Tue.Jun 25, 2024

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Green luxury, a paradox?

eHotelier

New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.

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Restaurant Insiders Reflect on Issues Addressed in ‘The Bear’

Modern Restaurant Management

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. It's raw and realistic portrayal of the struggles to keep a family-owned restaurant in Chicago up and running, mirror the real-world experiences of many in the industry, particularly in the areas of financial and mental health. "'The Bear' does a

Insiders

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20 best ways to welcome and greet guests in your hotel

MEWS

Best practices for greeting guests in your hotel We’ve briefly mentioned some strategies for welcoming guests, but now we’ll look in more detail at some of the best ways to greet them.

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First Hospitality expands portfolio with first Georgia property

eHotelier

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of the DoubleTree by Hilton Hotel Atlanta Airport and The Gem Museum Suites, an independent property in Evanston, IL.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Chef and Olympian Dawn Burrell Makes a Grand Return to Dining

EATER

The Top Chef alumna and Olympian is making a colorful re-entrance to the Houston food scene with her new dining series "Sound and Color"

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More Trending

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Chile Belachan Is Pure Fire, But There’s Depth to Its Heat

EATER

Lille Allen/Eater Combined with bird’s eye chiles, fermented shrimp paste transforms into a delightfully funky flavor bomb India did not have much of a packaged hot sauce culture when I was growing up there in the 1990s. For true heat, my family and I ignored the clotting, barely used bottle of Tabasco on the dinner table in favor of the pantheon of fresh and dried chiles, chile powders, pickles, and Indo-Chinese sauces at our disposal.

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Matt Tobin appointed as Director of Sales and Marketing at The Chatwal, New York

eHotelier

The Chatwal, New York, a landmark luxury hotel in the heart of Manhattan, part of Hyatt's prestigious Unbound Collection, is delighted to announce the appointment of Matt Tobin as its new Director of Sales and Marketing. With over 17 years of progressive experience in the luxury and lifestyle hotel industry, Matt Tobin boasts a wealth of knowledge and expertise to this pivotal role.

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When It’s This Hot Out, Eat Like a Toddler

EATER

Photo illustration by Lille Allen; see below for full credits Snack plates are an obvious choice on brutally hot summer days Summertime fries the part of my brain that likes to cook. It is currently 94 degrees outside, and the thought of turning on my stove even to simply scramble an egg makes me sweat. As such, I have pretty much given up on the idea of meal planning in the traditional sense and have fully given in to the idea of eating like a toddler.

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Abhay Bakaya appointed Chief Development Officer at SH Hotels & Resorts

eHotelier

SH Hotels & Resorts, the renowned hotel brand management company that operates 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels, is pleased to announce the promotion of Abhay Bakaya to Chief Development Officer. Bakaya, a driving force behind the company’s development efforts for several years, steps into this pivotal role to lead an international team in the global expansion of the brand’s portfolio, and spearhead broader strategic planning as the company explore

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Where to Drink in Paris

EATER

The best cocktail bars to visit in Paris, France, from Candelaria in the Marais to the classics-focused Cravan and more.

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Silverware Pay to Debut at HITEC; Handheld Device Keeps POS Functionality at Servers’ Fingertips

eHotelier

This week at HITEC, Silverware will showcase its commitment to innovation with the debut of Silverware Pay, an embedded payment-processing solution that’s deeply integrated into the company’s point-of-sale ecosystem. Silverware Pay enables food-and-beverage staff to manage the entire guest experience from a single handheld device regardless of on-property location or chip-reader type.

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Amadeus Incorporates Gen AI Into New Chatbot Offering

Lodging Magazine

Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&

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NEW Group itinerary builder developed by UrVenue + Club Med to Debut at HITEC

eHotelier

A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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San Diego property receives $40M in retroactive CPACE financing

Hotel Business

With ongoing credit market dislocations, Peachtree Group originated a $40-million retroactive CPACE loan to BLG San Diego LLC for its recently opened 147-room AC Hotel San Diego Downtown Gaslamp Quarter. The Commercial Property Assessed Clean Energy (CPACE) financing was amortized more than 30 years and required no payment for a year, followed by five years of interest-only payments.

