Wed.Mar 13, 2024

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The Mille Club: Why the voice channel is always critical

eHotelier

Even in a world of flashy websites and intelligent booking engines, the voice channel is still a very important part of the prebooking and prearrival stages of the journey for luxury guests.

Book 278
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3-day Bartenders’ Weekender hits Brisbane in June

Hospitality Magazine

Bartenders and bar operators and owners from across Australia are invited to share knowledge and experience at the inaugural Bartenders’ Weekender, which is taking place in Brisbane in June. The brainchild of industry experts Penny Sippe and Sam Bygrave the Bartenders’ Weekender is a three-day bar show, centred around bars and bartending and aimed at helping to drive Brisbane’s bar scene to the next level.

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How to create a pre-arrival plan that drives engagement with your guests

eHotelier

In the fast-paced world of hospitality, hotels are constantly seeking ways to enhance guest experiences. One crucial aspect that often gets overlooked is the pre-arrival phase.

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Low-waste bar Re finds new home at The Norfolk

Hospitality Magazine

Matt Whiley’s Re has returned to the bar landscape thanks to a partnership with Public Hospitality. The low-waste Sydney establishment will reopen in The Norfolk in Redfern next month after exiting its South Eveleigh location, with Whiley describing it as “the right move for the bar” “We never wanted to stop being creative in our practice, so finding this location energises us and gives us more opportunity to stretch into new material and work with new people.” The

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

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More Trending

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What Women Want: A Place to Watch the Game

EATER

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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Expedia Group announces new Australian partners in response to growing travel demand

eHotelier

Expedia Group continues to power travel for everyone, everywhere by broadening its global reach through a series of new and expanded partnerships underpinned by one of the world’s best in travel technology and supply.

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The 17 Best Cookbooks of Spring 2024

EATER

Andrea D’Aquino New books from Von Diaz, Edward Lee, Benjamina Ebuehi, and more will add sparkle to your cooking repertoire How do you pick the best of anything, when the question of what qualifies as best is inescapably subjective? This is a particularly relevant question where cookbooks (or really any books) are concerned, given the personal nature of what we decide to cook and how.

Book 136
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Marriott International signs agreement to bring JW Marriott to Greece with Vasilakis SA

eHotelier

Marriott International, Inc. announced it has signed an agreement in collaboration with Vasilakis SA to bring the JW Marriott brand to Greece. Anticipated to open in 2025, JW Marriott Crete Resort & Spa will span 100 acres of coastal beauty and will be a haven for travelers who seek a luxury escape paired with exceptional service and holistic well-being experiences.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Surprise audits target Perth cheap eats venues

Hospitality Magazine

20 businesses in northern Perth will receive unannounced inspections from the Fair Work Ombudsman this week. Eateries in the suburbs of Wanneroo and Joondalup will be visited by Fair Work Inspectors, who will be checking if workers are receiving the right pay and entitlements. The businesses were selected according to the following criteria: having a history of non-compliance, employee tip-offs, and the employment of vulnerable workers such as visa holders and young people.

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Choice Hotels provides update on exchange offer and proposal to acquire Wyndham Hotels & Resorts

eHotelier

Choice Hotels International, Inc. today announced the expiration of the exchange offer to acquire all of the issued and outstanding shares of Wyndham Hotels & Resorts, Inc. The Company is also withdrawing its nomination of the highly qualified, independent director candidates for election at Wyndham's 2024 Annual Meeting of Stockholders.

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Going for It

Lodging Magazine

What initially inspired you to get into the hospitality business? I have always loved meeting new people, learning about their unique backgrounds and cultures, and hearing what motivates others. I’m proud to work in an industry that, at its core, is about people. Even more so, it’s inspiring to be a part of a company like Marriott that has “Putting People First” as one of its core values.

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Omni La Costa Resort & Spa unveils sweeping refresh of meeting spaces, other amenities

eHotelier

Omni La Costa Resort & Spa, will soon unveil sweeping renovations designed to encapsulate the heart of the La Costa Lifestyle. Inspired by classic Spanish-style architecture, this highly anticipated redesign will transform the resort’s 400 unspoiled acres into a pinnacle of luxury and fresh, quiet elegance.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Meet the ‘Super Vino Bros,’ the New Jersey Twins Who’ve Become Natural Wine’s Most Unlikely Stars

EATER

Meet the Super Vino Bros, the natural wine influencers and twins from New Jersey who have won over the industry on Instagram and TikTok.

