Modern Restaurant Management

JUNE 4, 2024

In the dynamic world of the restaurant industry, challenges are inevitable, but what truly sets establishments apart is their approach to problem-solving. Rather than viewing guest complaints as obstacles, savvy restaurateurs recognize them as opportunities to foster long-term customer loyalty. The key lies in a proactive response that emphasizes active listening and a commitment to finding acceptable and reasonable solutions.

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Presentation 189

eHotelier

JUNE 4, 2024

SH Hotels & Resorts, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, today announced plans to take over Seattle’s Pan Pacific Hotel, which will be transformed into 1 Hotel Seattle in 2025. Set in the trendsetting South Lake Union neighborhood, the hotel is known for its ideal location— near downtown, the Climate Pledge Arena, and Amazon’s headquarters.

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Brand Management 130

EATER

JUNE 4, 2024

The 25 best cocktail recipes to make this summer, from the ultimate frozen Margarita to a Piña Colada made with amaro and other easy drinks.

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eHotelier

JUNE 4, 2024

PALAZZO DANIELE by CICILEU x MAISON FLÂNEUR - Palazzo Daniele, the eleven-room luxury hotel housed in a 163-year-old family palazzo in Salento, Puglia has recently partnered with CICILEU, an organization dedicated to empowering artisans by rediscovering handmade objects of the past; remixing, revitalizing, and recontextualizing them to thrive in today’s environment, and Maison Flâneur, a marketplace showcasing the best in authentic, globally sourced homeware.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

EATER

JUNE 4, 2024

Photo Illustration by Marcello Bevilacqua; see below for full credits Paris restaurants traditionally hew to a set of strict, sometimes unspoken rules, which can be hard for visitors to learn — unless they’ve got this simple guide to the ins and outs of dining etiquette From childhood, the French are raised to appreciate the art of dining, and the many rituals that accompany it — even public school lunches include a cheese course.

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Reservations Book Definition POS Systems 113

Lodging Magazine

JUNE 4, 2024

WEST PALM BEACH, Florida—Chatham Lodging Trust announced that the company has acquired the recently opened, 148-room Home2 Suites by Hilton Phoenix Downtown for $43.3 million or approximately $293,000 per room. The institutional quality, six-story hotel sits in downtown Phoenix and includes the Fuller Paint Company Building that houses the hotel’s public spaces, including a food and beverage outlet.

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Magazine 110

eHotelier

JUNE 4, 2024

Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced the renewal of its longstanding agreement with Singapore Airlines, one of the world’s premier airlines and a Star Alliance member. Through this agreement, Singapore Airlines will continue to leverage Schedule Manager and Slot Manager from Sabre’s Network Planning & Optimization suite of technology, reinforcing its commitment to operational efficiency, choice and reliability

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Scheduling 130

EATER

JUNE 4, 2024

At Parisian import Printemps, Saga Hospitality Group will run the food and beverage alongside the owner of Portland’s Kann restaurant

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eHotelier

JUNE 4, 2024

Marriott International, Inc. announces plans to convert three iconic luxury properties in the U.S. to brands within the Marriott Bonvoy portfolio. Located in some of the most sought-after destinations in the country, The Resort at Pelican Hill, Turtle Bay Resort, and a luxury Midtown hotel in New York City are all expected to join Marriott Bonvoy’s luxury brands this summer.

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Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

EATER

JUNE 4, 2024

Helen Rosner Brioche pastries for breakfast, a Michelin-starred tasting menu for lunch, an ambitious vegetable-forward dinner, and all the wine and oysters you can handle in between This gastronomic tour of Paris is not one of those bucket lists that demands you frantically check off boxes of “famous places” just to say you did. Instead, these are my suggestions (after nearly 40 years of living in the city) for how to spend a perfect day and night eating and drinking.

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Blog Reservations Marketing Book 108

eHotelier

JUNE 4, 2024

CapitaLand Ascott Trust (CLAS) has acquired the remaining 10% stake in Standard at Columbia, a freehold student accommodation property in South Carolina, United States of America (USA). The earnings before interest, taxes, depreciation and amortisation (EBITDA) yield on total development cost is expected to be approximately 7%. This is higher than the 6.2% EBITDA yield that was projected in 2021 on the basis that the property has achieved stable performance.

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Hotel Business

JUNE 4, 2024

Design trends come and go. What was trending in the first half of the year may not be in the second half. Hotel Business connected with Debbe Daley, interior designer and author of “Interior Motives: Designing a Career With Passion,” to get her take on the design trends for the back half of 2024. What are the color trends you see in design for the second half of the year?

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Book Marketing 105

eHotelier

JUNE 4, 2024

Embarking on a hotel renovation is a substantial investment. By sidestepping these five common mistakes, you’ll pave the way for a successful project that not only meets but exceeds expectations, delivering a substantial return on investment for hotel owners and investors.

