Tue.Apr 23, 2024

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Blended travel as a huge growth opportunity (with words of wisdom from Marriott)

eHotelier

Guests will continue to crave dynamic events and want to design itineraries that combine business purposes with personal extensions or other ancillary add-ons.

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Foxtrot, Dom’s Kitchen & Market Closing All Locations in Illinois, Texas, and D.C. Following Merger

EATER

The move comes five months after the company merged to form Outfox Hospitality

Marketing 145
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What is RevPAR in hotels and how do you calculate it?

MEWS

What is RevPAR in hotels (revenue per available room)? Your RevPAR informs you about your most profitable periods and the most in-demand rooms. It helps clarify the inventory you can expect from month to month and guides your booking numbers. It also serves as a basis for other revenue formulas. There are some things TripAdvisor can't achieve, and a balanced RevPAR is one of them.

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In Search of the Ultimate Margarita

EATER

We asked 11 of America’s best bartenders to submit their finest recipe for the Margarita—then blind-tasted them all to find the best of the best.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Minor Hotels unifies global corporate identity with NH Hotel Group rebranded

eHotelier

NH Hotel Group, part of Minor Hotels, will now operate as Minor Hotels Europe & Americas following a vote by NH Hotel Group’s shareholders to change the company’s registered name at its Annual General Meeting held last Friday.

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Trailborn announces new hotel to open North Carolina’s Blue Ridge Mountains this July

eHotelier

Castle Peak Holdings, the investment and development company behind Trailborn – the first vertically-integrated hospitality brand specializing in designing and operating boutique hotels with full-service restaurants and bars, exclusively located in the country’s most extraordinary outdoor destinations – has announced the brand will open its first property in the country’s Southeast, Trailborn Highlands, in downtown Highlands, North Carolina this July.

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The Kitchen Tools Our Editor-in-Chief Can’t Live Without

EATER

These appliances will always have a place in my kitchen. | Photo illustration by Lille Allen The kitchen items that helped me get through various life stages A version of this post originally appeared on April 20, 2024, in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now.

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Rahul Vir named General Manager of Marriott Long Beach Downtown

eHotelier

Longtime hospitality industry veteran Rahul Vir has been named general manager of the new Marriott Long Beach Downtown, overseeing 140 employees as well as all day-to-day operations of the 376-room property. In his current role, he directs day-to-day management of the 12-story property and has been instrumental in spearheading a top to bottom renovation now underway.

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Federal Government Raises Overtime Threshold

Modern Restaurant Management

The Department of Labor (“DOL”) issued the final rule to i ncrease compensation thresholds for overtime eligibility. According to Defining and Delimiting the Exemptions for Executive, Administrative, Professional, Outside Sales, and Computer Employees , effective July 1, 2024, the salary threshold will increase to the equivalent of an annual salary of $43,888 and increase to $58,656 on January 1, 2025.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Christian Hirt appointed Managing Director at Botanic Sanctuary Antwerp

eHotelier

Botanic Sanctuary Antwerp is delighted to announce the appointment of Christian Hirt as Managing Director. Christian brings a wealth of experience with him, having had an impressive career at prominent luxury hotels around the world, including the United States, Germany, Russia, Turkey, Australia, and most recently Qatar, where he led two renowned hotels, the Raffles and the Fairmont in Doha.

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Unleashing the Power of AI for Smarter Hotel Marketing

Revenue Hub

In today’s competitive hospitality landscape, hoteliers are constantly seeking ways to stand out and attract guests. While traditional marketing tactics still hold value, Artificial Intelligence (AI) is emerging as a game-changer, offering a powerful tool to reach the right audience and maximize your return on investment (ROI). NB: This is an article from Hotelzify Subscribe to our weekly newsletter and stay up to date Why AI?

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UN General Assembly hosts tourism for sustainable development event

eHotelier

The United Nations General Assembly has held a second thematic event focused on tourism and the sector’s critical role in critical role of tourism in advancing sustainable development and resilience.

Events 130
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Being Guest Centric: Data Driven Strategies

Revenue Hub

Hoteliers face several challenges using data effectively. Fragmented data from various sources makes it difficult to get a complete guest picture. Dirty data with inconsistencies and duplicates leads to inaccurate insights. Even with insights, translating them into actionable strategies for different departments can be tough. NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Finally, resource constraints like budget and skilled personnel limit data mana

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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dailypoint™ and Shiji expand their collaboration with PMS integration

eHotelier

dailypoint™, the premier Data Management and CRM platform for the Hospitality Industry, is now fully compatible with the Shiji Enterprise Platform PMS. This expansion builds upon existing integrations with Infrasys Cloud POS and Shiji's owned ORM solution, Shiji ReviewPro. With this enhanced integration, hoteliers can seamlessly exchange and centrally manage Guest Data, leading to improved and efficient digitized services.