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Mike Fulkerson appointed Chief Marketing Officer at Seabourn

eHotelier

Seabourn, has named Mike Fulkerson its new vice president and chief marketing officer. In this role, he will oversee overall marketing strategy, brand management and performance, and public relations and communications. Fulkerson brings more than 20 years of hospitality, wellness, and consumer marketing experience. He will report to Natalya Leahy, president of Seabourn.

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How Takeout Pizza Joint Wizard Hat Keeps Operations Simple but Efficient

EATER

Chef-owner Josiah Bartlett makes the most out of his small but mighty kitchen Wizard Hat Pizza, a takeout-only pizza joint in Brooklyn, “is somewhere in between a pop-up and a residency,” says chef-owner Josiah Bartlett. Located in a commissary bakery in Prospect Lefferts Garden, the space may not have a dining room, but it does feature a stone mill — something Bartlett says you won’t find in most pizzerias.

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Chas Henry leading its development, acquisitions effort at Meyer Jabara Hotels

eHotelier

Meyer Jabara Hotels is on a mission. Recently, the owner/operator of 31 hotels hired an investment expert to source acquisition opportunities, equity investors, and debt financing.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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AHLA Foundation: Hotel Industry Jobs Projected to Outpace Market Job Growth

Lodging Magazine

WASHINGTON—Recent research commissioned by AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), projects robust demand for hotel industry jobs over the next five years, outpacing overall market job growth. The AHLA Foundation asked Lightcast for data on demographic and growth trends that would identify and map career pathways in the hotel and lodging industry.

Marketing 111
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ROBOTIS "GAEMI" Garners Prestigious "iF Design Award 2024" Grand Prize Double Win

Hospitality Net

Indoor and outdoor autonomous mobile robot (AMR): ’GAEMI’. Winners of the Grand Prize in the public design category respectively.

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How to Handle an Eclectic Inventory and Complex Revenue Mix (Case Study)

Revenue Hub

Switzerland’s diverse Tailormade Hotels group consists of 13 properties scattered throughout the alpine country (and one in Cape Verde). With an eclectic inventory – from rooms to beds to apartments – and a broad range of customer types, the hotel group needed revenue management technology that could handle a complex revenue mix. NB: This is an article from Flyr for Hospitality , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date We spoke with Revenue

Pricing 109
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Unveiling Success: Revinate’s 2024 Hospitality Benchmark Report

Hospitality Net

Rhocelli Wright, Customer Success Manager at Revinate, introduces the 2024 Hospitality Benchmark Report, a cornerstone for hoteliers navigating the industry’s complexities.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Metasearch is Not Just Effective But Increasingly Efficient

Revenue Hub

Since we shared our “ Hotelier’s Guide to Metasearch Advertising ” last year, the channel’s performance has continued to go from strength to strength. What was already a valuable tool for hoteliers has now become an essential driver of bookings and revenue in 2024. NB: This is an article from 80 Days Subscribe to our weekly newsletter and stay up to date As travellers increasingly turn to metasearch to plan their trips, 2023 witnessed record-breaking performance for our

Book 109
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Hovr Releases First Annual 2024 State of Travel and Hospitality Buyer’s Journey

Hospitality Net

Officials of Hovr, an online quality content provider that encourages greater guest engagement, today released the first annual “2024 State of Travel and Hospitality Buyer’s Journey.” The in-depth report examines seven trends impacting travel purchasing decisions in 2024, as well as ways to further engage guests to increase the likelihood of bookings.

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How to deal with a bad Yelp review

Fast Casual

Joshua Chapman reveals the best way to respond to bad reviews.

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Marriott and Vasilakis SA Partner on a 160-Key JWMarriott in Crete, Greece

Hospitality Net

Marriott International, Inc. announced it has signed an agreement in collaboration with Vasilakis SA to bring the JW Marriott brand to Greece. Anticipated to open in 2025, JW Marriott Crete Resort & Spa will span 100 acres of coastal beauty and will be a haven for travelers who seek a luxury escape paired with exceptional service and holistic well-being experiences.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.