Tue.Jun 25, 2024

article thumbnail

Green luxury, a paradox?

eHotelier

New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.

317
317
article thumbnail

Restaurant Insiders Reflect on Issues Addressed in ‘The Bear’

Modern Restaurant Management

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. It's raw and realistic portrayal of the struggles to keep a family-owned restaurant in Chicago up and running, mirror the real-world experiences of many in the industry, particularly in the areas of financial and mental health. "'The Bear' does a

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

First Hospitality expands portfolio with first Georgia property

eHotelier

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of the DoubleTree by Hilton Hotel Atlanta Airport and The Gem Museum Suites, an independent property in Evanston, IL.

130
130
article thumbnail

Chef and Olympian Dawn Burrell Makes a Grand Return to Dining

EATER

The Top Chef alumna and Olympian is making a colorful re-entrance to the Houston food scene with her new dining series "Sound and Color"

107
107
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Radisson Hotel Group bolsters African presence with 7 additional hotels and over 1,200 new rooms including a landmark entry in Tanzania

eHotelier

Radisson Hotel Group is delighted to announce the addition of seven new hotels, adding over 1,200 hotel rooms to its African portfolio and its debut in Tanzania within the first half of 2024. With those additions, the Group’s footprint in Africa has grown to nearly 100 hotels in operation and development, placing the Group well on track to reach its goal of 150 hotels within the next five years.

130
130

More Trending

article thumbnail

Matt Tobin appointed as Director of Sales and Marketing at The Chatwal, New York

eHotelier

The Chatwal, New York, a landmark luxury hotel in the heart of Manhattan, part of Hyatt's prestigious Unbound Collection, is delighted to announce the appointment of Matt Tobin as its new Director of Sales and Marketing. With over 17 years of progressive experience in the luxury and lifestyle hotel industry, Matt Tobin boasts a wealth of knowledge and expertise to this pivotal role.

Marketing 130
article thumbnail

It’s Never Been Better for Investment in the Hotel Technology Industry

Hospitality Net

Just as the hospitality industry evolves, so too must the format of its conventions, especially one as influential to the hospitality industry as HITEC. This year, the senior team at HFTP has expanded the tradeshow’s depth and impact with the inaugural HITEC Technology Investment Conference, taking place immediately after the main event on Thursday, June 27 and Friday, June 29.

Events 105
article thumbnail

Abhay Bakaya appointed Chief Development Officer at SH Hotels & Resorts

eHotelier

SH Hotels & Resorts, the renowned hotel brand management company that operates 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels, is pleased to announce the promotion of Abhay Bakaya to Chief Development Officer. Bakaya, a driving force behind the company’s development efforts for several years, steps into this pivotal role to lead an international team in the global expansion of the brand’s portfolio, and spearhead broader strategic planning as the company explore

article thumbnail

HB on the Scene: Caribe Royale Orlando reinvents itself

Hotel Business

When the pandemic hit, hotels around the globe shut down completely, some to never reopen. Hotel companies were forced to lay off employees, some with years of valuable experience. The ownership group of the Caribe Royale Orlando in Florida, Sierra Land Group, decided to use the pandemic to pivot and entirely reinvent the resort, undergoing a $160-million renovation, launching new programs and bringing in new leadership.

Events 105
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

NEW Group itinerary builder developed by UrVenue + Club Med to Debut at HITEC

eHotelier

A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.

130
130
article thumbnail

Amadeus Incorporates Gen AI Into New Chatbot Offering

Lodging Magazine

Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&

Magazine 104
article thumbnail

Data Management: 3 problems hoteliers face and how to solve them

eHotelier

Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.

130
130
article thumbnail

Breaking Down Silos: The Evolution of Hotel Sales Departments

Revenue Hub

In the dynamic world of hospitality, sales never sleep. Imagine a busy hotel sales office in the 1990s—isolated from revenue management and digital marketing. Each department operated in its own bubble, unaware of the bigger picture. This siloed approach often led to missed opportunities and inefficiencies. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Fast-forward to today, and the landscape is evolving rapidly.

