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In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. With food recalls at a five year high , there’s (understandably!) increased consumer demand for real-time information about these incidents. The media can be incredibly valuable in distributing updates to the public and other key stakeholders, but if the information they have is inaccurate or sensationalized, it’s not helpful in protecting public health
Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements. As weve all learned from the pandemic, no form of video or voice call can replace the rapport formed only by in-person conversation.
Hotels in and around Los Angeles and industry associates are offering support to those displaced by the devastating wildfires in California. AAHOA Charitable Foundation launches wildfire initiative AAHOA has launched the Hope & Haven: California Wildfire Recovery Initiative , powered by the AAHOA Charitable Foundation (ACF) to support communities devastated by the ongoing wildfires in California.
Picture this: It’s 8:00 a.m., and you’re already juggling many urgent tasks. You have three systems open – your Property Management System, the online distribution channel manager, and a complex Excel spreadsheet for forecasting. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Each tool feeds you new data on upcoming bookings, rate adjustments, and market changes.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
In todays highly competitive restaurant industry, operators are under more pressure than ever to deliver exceptional guest experiences while controlling costs.
Booking.coms 2025 review score update introduces a new scoring approach that emphasizes recent guest feedback, offering a more accurate reflection of each property’s current guest experience. NB: This is an article from Mara Subscribe to our weekly newsletter and stay up to date This update is designed to increase transparency for travelers and encourage continuous improvement among hotel partners.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Booking.coms 2025 review score update introduces a new scoring approach that emphasizes recent guest feedback, offering a more accurate reflection of each property’s current guest experience. NB: This is an article from Mara Subscribe to our weekly newsletter and stay up to date This update is designed to increase transparency for travelers and encourage continuous improvement among hotel partners.
Los Angeles area hotels have been thrust into the spotlight and become critical places of refuge as four major wildfires rage on and continue to wreak havoc in Southern California. As of this morning, the nearly week-long fires have left at least 24 dead with more than 100,000 Los Angeles County residents currently under evacuation orders and more than 87,000 residents under evacuation warnings.
Francky Knapp 17 chocolate shops where you can find the best Valentines Day gift there is I am an avowed supporter of Valentines Day not because I have a particularly rosy-eyed view of love and friendships, although Im also pro those things. But Im really here for the chocolate, which on Valentines Day, deservedly takes pride of place, conversation hearts and luxury vegetable bouquets notwithstanding.
The Frog and The Peach chef and owner Bruce Lefebvre disliked the restaurant's restrooms feeling they didn't match the level of ambiance he strives to provide for guests. He initiated a renovation to make the restrooms as elevated as his menu and as comfortable as the best seat in the house. “The restrooms were dated, to say the least.
Losing customers due to busy phone lines or miscommunicated orders can be frustrating. With evolving consumer expectations, many diners now crave the convenience of placing orders online. If your restaurant hasnt yet adopted an online ordering system, you could be missing out on significant opportunities for your restaurants growth. Its not just about acknowledging the significance of online food ordering systems for restaurants; its about effectively reaching your target audience and ensuring y
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
First Hospitality has assumed management and operations of The Abbey Resort & Avani Spa in Fontana-On-Geneva Lake, WI, expanding the company’s lifestyle, spa and restaurants & bars collection. Originally opened in 1963 as a year-round resort, the property features 334 guestrooms, including 13 suites, spread across 90 acres. Resort amenities include both indoor and outdoor pools, on-site boat rentals and live entertainment every weekend.
NORTH BETHESDA, MarylandChoice Hotels International, Inc. announced a campaign benefitting the American Red Cross relief efforts to help people impacted by the 2025 California wildfires. Choice Privileges members’ donations to the Red Cross will now be eligible for a match from Choice Hotels of up to $25,000. “We are committed to supporting the communities affected by the wildfires in California.
