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Lune has an undeniably magnetic story. At the croissanterie’s heart is Kate Reid, the former Formula One aerodynamicist cum meticulous pastry mastermind. Reid’s first store in Melbourne quickly ballooned in popularity, leading to the establishment of a rigorous ticketing system and purchasing limits to manage the expanding crowds. Now – among much fanfare and after a prolonged wait – the croissants that led New York Times food writer Oliver Strand to ask if they’re the best in the world ar
In today’s competitive restaurant landscape, providing memorable customer experience is essential. By creating dining experiences that feel unique to each guest, restaurants can foster stronger connections with their patrons and encourage repeat business. Here are three strategies you can implement to create an exceptional experience for your guests. #1 – Leverage Data Analytics Data analytics reveal insights into your customers’ dining preferences, ordering habits, and spending patt
Seltzer for all | Lille Allen Why more restaurants are making sparkling water free At a recent celebratory meal, when presented with the essential opening question of any meal — “Still or sparkling?” — I chose sparkling, and was somehow surprised to find a bottle of Pellegrino plopped on my table a minute later, and a charge for $9 on the check at the end of the night.
Leading restaurants have joined the movement to help raise money for Australians facing homelessness. The DineSmart program is now in its 22nd year, and has raised more than $13 million to support individuals, with donations put towards housing, mental health services, food relief, and pathways out of homelessness. This month, more than 60 restaurants across the country are taking part in the DineSmart campaign, which allows guests to add a $2 donation to their bill.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
A well-designed and implemented distribution strategy is a structured approach to managing and optimizing your hotel’s presence across multiple distribution and booking channels. NB: This is an article from Lighthouse Subscribe to our weekly newsletter and stay up to date It should ensure that listings are accurate, up-to-date and strategically aligned with your revenue goals.
If you don’t have room in your restaurant for a Christmas tree, simply hang it from the ceiling For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.
Google has begun testing a stripped-down version of its hotel search feature in Germany, Belgium, and Estonia. NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date The experiment replaces detailed search features like maps and hotel listings with a basic “ten blue links” format, offering only direct links to hotel websites and comparison platforms.
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Google has begun testing a stripped-down version of its hotel search feature in Germany, Belgium, and Estonia. NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date The experiment replaces detailed search features like maps and hotel listings with a basic “ten blue links” format, offering only direct links to hotel websites and comparison platforms.
To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest ex
Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our findings show that while traditional expectations around food quality, service, and ambiance remain steady, technology has emerged as a pivotal area of focus," Carly Fink, president of Provoke Insights, told MR
Remember that wonderful guest from last month? The one who raved about your service, loved your breakfast spread, and promised to come back soon? NB: This is an article from Profitroom Subscribe to our weekly newsletter and stay up to date Well, they just made another booking – through an OTA. Again. In fact, they might have stayed with you three times this year already, but you’d never know it.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Singapore, 05/December/2024: Hotelogix, a globally leading cloud-based hospitality technology provider, said that Araw Hospitality Group in the Philippines has migrated to its Hotel Property Management System (Hotel PMS) with multi-property management features to efficiently and centrally manage its group-wide operations. The management at the Philippines-based hospitality entity also aims to realize its future expansion plans by adding new properties on the comprehensive technology platform pro
Reading Time: < 1 minute Australia: Quest Apartment Hotels, a member of The Ascott Limited, has achieved accessibility accreditation across 86 properties. The three-tiered accreditation system by Accessible Accommodation allows guests to view a property’s accessibility standards. A tier-three rating provides the highest levels of accessibility, indicating that the room has amenities to support a person who is unable to lift themselves, such as a Hi-Lo Electric Bed and hoist. 86 Quest apart
SH Hotels & Resorts, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, is proud to unveil plans for 1 Hotel Tokyo. Set to open in 2025, 1 Hotel Tokyo represents a longstanding collaboration with Mori Trust, one of Japan’s leading property developers. After years of planning, the two companies are creating a true 1 Hotels experience that’s deeply rooted in nature and sustainability.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
International hospitality company Lore Group has introduced Hotel Park Ave, a rebranding of the recently acquired former Mondrian Park Avenue hotel in New York City. Located on the corner of Park Avenue South and East 30th Street, the property is the company’s seventh hotel. “Expanding into New York City felt like the natural next step for Lore Group,” said Lore Group CEO David Taylor. “It’s a city that we all know and love, as well as one we have long drawn inspiration from.