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Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Lodging Magazine

JUNE 4, 2024

PLANO, Texas—Aimbridge Hospitality announced William Davenport as its new chief financial officer, effective July 8. Davenport will sit on the organization’s executive leadership team and report directly to Craig S. Smith, CEO. As chief financial officer, Davenport will oversee the financial management of the company and have direct responsibility for accounting, financial planning and analysis, compliance, tax, treasury, and procurement.

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eHotelier

JUNE 4, 2024

The Ritz-Carlton Bacara, Santa Barbara– the premier resort by the sea on the Gaviota Coast, welcomes Bradley Cance as General Manager. Cance’s career in luxury hospitality has spanned over three decades and includes General Manager roles at The Ritz-Carlton, Tiburon in Naples, St. Louis, Palm Beach, Pentagon City and Washington, D.C. Cance has celebrated success in every property he has managed, whether achieving five diamonds and five stars for his hotels or leading a $125 million renovation an

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Lodging Magazine

JUNE 4, 2024

Among the many topical sessions at the 46th Annual NYU International Hospitality Industry Investment Conference was “Return on Sustainability: What Is the Value of Integrating ESG Into Investment Strategies?” Panelists Anne Becker-Olins, global head of design & technical services luxury, Accor; Benedetta Cassinelli, CEO, Considerate Group; and Paul Stanley, director, Corporate & Investment Banking ESG Solutions, Wells Fargo, raised several useful considerations for owners looking to inve

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Magazine Events 105

eHotelier

JUNE 4, 2024

Dream Golf, a collection of golf resorts and new properties in development, today announced that longtime Bandon Dunes General Manager Don Crowe has been named Senior Vice President of Operations. In his new position, Crowe will support operations at Bandon Dunes and Sand Valley resorts and establish operations teams, policies, and processes at Rodeo Dunes, under construction in Colorado, and additional properties currently being evaluated or developed.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Lodging Magazine

JUNE 4, 2024

CHICAGO—Hyatt Hotels Corporation reported its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017. “Hyatt’s ability to lead the industry in net rooms growth for seven years is a result of our unique approach to development,” said Mark Hoplamazian, president and CEO, Hyatt. &

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Magazine 105

eHotelier

JUNE 4, 2024

How can you empower your staff, boost their take-home pay and enhance the guest service with mobile tech? In this fast-paced world of hospitality, hotels st.

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Guest Services 130

Revenue Hub

JUNE 4, 2024

Understanding local competitor pricing is a fundamental component of a successful hotel’s revenue strategy. However, the pivotal distinction between an average financial year and an exceptional one lies in the strategic application of this data. NB: This is an article from Ratemetrics , powered by Aggregate Intelligence , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It is imperative for hotel owners, managers, and revenue managers to transcend merely observin

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Pricing Article Marketing 104

Hospitality Net

JUNE 4, 2024

Just 30 minutes from Los Cabos International Airport (SJD) and 15 minutes from Cabo San Lucas private airport (CSL), the new Resort is envisioned as a modern expression of the traditional hacienda - vast historic estates of Mexico and beyond - and designed to feel as welcoming as a friend’s home. Architect Robert Glazier and designers Meyer Davis and EDG seamlessly blend traditional Mexican influences with the comforts of contemporary luxury to create a vibrant, Riviera-style village with 96 gue

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

EATER

JUNE 4, 2024

Outside Kissproof. | Kissproof The area in the 19th and 20th arrondissements has become the buzziest neighborhood in Paris, welcoming hot spots like Soces and Le Cheval d’Or, even as locals and transplants honor its multicultural past When friends and business partners Kevin Deulio and Marius de Ponfilly began their search for a restaurant space in Paris, the Belleville neighborhood, an area spanning Paris’s 19th and 20th arrondissements, ticked all the right boxes.

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Pricing Workshop Marketing 100

Hospitality Net

JUNE 4, 2024

NH Collection Colombo Hotel opened its doors on June 1st in the heart of the city, steps away from Liberty Arcade and the Indian Ocean, and within a 10-minute drive of the National Museum, Independence Square and Pettah Market. Sri Lanka’s main airport, Bandaranaike International Airport (CMB), is a 45-minute drive from the property. The five-star hotel boasts 219 rooms and suites, ranging from 33 to 254 sqm, and includes the city’s largest Presidential Suite.

Marketing 101

Marketing 101

Revenue Hub

JUNE 4, 2024

We are now well into the third quarter of 2024, and the business travel industry is poised for considerable growth. As I travel around the country and internationally, I have noticed an uptick in people traveling for business in most airports that I have frequented. NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date We all thought there would be a decline in business travel due to the introduction of several remote communication platforms that we adopted

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Hospitality Net

JUNE 4, 2024

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of nine hotels across Portugal, adding 976 rooms to the country’s growing and strong pipeline, as it continues to benefit from rapid growth. The signings cover three IHG brand collections including luxury and lifestyle, with the announcement of Kimpton Lisbon, Hotel Indigo Albufeira and Hotel Indigo Faro - and its Essentials Collection which comprises six signings across the Holiday Inn and Holiday Inn

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Scheduling