eHotelier

MAY 23, 2024

Let's take a closer look at how this hotel programs for the leisure, hybrid and group segments across its four signature restaurants and six M&E spaces.

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Modern Restaurant Management

MAY 23, 2024

Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.

Maintenance 197

Maintenance Sanitation Presentation 197

MEWS

MAY 23, 2024

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis. In order for a hotel to be successful, all these moving parts must be closely coordinated, with optimal communication so that guests are ensured a top-notch experience.

Communication 130

Communication 130

Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

POS Systems 193

POS Systems Pricing 193

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

MAY 23, 2024

Three years after TFE’s homegrown A by Adina made its debut in Australia, TFE Hotels has announced the premium brand will head offshore with the opening of A by Adina Vienna Danube in Austria in 2025. The international announcement comes as TFE’s Joint Venture Partner, TOGA Group, marks another A by Adina milestone closer to home, with NSW Government approval now confirmed for construction to commence on the 204-key A by Adina Sydney Central, which is part of Australia’s biggest innovation distr

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eHotelier

MAY 23, 2024

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of Hotel Ardent, Dayton, OH, Lively Hotel, Oklahoma City, OK, and opened Tempo by Hilton Louisville Downtown NuLu (May 1, 2024) bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its f

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EATER

MAY 23, 2024

Double onion burger with cheese at Tucker’s. | Choate House One state, two days, four burger joints, and a whole lot of griddled onions As someone who grew up just a 15-minute drive across the border in Northeast Texas, I have done my fair share of s**t-talking about the state of Oklahoma: “The wind blows so hard in Texas because Oklahoma sucks,” and so on.

Pricing 122

Pricing 122

eHotelier

MAY 23, 2024

HBX Group, a leading TravelTech B2B ecosystem player, announced today that Chief Financial Officer Andrés García-Tenorio will leave his role and step away from the business over the next 12 months, following a planned succession process. The company has appointed Brendan Brennan, former CFO of ICON plc, as the new CFO, effective October 2024.

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Hotel Business

MAY 23, 2024

Lion Star Hospitality Inc. , Everest Place and Paramount have unveiled their partnership to develop the Nickelodeon Hotels & Resorts Orlando in Kissimmee, FL. Slated to open in 2026, this resort will be located in the 220-acre Everest Place development and operated by Lion Star, the exclusive U.S. licensee for Karisma Hotels & Resorts. The property’s more than 400 hotel rooms and condo units will include suites inspired by Nickelodeon characters, while guests will have the opportun

Business Development 111

Business Development Marketing 111

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

eHotelier

MAY 23, 2024

Today, hotel owner, operator, and developer, Hotel Equities (HE), announced Eric McCarthy-Zink has been promoted to Chief Financial Officer (CFO). Eric joined the company in 2021 through Hotel Equities' strategic partnership with The Hotel Group. Recognizing his talents early on, Eric was promoted to oversee hotel accounting for the enterprise. During his tenure, Eric's leadership and expertise have been vital to the financial health and strategic direction of the organization.

Accounting 130

Accounting 130

Hospitality Net

MAY 23, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management.

Guest Services 111

Guest Services Housekeeping Maintenance 111

eHotelier

MAY 23, 2024

Accor and Everyday Rewards today announced a new partnership, enabling members of Accor’s lifestyle loyalty programme, ALL - Accor Live Limitless, to transfer their points to the Everyday Rewards program.

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Revenue Hub

MAY 23, 2024

We follow upon our video from yesterday looking at whether Net Revenue is a challenge to embrace of just another pipedream for hoteliers. In today’s video we are joined again by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners As with our videos last week looking at Total Revenue Management , in this discussion we ask for his thoughts on Net Revenue and some of the points made by Karin, Amrita and Jens insights We ask what his opinion is on the adoption of net

Definition 109

Definition Accounting Communication Article 109

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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eHotelier

MAY 23, 2024

Visitors spent an additional £1.26 billion across Britain as a result of activity by national tourism agency VisitBritain/VisitEngland, latest figures show.