Chefs Isabel Coss and Matt Conroy team up for Oaxacan dishes like lamb neck barbacoa, buñuelos, and mezcal-cured smoked trout. “Mexican cuisine starts with corn,” says Isabel Coss, the co-chef of Washington D.C. restaurant Pascual , one of Eater’s Best New Restaurants of 2024. The day at Pascual also begins with this building block of Mexican cuisine, as Coss and the restaurant’s morning team take the corn cooked the evening before and grind it into masa to be used for tortillas, tlayudas, tetel
After undergoing a full property renovation, Red Cliffs Lodge Zion, A Tribute Portfolio Hotel has opened in Springdale, UT. The hotel is managed by Azul Hospitality Group. The newly branded and reimagined hotel has unveiled a design that reflects Zion’s adventurous spirit and natural rustic beauty. Located less than a mile from Zion National Park, the pet-friendly hotel has 132 guestrooms, a new signature restaurant, more than 1,000 sq. ft. of meeting space, a fitness center and an outdoor pool
NEW YORK—The Four Seasons Hotel New York reopened its doors in November, marking a return following several years of closure. With its return, the hotel has released reimagined menu concepts for The Garden Restaurant and TY Bar, which flank the property’s Art Deco lobby. Both venues are open for reservations under the leadership of Executive Chef Maria Tampakis, Executive Pastry Chef Jonathan Pereira, and Director of Food and Beverage Iwona Luksza.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Otelier has appointed Rob Lawrence as its new CEO. Founder Ali Moloo will remain the executive chairperson and will continue to play an active role with the company. Lawrence has held executive leadership roles across publicly and privately held software businesses, where he has driven significant revenue growth and product innovation, according to the company.
CHICAGO—Hyatt Hotels Corporation showed during ILTM Cannes a pipeline of over 50 luxury and lifestyle hotels set to open worldwide by 2026. Luxury travel demand surged in 2023 and continues to rise and with Savills forecasting a 52.8 percent increase in Europe’s existing luxury hotel stock by 2028, highlighting investor confidence in the segment’s growth potential.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces today the debut of its premium brand, voco hotels, in Malaysia with 321-room voco Kuching.
SALT LAKE CITY—LivAway Suites continued its nationwide expansion with the opening of its newest location in Missoula, Montana. This was LivAway Suites’ third opening in November and the brand’s fourth location overall. “Missoula has seen a significant influx of remote workers who are relocating for a better quality of life, adding to the area’s population of over 125,000 residents.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hilton Anaheim, the largest hotel in Orange County and a cornerstone of the city's vibrant hospitality scene, has appointed seasoned hospitality professional Justin Underwood as the new Director of Hotel Operations.
Promotions are a great way to help your properties stand out to travellers searching across Expedia Group sites. The recent surveys by Expedia Group revealed that discounts remain the top motivator for travellers looking to book.* We’ve made it easy to offer promotions that will help attract your ideal travellers. Our tool lets you create and manage your property promotions directly from STAAH.** Key benefits Target high-value travellers: Advanced filters help you target exclusive traveller segm
NEWH, Inc. (Network of Executive Women in Hospitality), a premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, announces that NEWH, Inc.
IHG®Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Sakthi Elegant Towers India Pvt Ltd to develop Holiday Inn Chennai Vandalur. Scheduled to open in 2026, the new hotel will add 200 keys to IHG’s growing presence in South India. Driven by market demand, continues to expand its footprint in key Indian cities.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
UN Tourism and China’s Ministry of Culture and Tourism have further strengthened their strategic partnership as they work together to champion the sector’s role as a driver of international cooperation and development.
Marriott International, Inc. announced it has signed an agreement with Knowledge Economic City (KEC) to open three hotels within the Holy City of Madinah in Saudi Arabia. The anticipated openings will be part of the KEC master-development and feature over 1,200 rooms across three of the company’s brands – Courtyard by Marriott, Four Points by Sheraton and Residence Inn by Marriott.
Addressing world leaders during Ocean Action Day at COP29 in Baku today, the World Travel & Tourism Council (WTTC) called for urgent climate investment in coastal and marine tourism to protect it from escalating climate
Meliá Hotels & Resorts is proud to announce the opening of Meliá Casa Maya - Cancún, an exceptional new all-inclusive resort, set to welcome its first guests on December 16, 2024. Located on one of the Caribbean’s most iconic beaches, this all-inclusive resort promises an unforgettable getaway where every detail is designed to provide relaxation, luxury, and worry-free all-inclusive experience.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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