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During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.
Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.
Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.
Every industry has its jargon and its acronyms. For hotel technologists, this is the PMS, CRS, POS, IBE, CRM, BI, AI, ML, PCI, as well as financial KPIs to monitor like GOPPAR, GSS or CPOR. While useful as heuristics for discussing business challenges, over time such technical details can unknowingly narrow one’s focus to the point where it limits one’s appreciation for concurrent trends in other industries.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.
Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, will showcase an impressive array of new destinations, an innovative sustainability initiative, the much-anticipated September reopening of its iconic flagship Dusit Thani Bangkok hotel, and its first hotel in Saudi Arabia – Dusit Princess Al Majma'ah, Riyadh – at the Arabian Travel Market (ATM) 2024, held from 6 – 9 May at the Dubai World Trade Centre.
Sydney fine diner Icebergs Dining Room and Bar is gearing up to kick off its 2024 takeover bar series from this Sunday. The collaboration is now in its second year and will run until September, with some of the city’s top bar talents headlining the Bondi bar from 4pm each Sunday. “I’m super excited to be able to throw some pretty epic parties with all of our dear friends from Sydney bars,” says Bar Director Matty Opai. “Not only am I stoked to be able to give the regulars
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Sydney fine diner Icebergs Dining Room and Bar is gearing up to kick off its 2024 takeover bar series from this Sunday. The collaboration is now in its second year and will run until September, with some of the city’s top bar talents headlining the Bondi bar from 4pm each Sunday. “I’m super excited to be able to throw some pretty epic parties with all of our dear friends from Sydney bars,” says Bar Director Matty Opai. “Not only am I stoked to be able to give the regulars
Radisson Hotel Group, in partnership with Redevco, a real estate investment and asset management company, is proud to announce the arrival of its Radisson Collection brand in the heart of Paris. The hotel, scheduled to welcome guests as of early 2027, will be located just steps away from the renowned Louvre Museum and Le Marais, in the highly anticipated BPM (Beats Per Minute) development.
Prickly pear is also known the Opuntioid cacti or nopal and is part of a group of perennial plants that belong to the Cactaceae subfamily. There are more than 114 nopal species grown across Central Mexico, with the Opuntia ficus indica and Opuntia matudae the most farmed. There are around 3 million hectares dedicated to nopal production in Mexico, with the plants grown on commercial farms, private properties, and in the wild.
The Prince Kitano New York today announces the appointment of Peter Yeung as general manager. Following a multi-year renovation, The Prince Kitano New York officially reopened in December 2023 within the Seibu Prince Hotels & Resorts portfolio, marking the first property in the continental U.S. for Japanese hospitality company Seibu Prince Hotels Worldwide Inc.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Nobu Hotel Ibiza Bay has appointed José Manuel Molina as General Manager as the hotel opened its doors for 2024. Molina joins the helm from OKU Hotels where he spent a year prior as General Manager.
The playoff between transient and group business can sometimes feel like a never-ending battle, but what’s the best option for your hotel? Discover the benefits of both segments, two key considerations for your business, and advice from our team of experts. NB: This is an article from Duetto Subscribe to our weekly newsletter and stay up to date What is group and transient business?
World of Hyatt, Hyatt’s award-winning loyalty program, is teaming up with Peloton to become the first global hospitality loyalty program with plans to reward its loyalty members for doing more of what they love – earning World of Hyatt points when they use Peloton equipment at Hyatt properties in countries where Peloton currently operates. In the future, that will mean more opportunities to earn World of Hyatt points to apply towards future bookings, upgrades and experiences just by investing in
A well-defined RFP process allows hotels to effectively manage and respond to multiple bids, increasing the probability of securing business. Even if a bid isn’t won, it provides a great opportunity for hotels to showcase their facilities and services to industry professionals and implement marketing campaigns for future bids. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Proactively engaging in the RFP process allows
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Choice Hotels International, one of the world's largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company's strong competitive position and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. With over 6,600 registrants, including more than 1,100 exhibitors, the three-day conference is one of Choice's largest ever.
