Mon.Nov 11, 2024

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Sushil Aryal takes the lead at MOD. Dining

Hospitality Magazine

The Art Gallery of New South Wales’ (AGNSW) MOD. Dining has appointed Sushil Aryal to run the kitchen, taking over from Claton Wells’ two year spell. In his last role, Aryal led the kitchen at Miss Pearl Bar + Dining, an Asian fusion restaurant in Melbourne’s Southbank. He began his culinary career at Bondi institution Brown Sugar alongside chef Neil Gottheiner, before working at Cumulus Inc, Spice Temple, Vue Du Monde and Cutler and Co, and Moon Under Water at The Builders Arms Hotel with Josh

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How to Register a Hotel in Malaysia: Complete Step-by-Step Guide

Soft Inn

Are you thinking of starting a hotel in Malaysia? With a thriving tourism industry, Malaysia is an exciting place to run a hospitality business. But before you open your doors to guests, you will need to complete the hotel registration process. Hence, this guide aims to simplify the process, providing a step-by-step approach to ensure your hotel's registration is smooth and hassle-free.

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From shoestring concept to hatted restaurant: The Zin House story

Hospitality Magazine

When Kim Currie and David Lowe opened The Zin House on the Lowe Family Wine’s 1000-acre estate in Mudgee, it was because the property already had a building which “lent itself beautifully to a restaurant”. Although the structure already existed, it needed substantial work and the pair painted internally and externally, landscaped gardens, and recycled their own furnishings.

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AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

Modern Restaurant Management

Imagine this: It’s the year 2035. You walk into your favorite restaurant, but there’s no human host to greet you at the door. Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Brisbane’s Byblós reopens with refreshed look and menu

Hospitality Magazine

Brisbane’s Ghanem Group has reopened its iconic Lebanese dining destination, Byblós. The restaurant, which opened 18 years ago, remains in its Portside Wharf location but now has an updated look and menu. The redesign is the result of a family research trip to Lebanon in 2023, taken to immerse themselves in their family’s culinary heritage. On return, group founders Adonis and Nehme Ghanem, their cousin and Group CEO Vianna Joseph, and Executive Chef Jake Nicolson settled on a venue update that

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How to Boost Direct Bookings with Effective Data Use

Revenue Hub

In today’s competitive hospitality landscape, driving direct bookings is critical. Hotels can maximize revenue by reducing reliance on third-party platforms and building guest loyalty through effective data use. NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Below are the latest trends and best practices, complete with practical ways to boost direct bookings for your hotel.

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What is Hotel Room Type Mapping and the Benefits?

Revenue Hub

Room type mapping is the process of aligning different room categories across various systems, such as a hotel’s Property Management System (PMS), Channel Manager , OTAs , Global Distribution Systems (GDS), and market intelligence tools like rate shoppers. NB: This is an article from Lighthouse Subscribe to our weekly newsletter and stay up to date Since different platforms use their own naming conventions and classifications for room types (e.g., “Deluxe Room” in the PMS

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November 2024: Latest News from the Malaysia Hotel Industry

Soft Inn

The Malaysian hotel industry continues to evolve in November 2024 with key updates. Here's a look at what's happening in the Malaysian hotel sector this month.

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Mastering the New Search Landscape: Optimise for Voice & AI

Revenue Hub

As Artificial Intelligence (AI) technology rapidly advances, it’s becoming increasingly important that hoteliers optimise their websites for voice search to attract more guests. NB: This is an article from 80 Days Subscribe to our weekly newsletter and stay up to date In this article, we’ll delve into the key Search Engine Optimisation (SEO) strategies to enhance your hotel’s visibility for voice-based searches.

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What are CAP rates and how to use them

eHotelier

Remember the golden rule, the lower the cap rate the higher the purchase price paid and at the same time the lower the expected returns on that investment in the future because the price paid was higher.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Turn Guest Feedback into Insights that Elevate Guest Experience

Revenue Hub

As the number of guest review platforms continues to grow, guest feedback and satisfaction scores have become valuable resources for improving operations and enhancing the guest experience. NB: This is an article from Otelier Subscribe to our weekly newsletter and stay up to date Hotels that actively monitor and act on feedback from guests are better positioned to elevate service quality and exceed guest expectations.

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Striving Towards A Sustainable Future In Viet Nam’s Hospitality & Real Estate

Hospitality Net

Ha Noi, 24 October 2024 – Meet The Experts (MTE), the premier business conference for Viet Nam’s real estate and hospitality sectors, was held on 24 October 2024 in Ha Noi under the theme “Wellness Real Estate.” The biannual event brought together leaders from across the industry, including investors, hotel owners, management companies, design firms, and consultants.

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Wayne Topley of Cedar Court Hotels on navigating leadership in times of crisis

Hotel Owner

At the helm of Cedar Court Hotels, a leading hospitality group in Yorkshire, Wayne Topley has faced challenges few could have anticipated when he assumed the role of managing director. Only months into his tenure, Topley encountered the unprecedented disruption of Covid-19, which shuttered the hotel industry worldwide and forced leaders across sectors to pivot.

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High Hotels Seeing Workforce Efficiencies Soar with Service Optimization Software from OpsTechPro

Hospitality Net

The strength of a business partnership lies in the ability to adapt, innovate, and evolve together. Such is the case for High Hotels, a Lancaster, Penn.-based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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A New Era of Hotel Security: Why ID Scanners Are Essential for Guest Verification

eZee Absolute

Did you know that in 2023, American adults lost a staggering $43 billion to identity fraud? This alarming statistic only scratches the surface of a global problem. Identity theft, credit card fraud, and a range of scams are on the rise, impacting individuals and businesses worldwide. The hospitality industry, where trust is essential, is particularly vulnerable to these issues.