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Data Management: 3 problems hoteliers face and how to solve them

eHotelier

Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.

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Loyalty Program Gamification: Engaging Members with Rewards

Revenue Hub

While effective to some extent, traditional loyalty programs often fall short when maintaining long-term excitement and engagement. Customers might initially be drawn to the allure of accumulating points or receiving discounts, but the novelty wears off over time. Without continuous innovation, these programs can become predictable and mundane. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date Enter gamification is a powerful tool that can revolutionize

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Cendyn and Glowing integration redefines omnichannel messaging for hotels

eHotelier

Cendyn, a global integrated hotel technology and services company, has partnered with Glowing, a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger, and Skype.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How Revenue Analytics Transforms Hotel Performance

Revenue Hub

Revenue analytics in hotels refers to the systematic process of collecting, analyzing, and interpreting data to make informed decisions to maximize revenue. It involves analyzing patterns, forecasting demand, and optimizing total revenue and distribution strategies. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Revenue analytics empowers hotels to transform raw data into actionable insights that drive revenue growth and operational efficiency.

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HB on the Scene: Caribe Royale Orlando reinvents itself

Hotel Business

When the pandemic hit, hotels around the globe shut down completely, some to never reopen. Hotel companies were forced to lay off employees, some with years of valuable experience. The ownership group of the Caribe Royale Orlando in Florida, Sierra Land Group, decided to use the pandemic to pivot and entirely reinvent the resort, undergoing a $160-million renovation, launching new programs and bringing in new leadership.

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Breaking Down Silos: The Evolution of Hotel Sales Departments

Revenue Hub

In the dynamic world of hospitality, sales never sleep. Imagine a busy hotel sales office in the 1990s—isolated from revenue management and digital marketing. Each department operated in its own bubble, unaware of the bigger picture. This siloed approach often led to missed opportunities and inefficiencies. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Fast-forward to today, and the landscape is evolving rapidly.

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It’s Never Been Better for Investment in the Hotel Technology Industry

Hospitality Net

Just as the hospitality industry evolves, so too must the format of its conventions, especially one as influential to the hospitality industry as HITEC. This year, the senior team at HFTP has expanded the tradeshow’s depth and impact with the inaugural HITEC Technology Investment Conference, taking place immediately after the main event on Thursday, June 27 and Friday, June 29.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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GuestRevu Announces Expansion of 2024 GREAT Awards

eHotelier

Building on the phenomenal success of the 2023 GuestRevu GREAT Awards, GuestRevu is thrilled to announce a significant programme expansion for 2024, with awards ceremonies now taking place on two continents

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CKE Restaurants CMO Jennifer Tate on free burgers, influencer marketing, and separating the Carl’s Jr. and Hardee’s brands

Nation's Restaurant News

The Power Lister shares her insights

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The Vineyard Hotel unveils new outdoor dining concept OutSide

Hotel Owner

The Vineyard Hotel in Newbury, Berkshire has unveiled its brand-new outdoor dining concept: OutSide, expanding the hotel’s dining offerings alongside The Tasting Room and The Vineyard Restaurant. Inspired by The Vineyard’s Californian winery, OutSide has been created to offer a “relaxed” setting where guests can opt for seasonal small plates, fresh tacos, and grilled specialties with a selection of quaffable wines.

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Reputation Pricing: How to Use Your Reputation to Increase Rates

Revenue Hub

Your online reputation has a significant impact on occupancy and profitability. Research shows that the more positive reviews a property has, the higher it will rank in search results. This, in turn, leads to more visitors, conversions, and, finally, higher occupancy rates. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Additionally, if guests believe (based on reviews and ratings) that they will get more value from stay

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.