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Smart Brief Hospitality

MAY 23, 2024

How businesses can manage security for AI and the IoT What if your house wanted to kill you? It’s a pretty classic horror movie question, one that video games like System Shock and Portal and movies from “Demon Seed” to “2001: A Space Odyssey” have given a technological edge. When we give machines control of our environment, we make ourselves vulnerable, and what might an inhuman intelligence do with that?

Training 109

Training Accounting Information 109

eHotelier

MAY 23, 2024

At Zutapp.com, we're transforming the way hotels handle luggage with our cutting-edge NFC-based luggage storage technology.

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Revenue Hub

MAY 23, 2024

Defining your ideal hotel guest enables you to develop strategies, offers, and communications that specifically appeal to this demographic. Certain guest personas will gravitate towards your brand more than others, whether due to location or the hotel’s ambiance. NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date The goal is to attract the highest possible number of ideal guests.

Article 108

Article Reservations Communication Book 108

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Lodging Magazine

MAY 23, 2024

WASHINGTON, D.C.—AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4 percent increase over last year and comes close to matching 2005’s record of 44 million Memorial Day travelers. “We haven’t seen Memorial Day weekend travel numbers like these in almost 20 years,” said Paula Twidale, senior vice president of AAA Travel.

Magazine 105

Magazine 105

Revenue Hub

MAY 23, 2024

As competition in the hospitality industry intensifies, upselling becomes an increasingly important tactic for boosting revenue and maximizing profits. Furthermore, having the ability to properly use and analyze data is critical to the success of upselling campaigns. Senior leadership in hotels plays a crucial role in integrating data analytics into the business strategy to identify trends and opportunities for upselling.

Guest Satisfaction 107

Guest Satisfaction Article Book Training 107

Hospitality Net

MAY 23, 2024

Inversiones Laguardia S.A. de C.V. (Inverlag) is pleased to announce that HILSV, El Salvador’s first tokenized debt issuance, is now live. The issuance aims to raise USD 6.25 million to finance the construction of a Hampton by Hilton hotel at El Salvador International Airport.

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Revenue Hub

MAY 23, 2024

Improving customer service scores is critical for any hotel aiming to enhance guest satisfaction and maintain a competitive edge. Hotel operators can achieve this by focusing on three key areas: implementing staff collaboration software, recognizing staff for ideal behavior, and offering a guest texting service. NB: This is an article from GuestEQ Subscribe to our weekly newsletter and stay up to date Here’s how these strategies can significantly uplift customer service scores. 1.

Customer Service 106

Customer Service Guest Satisfaction Housekeeping Communication 106

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hospitality Net

MAY 23, 2024

LaPlaya Beach & Golf Resort, a Noble House Resort nestled along the pristine white sands and sparkling waters of the Gulf of Mexico, proudly announces the successful culmination of its comprehensive 18-month restoration journey. Meticulously undertaken, this endeavor marks the restoration of the award-winning resort to its former esteemed glory following significant damages incurred from Hurricane Ian in September of 2022.

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Lodging Magazine

MAY 23, 2024

CHICAGO—First Hospitality assumed management and operations of Hotel Ardent, Dayton, Ohio; Lively Hotel, Oklahoma City, Oklahoma; and opened Tempo by Hilton Louisville Downtown NuLu, bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its first international property, Carnivale Bahamas located on Parad

Magazine 103

Magazine 103

Hospitality Net

MAY 23, 2024

Newport Hospitality Group, a leading hospitality company, announces the promotion of two exceptional leaders, Brendan McCoy and Whitney Altizer, to key roles within the organization. Brendan McCoy has been appointed as Senior Vice President & Chief Operations Officer, while Whitney Altizer assumes the role of Senior Vice President & Chief Commercial Officer.

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7 Shifts

MAY 23, 2024

Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged.

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Scheduling