marriott Crete Resort & Spa will span 100 acres of coastal beauty and will be a haven for travelers who seek a luxury escape paired with exceptional service and holistic well-being experiences.

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The 17 Best Cookbooks of Spring 2024

EATER

Andrea D’Aquino New books from Von Diaz, Edward Lee, Benjamina Ebuehi, and more will add sparkle to your cooking repertoire How do you pick the best of anything, when the question of what qualifies as best is inescapably subjective? This is a particularly relevant question where cookbooks (or really any books) are concerned, given the personal nature of what we decide to cook and how.

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Choice Hotels provides update on exchange offer and proposal to acquire Wyndham Hotels & Resorts

eHotelier

Choice Hotels International, Inc. today announced the expiration of the exchange offer to acquire all of the issued and outstanding shares of Wyndham Hotels & Resorts, Inc. The Company is also withdrawing its nomination of the highly qualified, independent director candidates for election at Wyndham's 2024 Annual Meeting of Stockholders.

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Neighbourhood wine bar Wally’s to open in Albert Park

Hospitality Magazine

Albert Park Village in inner Melbourne is set to welcome new neighbourhood wine bar Wally’s next month. Wally’s is the work and long-time dream of Owner Baxter Pickard, who is also behind online wine shop Grapeful. As expected, Wally’s will host a wide-range of local and international wine producers across its offering, with a focus on organic, biodynamic, and artisanal labels.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Omni La Costa Resort & Spa unveils sweeping refresh of meeting spaces, other amenities

eHotelier

Omni La Costa Resort & Spa, will soon unveil sweeping renovations designed to encapsulate the heart of the La Costa Lifestyle. Inspired by classic Spanish-style architecture, this highly anticipated redesign will transform the resort’s 400 unspoiled acres into a pinnacle of luxury and fresh, quiet elegance.

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IHG Forms Agreement With EnviroSpark for EV Chargers at Canadian and U.S. Hotels

Lodging Magazine

ATLANTA—IHG Hotels & Resorts announced an agreement with EnviroSpark to make electric vehicle chargers (EVCs) available to all IHG-branded hotels across the United States and Canada. IHG hotels can now partner with EnviroSpark on EVCs depending on their individual needs and requirements. This agreement will further expand on IHG’s 1,100 hotels globally with EVCs, and meet the growing customer demand for EV charging on the road while supporting a shift to a low-carbon economy.

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Mike Fulkerson appointed Chief Marketing Officer at Seabourn

eHotelier

Seabourn, has named Mike Fulkerson its new vice president and chief marketing officer. In this role, he will oversee overall marketing strategy, brand management and performance, and public relations and communications. Fulkerson brings more than 20 years of hospitality, wellness, and consumer marketing experience. He will report to Natalya Leahy, president of Seabourn.

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AHLA Foundation: Hotel Industry Jobs Projected to Outpace Market Job Growth

Lodging Magazine

WASHINGTON—Recent research commissioned by AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), projects robust demand for hotel industry jobs over the next five years, outpacing overall market job growth. The AHLA Foundation asked Lightcast for data on demographic and growth trends that would identify and map career pathways in the hotel and lodging industry.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Web Exclusive: Hilton’s Jessica Shea on wellness trends

Hotel Business

Health and wellness remain a hot topic in hotels. Hotel Business caught up with Jessica Shea , VP, wellness, retail and leisure operations, to find out the latest trends and how her company is working to satisfy guests. Why do you think there is a renewed interest in health and wellness among guests? Jessica Shea I’ve worked in hospitality for 20 years, and I have never seen a time when health and wellness has been more important to our guests.

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Unveiling Success: Revinate’s 2024 Hospitality Benchmark Report

Hospitality Net

Rhocelli Wright, Customer Success Manager at Revinate, introduces the 2024 Hospitality Benchmark Report, a cornerstone for hoteliers navigating the industry’s complexities.

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How to Handle an Eclectic Inventory and Complex Revenue Mix (Case Study)

Revenue Hub

Switzerland’s diverse Tailormade Hotels group consists of 13 properties scattered throughout the alpine country (and one in Cape Verde). With an eclectic inventory – from rooms to beds to apartments – and a broad range of customer types, the hotel group needed revenue management technology that could handle a complex revenue mix. NB: This is an article from Flyr for Hospitality , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date We spoke with Revenue

Pricing 98
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Hovr Releases First Annual 2024 State of Travel and Hospitality Buyer’s Journey

Hospitality Net

Officials of Hovr, an online quality content provider that encourages greater guest engagement, today released the first annual “2024 State of Travel and Hospitality Buyer’s Journey.” The in-depth report examines seven trends impacting travel purchasing decisions in 2024, as well as ways to further engage guests to increase the likelihood of bookings.

Book 100
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Metasearch is Not Just Effective But Increasingly Efficient

Revenue Hub

Since we shared our “ Hotelier’s Guide to Metasearch Advertising ” last year, the channel’s performance has continued to go from strength to strength. What was already a valuable tool for hoteliers has now become an essential driver of bookings and revenue in 2024. NB: This is an article from 80 Days Subscribe to our weekly newsletter and stay up to date As travellers increasingly turn to metasearch to plan their trips, 2023 witnessed record-breaking performance for our

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Marriott and Vasilakis SA Partner on a 160-Key JWMarriott in Crete, Greece

Hospitality Net

Marriott International, Inc. announced it has signed an agreement in collaboration with Vasilakis SA to bring the JW Marriott brand to Greece. Anticipated to open in 2025, JW Marriott Crete Resort & Spa will span 100 acres of coastal beauty and will be a haven for travelers who seek a luxury escape paired with exceptional service and holistic well-being experiences.

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Almost 70% of hoteliers considering quitting due to stress

Hotel Owner

Nearly 70% of hoteliers in the UK are considering quitting the industry as a result of stress according to a survey from Profitroom. In a survey of 1000 general managers 72% of hoteliers describe their stress levels as “high” during peak Christmas and summer periods. Adapting to the dynamic market and latest technological advancements also cause stress for more than 50% of the hoteliers surveyed.

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Tru by Hilton Expands to New York City with the Opening of Tru by Hilton Brooklyn

Hospitality Net

Tru by Hilton, Hilton’s innovative, midscale hotel brand, announced the expansion of the brand to New York City with the grand opening of its newest property, Tru by Hilton Brooklyn. Nestled just one block from the vibrant Park Slope neighborhood, this contemporary hotel offers an ultramodern and lively lodging option for both business and leisure travelers alike.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.