Hoteliers face the ongoing challenge of maximizing occupancy throughout the year. While peak seasons bring a surge in bookings, the shoulder seasons present unique opportunities for savvy hoteliers to extend the season and capture untapped revenue potential by convincing guests why visiting your destination in an off-peak time is just as enjoyable. NB: This is an article from Curacity Subscribe to our weekly newsletter and stay up to date Read on for destination marketing strategies to position
Independent hoteliers gathered in Toronto last month to attend “Accelerate 2024”, a user’s conference hosted by Maestro PMS, the preferred Web Browser based cloud and on-premises all-in-one PMS solution for hotels. Shattering past attendance records, hotel operators and technology sponsors said the event exceeded their expectations. Ideas were exchanged, alliances built, and NEW tools and mobile enhancements introduced to set everyone in attendance up for success today and into the future.
In today’s digital age, a user-centered hotel website plays a crucial role in attracting and converting potential guests into bookings. With travelers increasingly relying on the internet to research and book accommodations, having a website that prioritizes user experience and meets their needs is of utmost importance. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date A user-centered approach ensures that your website is intui
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Sabre Hospitality, a division of Sabre Corporation, a leading technology provider that powers the global travel industry, today announced a multi-year renewal with Wyndham Hotels & Resorts, following the hotel franchisor’s highly successful adoption of SynXis Property Hub, Sabre Hospitality’s property management system (PMS). With seamless integration to SynXis Central Reservation System as a single source of truth, SynXis Property Hub increases operational efficiency by reducing the time to
Choice Hotels International (NYSE: CHH), one of the world’s largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company’s strong competitive position and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. With over 6,600 registrants, including more than 1,100 exhibitors, the three-day conference is one of Choice’s largest ever.
The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.
Acclaimed Sydney bar Re will launch inside The Norfolk Hotel in Redfern on 14 May under the Public Hospitality banner. Founder Matt Whiley opened the bar back in 2021 in Eveleigh, with the zero-waste concept wrapping up its time in the location last February. The bartender announced he’d teamed up with Public shortly after Re’s closure, and says it’s a new chapter for the concept which will continue to focus on low-impact cocktail-making. “We’ve given Re a new home,
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Building upon its legacy of delivering deep, restorative sleep for guests, Westin Hotels & Resorts, part of Marriott Bonvoy’s portfolio of more than 30 extraordinary brands, is unveiling its next generation Heavenly® Bed. Developed in collaboration with leading sleep experts, Westin associates, and guests, the next generation Heavenly Bed fortifies the brand’s mission and 360-degree wellness approach, empowering discerning travelers to not only maintain but enhance their well-being while traveli
UK-born talent Max Crawford has been appointed as head chef at Margan Restaurant in the Hunter Valley’s Broke Fordwich region. Crawford joins the award-winning restaurant team after roles across the UK including at Petersham Nurseries cafe, and here in Australia at Tasmania’s Havilah Wines in Launceston. “I am looking forward to working my way through the seasons here, using the extensive range of organic produce grown on the property and sourced locally,” says Crawford.
If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrounding the blistering proliferation of artificial intelligence technology have begun to lose some of their impact.
Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Here’s the scenario: Imagine you run a lodging business and the news just dropped. Taylor Swift is coming to town! A surge of Swifties are impending. Your competitors are already upping their nightly rates. You’ve got roughly half an hour to decide what average daily rate ought to be for your soon-to-be-sold-out room inventory. Your average revenue management platform can make an algorithmic guess on what you ought to charge, based upon historical data plus whatever information other users on th
In the final article in this three-part series exploring luxury hotels and a sense of place, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how hoteliers can overcome the challenges in providing local and authentic meaning of sense of place.
On the evening of Thursday, 25th April, The Savoy Hotel, London, welcomed a gathering of young talents and leaders in the hotel, event, and travel industry. The first of many events in London hosted by the HSMAI Europe Rising Leader Council team aimed to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under.
Marriott International Inc. , for the first quarter ended March 31, reported comparable systemwide constant-dollar RevPAR increased 4.2% worldwide—1.5% in the U.S. & Canada and 11.1% in international markets—compared to the 2023 first quarter. “We were pleased with our results in the quarter, which included both excellent net rooms growth and cash generation,” said Anthony Capuano, president/CEO. “Worldwide RevPAR grew more than 4%, with gains in both occupancy and ADR.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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