This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. The research details what matters most to industry workers and what operators can do to provide an excellent staff experience. Among the highlights: Restaurant employees crave recognition and feedback.
Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.
Lille Allen/Eater We put a new oil made from algae to the test I am the opposite of immune to a culinary gimmick. If you put a product in fancy packaging and tell me it will make my dinner delicious, I immediately turn into Fry in that “ shut up and take my money” meme and plunk down my credit card. I have paid exorbitant sums for cans of fish, splurged on fancy imported olive oil, and dropped way too much cash on wagyu beef.
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.
Sign up to get articles personalized to your interests!
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.
Fantini's New Haven Style Apizza and its owner, Jimmy Fantin, will be featured in "A Slice of America: Charred in the Florida Sun" premiering Thursday, July 11 at 7 pm at the Lyric Theatre in Stuart, FL. Directed by Gorman Bechard, known for his acclaimed documentary "Pizza A Love Story," and hosted by pizza historian Colin M. Caplan, this film explores the rich history of New Haven-style pizza and Fantin's unwavering passion for perfection.
The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of the global economy, marking an increase of 22% from 2021 and a recovery nearing pre-pandemic levels (World Travel & Tourism Council, 2023).
Dreamscape Hospitality has appointed Ron Phifer as VP, business development. In his new role, he will identify new management opportunities for the organization, foster relationships with key stakeholders and drive Dreamscape’s growth initiatives, according to the company. “Ron’s extensive experience and strategic acumen make him the perfect fit for our organization,” said Adam Patenaude, president, Dreamscape Hospitality. “We are confident that his leadership will play a key r
RIU Hotels & Resorts is the first major Spanish international hotel chain to sign a global agreement with Achilles, a world-renowned expert in supply chain risk management that is specialised in ESG (environmental, social and governance) criteria. This agreement represents a significant milestone in RIU’s business relationship with its suppliers and reflects its commitment to the Proudly Committed sustainability strategy, as RIU’s entire supply chain must be involved for the company to make sign
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Rooftop bar Radio has unveiled a “striking” new design refresh ahead of its reopening at five-star hotel ME London on Friday 28 June. The 200-seat rooftop venue, which was designed by international restaurant designer, Bernard Caroll, benefits from “classic and contemporary” luxury with Eastern-inspired detailing that create an environment that is “sophisticated and yet subtly playful”.
Accor and LVMH have entered into a strategic partnership to accelerate the development of Orient Express, a legendary House synonymous for more than a century with the most exclusive travel experiences.
One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Christie & Co, a specialist business property advisor, has been appointed to manage the sale of the Grade I listed Hintlesham Hall Hotel & Spa in Suffolk, UK. The post Hintlesham Hall Hotel & Spa in Suffolk listed for sale appeared first on Hotel Management Network.
Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability. Today’s technology enables hotels to implement eco-friendly practices that reduce their environmental footprint and are cost-effective. By leveraging smart systems for energy management, water conservation, and waste reduction, hotels can meet the growing expectations of today’s environmentally conscious travellers while enhancing their bottom line.
Los Angeles-based PRG Hospitality Group has a new name: Common Thread Hotels. The brand’s current collection of hotels within California includes Casa Laguna Hotel & Spa in Laguna Beach; The Prospect Hollywood in Los Angeles; Sands Hotel & Spa, Holiday House and Sparrows Lodge in Palm Springs; San Luis Creek Lodge in San Luis Obispo; and White Water Cambria and Cambria Beach Lodge in the Central California coastal town of Cambria.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8. June 2-8 (percentage change from comparable week in 2023): Occupancy: 69.1% (-0.1%) ADR: $160.90 (+1.8%) RevPAR: $111.26 (+1.7%) Among the top 25 markets, Houston saw the highest year-over-year increases in occupancy (+14.8% to 71.1%) and RevPAR (+19.3% to $85.20).
WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 perc
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
ATLANTA—Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort. Located in Disney Springs, Florida, the property is an official Walt Disney World Hotel and is comprised of 394 newly reimagined rooms; more than 20,000 square feet of indoor meeting space, a zero-entry pool and hot tub; and a farm-to-table restaurant.
Join Daniel Foreman and Jeff Eskew from Lighthouse’s Revenue Strategy Services team as they unravel the critical role of demand drivers in shaping the booking curve. Through compelling real-world examples, including a high-stakes college football game night and a routine midweek sellout, this episode reveals how to harness demand factors to optimize occupancy and revenue.
SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses, Sandbourne Santa Monica is a multisensory property and will join the Latitudes: Lifestyles by Crescent portfolio. Situated with access to Santa Monica Beach, Sandbourne offers a coastal location where urban meets beach.
Positioned in the artistic heartbeat of the city near iconic landmarks like the Armory Center for the Arts and Pasadena City Hall, The Courtyard by Marriott® Los Angeles Pasadena/Old Town has concluded an extensive property renovation. Under the management of HHM Hotels, the property’s refreshed guest rooms and communal spaces pay tribute to a skillful blend of old and new that reclaims the heritage of Pasadena’s early downtown charm, creating a canvas that serves as a stylish hub for guests and
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
SAN ANTONIO, Texas—Hilton San Antonio Hill Country announced the completion of an extensive renovation project, marking a new era of hospitality for the property. The 227-room hotel has over 12,500 square feet of flexible meeting space, a garden courtyard with individual fire pits, three onsite dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a pantry market, a lobby gift shop, and a grab-and-go coffee bar.
Radisson Hotel Group (RHG) has partnered with digital guest solutions provider Zaplox to introduce digital keys, marking a significant milestone in its ongoing digital transformation efforts. The post Radisson Hotel Group and Zaplox partner to launch digital keys appeared first on Hotel Management Network.
New Park Manor, part of the Luxury Family Hotels collection, has reopened its doors following a significant renovation. The New Forest property, located just outside Brockenhurst, has undergone a full refurbishment of all 25 rooms and public areas including The Vinery and Stag restaurant spaces, the expansive family-friendly spa and multitude of children’s facilities such as the Ofsted-registered Four Bears Den children’s club.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content