Article 101
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Cendyn and Glowing integration redefines omnichannel messaging for hotels

eHotelier

Cendyn, a global integrated hotel technology and services company, has partnered with Glowing, a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger, and Skype.

article thumbnail

San Diego property receives $40M in retroactive CPACE financing

Hotel Business

With ongoing credit market dislocations, Peachtree Group originated a $40-million retroactive CPACE loan to BLG San Diego LLC for its recently opened 147-room AC Hotel San Diego Downtown Gaslamp Quarter. The Commercial Property Assessed Clean Energy (CPACE) financing was amortized more than 30 years and required no payment for a year, followed by five years of interest-only payments.

Marketing 100
article thumbnail

GuestRevu Announces Expansion of 2024 GREAT Awards

eHotelier

Building on the phenomenal success of the 2023 GuestRevu GREAT Awards, GuestRevu is thrilled to announce a significant programme expansion for 2024, with awards ceremonies now taking place on two continents

100
100
article thumbnail

How Revenue Analytics Transforms Hotel Performance

Revenue Hub

Revenue analytics in hotels refers to the systematic process of collecting, analyzing, and interpreting data to make informed decisions to maximize revenue. It involves analyzing patterns, forecasting demand, and optimizing total revenue and distribution strategies. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Revenue analytics empowers hotels to transform raw data into actionable insights that drive revenue growth and operational efficiency.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

The Vineyard Hotel unveils new outdoor dining concept OutSide

Hotel Owner

The Vineyard Hotel in Newbury, Berkshire has unveiled its brand-new outdoor dining concept: OutSide, expanding the hotel’s dining offerings alongside The Tasting Room and The Vineyard Restaurant. Inspired by The Vineyard’s Californian winery, OutSide has been created to offer a “relaxed” setting where guests can opt for seasonal small plates, fresh tacos, and grilled specialties with a selection of quaffable wines.

Events 96
article thumbnail

Loyalty Program Gamification: Engaging Members with Rewards

Revenue Hub

While effective to some extent, traditional loyalty programs often fall short when maintaining long-term excitement and engagement. Customers might initially be drawn to the allure of accumulating points or receiving discounts, but the novelty wears off over time. Without continuous innovation, these programs can become predictable and mundane. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date Enter gamification is a powerful tool that can revolutionize

Article 88
article thumbnail

Where to Drink in Paris

EATER

The best cocktail bars to visit in Paris, France, from Candelaria in the Marais to the classics-focused Cravan and more.

88
article thumbnail

Reputation Pricing: How to Use Your Reputation to Increase Rates

Revenue Hub

Your online reputation has a significant impact on occupancy and profitability. Research shows that the more positive reviews a property has, the higher it will rank in search results. This, in turn, leads to more visitors, conversions, and, finally, higher occupancy rates. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Additionally, if guests believe (based on reviews and ratings) that they will get more value from stay

Pricing 78
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

6 Potential Guest Expectations with Direct Bookings

STAAH

For a hotelier, direct bookings are one of the most lucrative channels as there is no commission to pay, higher chances of the guest completing the booking, stronger brand recall, and so on. However, the thing that makes direct bookings lucrative is the hotel owner’s ability to be in touch with the expectations of the potential guests. Unfortunately, good insights aren’t available easily which makes the job of the hotelier rather difficult when it comes to growing direct bookings as a channel.

Book 77
article thumbnail

Chile Belachan Is Pure Fire, But There’s Depth to Its Heat

EATER

Lille Allen/Eater Combined with bird’s eye chiles, fermented shrimp paste transforms into a delightfully funky flavor bomb India did not have much of a packaged hot sauce culture when I was growing up there in the 1990s. For true heat, my family and I ignored the clotting, barely used bottle of Tabasco on the dinner table in favor of the pantheon of fresh and dried chiles, chile powders, pickles, and Indo-Chinese sauces at our disposal.

article thumbnail

How Hotel Marketing Drives Revenue Beyond the Reservation

Revenue Hub

Marketing acts as the bridge, connecting your business with eager travelers seeking an experience like the one you offer. Either using organic content or paid media, one of the main goals for marketing is to increase the visibility of your business and the awareness of your brand in order to create more conversions ( direct bookings) and repeat business (loyalty).

article thumbnail

9 Things You Need to Know Before Becoming a Franchise Owner

Sculpture Hospitality

So, you've got the entrepreneurial spirit itching for action, but the idea of building a business from the ground up seems a little daunting? Franchises can be mighty attractive , offering a road to success with a well-known brand name and established system.

63
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.