eHotelier

JUNE 25, 2024

New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.

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Modern Restaurant Management

JUNE 25, 2024

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. It's raw and realistic portrayal of the struggles to keep a family-owned restaurant in Chicago up and running, mirror the real-world experiences of many in the industry, particularly in the areas of financial and mental health. "'The Bear' does a

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Front of House Accounting Definition Marketing 179

MEWS

JUNE 25, 2024

Best practices for greeting guests in your hotel We’ve briefly mentioned some strategies for welcoming guests, but now we’ll look in more detail at some of the best ways to greet them.

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eHotelier

JUNE 25, 2024

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of the DoubleTree by Hilton Hotel Atlanta Airport and The Gem Museum Suites, an independent property in Evanston, IL.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Lodging Magazine

JUNE 25, 2024

Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&

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Hotel Business

JUNE 25, 2024

With ongoing credit market dislocations, Peachtree Group originated a $40-million retroactive CPACE loan to BLG San Diego LLC for its recently opened 147-room AC Hotel San Diego Downtown Gaslamp Quarter. The Commercial Property Assessed Clean Energy (CPACE) financing was amortized more than 30 years and required no payment for a year, followed by five years of interest-only payments.

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Marketing 110

eHotelier

JUNE 25, 2024

The Chatwal, New York, a landmark luxury hotel in the heart of Manhattan, part of Hyatt's prestigious Unbound Collection, is delighted to announce the appointment of Matt Tobin as its new Director of Sales and Marketing. With over 17 years of progressive experience in the luxury and lifestyle hotel industry, Matt Tobin boasts a wealth of knowledge and expertise to this pivotal role.

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Marketing 130

Hotel Business

JUNE 25, 2024

When the pandemic hit, hotels around the globe shut down completely, some to never reopen. Hotel companies were forced to lay off employees, some with years of valuable experience. The ownership group of the Caribe Royale Orlando in Florida, Sierra Land Group, decided to use the pandemic to pivot and entirely reinvent the resort, undergoing a $160-million renovation, launching new programs and bringing in new leadership.

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Events Strategic Planning Marketing 105

eHotelier

JUNE 25, 2024

SH Hotels & Resorts, the renowned hotel brand management company that operates 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels, is pleased to announce the promotion of Abhay Bakaya to Chief Development Officer. Bakaya, a driving force behind the company’s development efforts for several years, steps into this pivotal role to lead an international team in the global expansion of the brand’s portfolio, and spearhead broader strategic planning as the company explore

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Revenue Hub

JUNE 25, 2024

While effective to some extent, traditional loyalty programs often fall short when maintaining long-term excitement and engagement. Customers might initially be drawn to the allure of accumulating points or receiving discounts, but the novelty wears off over time. Without continuous innovation, these programs can become predictable and mundane. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date Enter gamification is a powerful tool that can revolutionize

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Article 102

eHotelier

JUNE 25, 2024

This week at HITEC, Silverware will showcase its commitment to innovation with the debut of Silverware Pay, an embedded payment-processing solution that’s deeply integrated into the company’s point-of-sale ecosystem. Silverware Pay enables food-and-beverage staff to manage the entire guest experience from a single handheld device regardless of on-property location or chip-reader type.

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Server 130

Hospitality Net

JUNE 25, 2024

Just as the hospitality industry evolves, so too must the format of its conventions, especially one as influential to the hospitality industry as HITEC. This year, the senior team at HFTP has expanded the tradeshow’s depth and impact with the inaugural HITEC Technology Investment Conference, taking place immediately after the main event on Thursday, June 27 and Friday, June 29.

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Events 102

eHotelier

JUNE 25, 2024

A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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EATER

JUNE 25, 2024

Photo illustration by Lille Allen; see below for full credits Snack plates are an obvious choice on brutally hot summer days Summertime fries the part of my brain that likes to cook. It is currently 94 degrees outside, and the thought of turning on my stove even to simply scramble an egg makes me sweat. As such, I have pretty much given up on the idea of meal planning in the traditional sense and have fully given in to the idea of eating like a toddler.

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eHotelier

JUNE 25, 2024

Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.

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Revenue Hub

JUNE 25, 2024

Revenue analytics in hotels refers to the systematic process of collecting, analyzing, and interpreting data to make informed decisions to maximize revenue. It involves analyzing patterns, forecasting demand, and optimizing total revenue and distribution strategies. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Revenue analytics empowers hotels to transform raw data into actionable insights that drive revenue growth and operational efficiency.

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POS Systems Information Article Book 97

eHotelier

JUNE 25, 2024

Cendyn, a global integrated hotel technology and services company, has partnered with Glowing, a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger, and Skype.

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Communication 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Hotel Owner

JUNE 25, 2024

The Vineyard Hotel in Newbury, Berkshire has unveiled its brand-new outdoor dining concept: OutSide, expanding the hotel’s dining offerings alongside The Tasting Room and The Vineyard Restaurant. Inspired by The Vineyard’s Californian winery, OutSide has been created to offer a “relaxed” setting where guests can opt for seasonal small plates, fresh tacos, and grilled specialties with a selection of quaffable wines.

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Events 98

eHotelier

JUNE 25, 2024

Building on the phenomenal success of the 2023 GuestRevu GREAT Awards, GuestRevu is thrilled to announce a significant programme expansion for 2024, with awards ceremonies now taking place on two continents

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EATER

JUNE 25, 2024

The Top Chef alumna and Olympian is making a colorful re-entrance to the Houston food scene with her new dining series "Sound and Color"

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Revenue Hub

JUNE 25, 2024

In the dynamic world of hospitality, sales never sleep. Imagine a busy hotel sales office in the 1990s—isolated from revenue management and digital marketing. Each department operated in its own bubble, unaware of the bigger picture. This siloed approach often led to missed opportunities and inefficiencies. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Fast-forward to today, and the landscape is evolving rapidly.

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Article Training Marketing Catering 91

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

EATER

JUNE 25, 2024

Lille Allen/Eater Combined with bird’s eye chiles, fermented shrimp paste transforms into a delightfully funky flavor bomb India did not have much of a packaged hot sauce culture when I was growing up there in the 1990s. For true heat, my family and I ignored the clotting, barely used bottle of Tabasco on the dinner table in favor of the pantheon of fresh and dried chiles, chile powders, pickles, and Indo-Chinese sauces at our disposal.

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Definition Article Magazine 91

Serviced Apartments

JUNE 25, 2024

Reading Time: < 1 minute Germany: Flexible housing provider Habyt will open 182 units in Quartier Heidestraße, a new urban development located in Europacity, this summer. Europacity, currently under construction north of the main train station in Berlin, aims to create a mix of residential, commercial, and recreational spaces. Approximately 3,000 apartments are scheduled to be built.

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Scheduling Training 89

STAAH

JUNE 25, 2024

For a hotelier, direct bookings are one of the most lucrative channels as there is no commission to pay, higher chances of the guest completing the booking, stronger brand recall, and so on. However, the thing that makes direct bookings lucrative is the hotel owner’s ability to be in touch with the expectations of the potential guests. Unfortunately, good insights aren’t available easily which makes the job of the hotelier rather difficult when it comes to growing direct bookings as a channel.

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Book Demo Catering Blog 83

Revenue Hub

JUNE 25, 2024

Your online reputation has a significant impact on occupancy and profitability. Research shows that the more positive reviews a property has, the higher it will rank in search results. This, in turn, leads to more visitors, conversions, and, finally, higher occupancy rates. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Additionally, if guests believe (based on reviews and ratings) that they will get more value from stay

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Pricing Article Budgeting Book 76

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Scheduling