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Rendezvous Hotel Perth Scarborough’s Summer Glow Up

Hospitality Net

Perth’s first and only beachside hotel high rise, Rendezvous Perth Scarborough is getting a summer glow-up thanks to a multi-million-dollar investment by owners, Far East Orchard. The rolling two-year refurbishment program will see 330 hotel rooms refreshed; upgrades to the hotel’s front entrance and conference space with additional works planned for the hotel’s iconic swimming pool, and public areas.

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Jennifer Stanley named Lodgco VP, accounting

Hotel Business

Management company Lodgco Hospitality has appointed Jennifer Stanley as VP, accounting. Stanley brings more than 20 years of accounting experience across various industries, including hospitality. In her new role, she will optimize processes, streamlining everything from payroll and expense tracking to financial reconciliations, according to the company.

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Grand Mercure Hotels & Resorts celebrates opening in Hangzhou

Hospitality Net

Grand Mercure Hangzhou Qingshan Lake is ideally situated next to the tranquil and picturesque Qingshan Lake, a popular destination of ecological richness for tourists as well as locals of Hangzhou. The area is a fascinating mix of historical significance and progressive growth, deeply rooted in Wuyue culture, celebrating the rich heritage of the Jiangsu and Zhejiang regions.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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A New Hip-Hop Album Explores the Creative Intersection of Fine Dining and Music

EATER

Artist Blvck Svm’s new album "michelinman" — out now — was inspired by meals at fine dining restaurants around the country.

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Istanbul’s heritage meets modernity at the new Casa Foscolo Hotel

eHotelier

Nestled in the center of Istanbul’s second most historic neighborhood, the new Casa Foscolo Hotel stands as a testament to the timeless legacy of the city’s rich heritage.

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Courtyard by Marriott Reno Sparks Opens

Lodging Magazine

RENO-SPARKS, Nevada, and FRISCO, Texas—Galaxy Hotels Group announced the opening of the company’s newly built Courtyard by Marriott Reno Sparks in northern Nevada. Offering 127 rooms/suites, the four-story Courtyard by Marriott Reno Sparks is located near the Tahoe Reno Industrial Center (TRI Center). Frisco, Texas-based Galaxy Hotels Group, also known as Galaxy Management, is an approved Marriott International franchisee, hotel developer, and management company.

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New culinary concept at Kimpton Everly Hollywood’s Ever Bar

eHotelier

Introducing Written Hand, the newest culinary pop-up at Ever Bar in the Kimpton Everly Hollywood, which transforms the beloved bar and lounge into a Mediterranean-inspired hotspot right in the heart of the city.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Mesa West Capital Provides Loan to Refinance Thompson Savannah

Lodging Magazine

NEW YORK—Mesa West Capital has provided a joint venture led by Regent Partners (Regent) and Mariner Group (Mariner) with $50 million in short-term first mortgage debt to refinance Thompson Savannah, a 193-key luxury hotel in Savannah, Georgia. The five-year, non-recourse financing takes out the original construction loan on the hotel, a boutique lifestyle brand of Hyatt Hotels developed by joint venture partners Regent, Mariner, and Cadre and opened in August 2021.

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Tiphaine Lacombe appointed Hotel Manager at Le Sereno

eHotelier

Le Sereno, the iconic luxury beachfront hotel in Saint Barthélemy, is pleased to announce the appointment of Tiphaine Lacombe as the new Hotel Manager.

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Solving Hotel Payment Challenges with Cloud PMS and Embedded Payment Solutions

Hospitality Net

As the hotel industry becomes increasingly digital, payment facilitation is evolving into a critical area of focus. Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk. Hoteliers are increasingly optin to integrate a payments platform directly into the hotel’s Property Management System (PMS).

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Abhishek Sharma appointed General Manager at Aloha On The Ganges, Rishikesh

eHotelier

Leisure Hotels Group (LHG), North India's leading experiential resort chain and the largest in Uttarakhand is pleased to announce the appointment of Abhishek Sharma as the new Resort Manager of its flagship resort.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Sonesta opens first MOD Collection hotel in U.S.

Hotel Business

Sonesta International Hotels Corporation has opened the ACP Hotel Houston Westchase, MOD Collection by Sonesta. This 120-room hotel in Houston marks the soft brand’s first location in the U.S. and second in North America. “The opening of ACP Hotel Houston Westchase, MOD Collection by Sonesta is the soft brand’s first opening in the United States since it debuted in 2023,” said Keith Pierce, Sonesta’s EVP/president, franchise & development.

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Meetings Industry Association announces 2024 miaList

eHotelier

The winners securing a place on the Meetings Industry Association’s (MIA) prestigious miaList 2024 were revealed last night, at a celebratory event held in Liverpool.

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Rush Bowls founder leaves financial world for restaurants

Fast Casual

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pudalov, who started out in finance before trading dollar signs for menu items.

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Sheraton Hotels & Resorts launch ‘Gatherings by Sheraton’ program in Greater China

eHotelier

Sheraton Hotels and Resorts, part of Marriott Bonvoy’s global portfolio of more than 30 extraordinary hotel brands, recently launched the ‘Gatherings by Sheraton’ brand program in Greater China.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a