Global hospitality company Jumeirah , a member of Dubai Holding , has appointed Thomas B. Meier as its new CEO. As CEO, Meier will spearhead Jumeirahs plans to double its portfolio by 2030, focusing on international expansion. He most recently served as interim CEO following a tenure as COO. Last year, he led several milestone achievements for the company, including Jumeirahs entry into Africa with the launch of Jumeirah Thanda Island in Tanzania and Jumeirah Thanda Safari in South Africa, as we
CHICAGOFirst Hospitality assumed management and operations of The Abbey Resort & Avani Spa on Lake Geneva in Wisconsin. This addition to the portfolio further expands First Hospitalitys lifestyle, spa, and restaurants and bars collection. Originally opened in 1963 as a year-round resort, The Abbey Resort & Avani Spa has 334 guestrooms, including 13 suites, spread across 90 acres.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
After the holiday season rush, many hoteliers face a quieter January and February. With guests recovering from their post-Christmas spending, combined with the unpredictable weather and a general dip in travel activity, hoteliers need to adapt quickly. To maintain momentum, hotels must focus on strategic marketing, dynamic pricing, and a tailored guest experience.
Taylor Hospitality has added the Capital Plaza Hotel in Frankfort, KY, to its portfolio of managed properties. “We are thrilled to be a part of the ownership group purchasing this iconic Frankfort hotel adjacent to the Kentucky Capital, said Sean Taylor, CEO, Taylor Hospitality. Our investors along with Taylor Hospitality are committed to restoring this Kentucky gem of hospitality.
Casa Loma Beach Hotel | Laguna Beach, California Set on the cliffs of Laguna Beach, Casa Loma Beach Hotel is a $15 million transformation of the hotel formerly known as The Inn at Laguna Beach. Marc & Rose Hospitality enlisted architecture and interior design studio Electric Bowery, graphic and branding firm LAND, and landscaping company ORCA to create a bespoke hotel experience that evokes the Mediterranean, coastal California, and the bohemian culture of Laguna Beach. […] The po
Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers. For the third consecutive year, the hotel technology pioneer has taken home the title of Best Hotel eCommerce Platform and, for the fourth straight year, the top Hoteliers Choice Award.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Ever experienced a busy dinner rush where everything seemed to go wrong? Orders vanish, payments take forever, and customers grow impatient. The culprit? Problems with your restaurant POS system. Common problems with restaurant POS systems, like software glitches, hardware failures, and integration issues, can lead to order inaccuracies, longer wait times, and even revenue loss.
W So PauloandW Residences So Paulo, part of Marriott Bonvoys extraordinary portfolio of more than 30 hotel brands, opens its doors as the brands first property in Brazil.
By Marci Jacobs In hospitality, we are confronted with constantly changing operational and competitive landscapes. This environment includes continued real estate development with new brands and robust growth in asset classes as varied as economy extended-stay and boutique luxury, all of which brings new competition for room nights and rate setting.
IHG Hotels & Resorts, one of the worlds leading hotel companies, has signed a management agreement with Ananya Group (Prabhukrupa Estates & Properties) to develop a Holiday Inn hotel in the city of Puri.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Shumi Khan, Global Senior Vice President of Business Performance & Revenue at Accor, is on a mission to elevate the role of revenue optimization in the hospitality industry. Continuing as Chair of HSMAI Europes Revenue Optimization Advisory Board for a second term, Khan is driving a transformative agenda aimed at reshaping perceptions, modernising practices, and attracting top-tier talent to this critical field.
Stonebridge Companies, LLC a Denver-based innovative, privately-owned hotel management company boasting a diverse range of luxury, resort, full-service, and premium select-serviceproperties
The European travel and tourism sector is not just an economic powerhouse; its a vibrant ecosystem driven by millions of businesses. A vast majority of them are SMEs (small and medium-sized enterprises) forming the heart of the industry, offering everything from family-run B&Bs to boutique hotels, all while keeping the wheels of local economies turning.
Civica, a global GovTech champion supporting the needs of citizens and those that serve them every day, announces the appointment of Christopher Smith as its Executive Vice President and Managing Director for the Asia-Pacific (APAC) region.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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