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WhatsApp Marketing Examples

Revenue Hub

Hey there, folks! Welcome to talk about something you all use but might not always think of as a marketing superstar – WhatsApp! Yep, that’s right, the same app you use to chat with friends, share memes, and send those endless “good morning” messages. NB: This is an article from Chatlyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But hold on to your hats because you’re about to dive into a whole new world of WhatsApp – the wor

Marketing 105
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5 Ways Learning Management Systems Embedded in Your PMS Help Jump-Start Onboarding

eHotelier

Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how they interface with on-property technology. The hotel property-management system typically has the most significant learning curve for new hotel workers, and it’s up to PMS developers to design systems that help new employees easily acclimate to their property’s ecosystem.

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Red Roof Names Zack Garib As President; Fouad Malouf to Newly Created Position Of COO

Lodging Magazine

Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately. Gharib brings more than two decades of senior management experience in franchising, operations and brand management with companies such as Marriott, Vacasa, LaQuinta by Wyndham and Highgate Homes. He is widely regarded as a hospitality management innovator, having created and launched award-winning development, strategic planning and franchise operations p

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Bed Bug Data Highlights Disturbed Guest Sleep

Hotel Business

One of the worst aftereffects of a bed bug infestation is the resultant anxiety they place upon your guests when it comes to bedtime. No matter where one sleeps, their bed should be a sanctuary. When one leaves their home to sleep elsewhere, the hotelier is responsible for ensuring this “sanctuary” travels with them. It is their fundamental responsibility.

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7 Hotel Revenue Management Trends & Innovations of 2024

STAAH

In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. As technology continues to evolve, so do the strategies and innovations within revenue management. Let’s delve into some of the key trends shaping the future of revenue management in the hotel industry: 1. Technology Adoption to Increase Efficiency Embracing technology has become a cornerstone of modern revenue management practices.

Pricing 101
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What Your Restaurant Needs in its Sexual Harassment Policy

Modern Restaurant Management

Did you know that more sexual harassment claims are filed in the service industry than in any other industry? As many as 90% of women and 70% of men working in restaurants reportedly experience some form of sexual harassment, according to the Harvard Business Review. Harassment complaints come to the Equal Employment Opportunity Commission (EEOC) from service industry workers more often than from any other sector, NPR reported in 2021.

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Marriott International sets ambitious net-zero emissions goal by 2050

Hotel Management Network

Marriott plans to reduce environmental impact across its global operations and supply chain to achieve net-zero emissions by 2050. The post Marriott International sets ambitious net-zero emissions goal by 2050 appeared first on Hotel Management Network.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Evolving Past ROAS as the Primary Marketing KPI

Revenue Hub

Traditionally, Return On Ad Spend (ROAS) has dominated as the primary metric for evaluating the success of marketing initiatives. As we evolve past ROAS, I wanted to get the take from my fellow experts on the HSMAI Marketing Advisory Board. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date We had an engaging discussion around other KPI’s that our organizations lean into to show value in our digital marketing initiat

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Construction Begins On Royal Caribbean’s First Royal Beach Club

Hospitality Net

Royal Caribbean International and The Bahamas marked the start of a new adventure today as the cruise line broke ground on Royal Beach Club Paradise Island, the 17-acre beach day experience on Paradise Island in Nassau, The Bahamas. The beginning of construction was celebrated on location, where Royal Caribbean Group President and CEO Jason Liberty and Royal Caribbean International President and CEO Michael Bayley were joined by The Bahamas’ Prime Minister Philip Davis and Deputy Prime Minister

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Ten commandments for building digital relationships from Jyske bank

SAS

Digital banking, big tech and data privacy are all contributing to a shift in the Scandinavian banking scene, according to Tom Palving, Center of Excellence Lead for Digital Communication and Sales Loyalty at Jyske Bank. As a result, says Palving, traditional banks are facing a number of challenges, including: Customers [.

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Rosewood Hotel Group Unveils The Impact Trailblazers

Hospitality Net

Following the 2023 announcement of its sustainability and social impact roadmap Rosewood Impacts, Rosewood Hotel Group today unveils the Impact Trailblazers, six properties who are upleveling the portfolio’s sustainability and social responsibility successes and ambitions. The Impact Trailblazers, which include Rosewood Hong Kong, Rosewood Baha Mar, Rosewood São Paulo, Rosewood Phnom Penh, Rosewood Mayakoba, and Rosewood Phuket, are leading the charge towards creating a future where people and p

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.