Tue.Dec 19, 2023

article thumbnail

Hospitality Insights webinar highlights part 1

MEWS

The end of the year is the perfect time to reflect on the recent changes we’ve seen in hospitality. So we gathered some of our industry’s bright sparks and asked them to reflect in our webinar series: Hospitality Insights: What’s in Store for ’24?

217
217
article thumbnail

Could revenue management solve hospitality’s labor shortage?

eHotelier

While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.

290
290
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Immersive hotel tech: enhancing guest experiences

MEWS

The future of hospitality belongs to hoteliers who embrace innovative immersive technology. Hotels that seamlessly intertwine technology to revolutionize the guest journey will find ways to stand apart from their competitors.

130
130
article thumbnail

IHG Hotels & Resorts Survey finds many Holiday Travelers are Seeking a Vacation, Post-Vacation

eHotelier

With the holiday season in full swing, the joy of reuniting with loved ones brings a lot of excitement and anticipation, but according to a new holiday travel survey by IHG Hotels & Resorts, it might also come with an unexpected need for additional rest.

246
246
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Mews Hospitality Insights webinar highlights, part 2

MEWS

Welcome to part two of Mews Hospitality Insights. We hope you enjoyed part one , where the star-studded cast f rom Microsoft, Lamington Group, Generator / Freehand and NHL tried to answe r the question on every hotelier ’s mind: What’s in Store for ’24? If you haven’t had the chance to catch up, we got you – just hit the button below.

130
130

More Trending

article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part One

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. As the pioneer of the double drive-thru, as we see competitors begin to adopt our double-lane model, we view it as a testament to our proven concept and continued success.

article thumbnail

The Many Causes and Effects of Keith Lee

EATER

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, you’re on Eater.) But over the past year, Keith Lee has emerged as the voice millions of people turn to for their restaurant recommendations.

article thumbnail

Extended Stay America Premier Suites adds property in Sparks, Nevada

eHotelier

Extended Stay America announced today the opening of the 40th Extended Stay America Premier Suites located in the city of Sparks, east of Reno, Nevada. Sandpiper Hospitality developed and will manage the property.

130
130
article thumbnail

Merry Shrimpmas: ’70s-Style Shrimp Trees Are Back

EATER

Photoillustration: Lille Allen/Eater; shrimp tree: Kaitlin Bray/Eater The kitschy 1970s shrimp tree has made its grand return to the holiday party table The bar is admittedly low, but the shrimp tree — that Christmas tree-shaped assemblage of cooked shrimp, edible greenery, toothpicks, and styrofoam — is maybe the holiest of the unholy creations of 1970s American dining, an era when fish mousses in the shapes of fish , salads with hot dog crowns , and all sorts of aspics reigned supreme.

Events 121
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Benjamin Cann appointed General Manager at Coachman Hotel in South Lake Tahoe

eHotelier

Coachman Hotel has named Benjamin Cann as its new general manager amid a multi-million-dollar expansion and reimagination project slated for completion in 2024. In his new role, Cann will help guide the reimagined hotel, which first opened in the 1960s, into its new chapter as a hip, modern boutique property focused on providing guests with an elevated leisure experience as well as attracting corporate clientele in search of unique accommodations for serene, outdoor recreation-centric company re

130
130
article thumbnail

Buying and Selling: Restaurants Rebound to Pre-Pandemic Market, But Interest Rates Remain a Challenge

Modern Restaurant Management

The restaurant industry has been put through a meat grinder the last three years with pandemic lockdowns in 2020 and inflation and labor issues dominating most of 2021 and 2022. This year was the first year that restaurant owners had a chance to breathe and get their business back to baseline after spending the last two years recovering from pandemic losses.

Marketing 100
article thumbnail

Marriott International ranked top in “Best Workplace in Greater China” Award

eHotelier

Marriott International has recently been ranked top one Best Workplaces in Greater China™ 2023 by Great Place to Work®, recognizing the company’s “Putting People First” corporate culture and core values.

130
130
article thumbnail

2024 Meetings and Events Business Looks Robust

Lodging Magazine

Event planners believe 2024 is looking up for hospitality, though they aren’t reporting increasing rates of optimism as much as they were a few months ago. They’re also planning just as many events, if not more, than they have been throughout 2023, spreading their business out across much of the country, and seeing more positive interactions with hotel staff despite the lack of reduction in costs, according to the most recent Planner PULSE Survey.

Events 115
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Electrolux Professional Group adds Logan McCoy as Corporate Chef

eHotelier

Electrolux Professional Group, a global foodservice equipment manufacturer, announced that Logan McCoy has joined the Americas marketing team as Corporate Chef, East.

Marketing 130
article thumbnail

2024's Top 3 restaurant trends: Better back-office tech, smarter operations, more staff support

Fast Casual

Tony Smith, CEO and co-founder of Restaurant365, reveals that the majority of respondents from a 5,500- location study are planning digital, operational and physical investments.

111
111
article thumbnail

Sameer Nair joins Peachtree Group

Hotel Business

Peachtree Group , a diversified commercial real estate investment firm, has appointed Sameer Nair as SVP, equity asset management. In this role, he will oversee and implement asset oversight to Peachtree’s real estate portfolio and preferred equity investments. “Over the past decade, Sameer has been instrumental in the growth of some of the most respected companies in the hospitality industry,” said Brian Waldman, CIO, Peachtree Group.

Marketing 108
article thumbnail

Is DrinkTok OK?

EATER

Espresso Martinis garnished with cheese. Aperol Spritzes served over sherbet. So many pickles. It’s been a wild year for drinking on the internet’s most unhinged platform.

108
108
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

CHAP Hospitality Management increases ADR for all hotel clients using SiteMinder’s platform

SiteMinder

CHAP Hospitality Management Company Limited provides professional hotel management services, with more than 20 years of experience helping small to medium hotel operators manage both sales and service. Currently, the company manages The Oceanic Sportel in Phuket, ViengTara VangVieng Resort, and SENGLAO BOUTIQUE HOTEL in Laos. We talked with Mr. Ton – Apichet Ongsri, Founder and General Manager of CHAP Hospitality Management Company Limited and CHAP Hotels Co., Ltd., including acting as Gen

article thumbnail

How Vitality Bowls Saved Thousands in Just 8 Weeks with 7shifts

7 Shifts

Tara Gilad started Vitality Bowls to solve a problem. Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. Undisclosed ingredients and cross-contamination made it a risk. “We started Vitality Bowls because our daughter was born with severe food allergies, and we quickly realized that we couldn't just eat at any restaurant and restaurants weren't following any allergy safety.

article thumbnail

Customer service management with a people-first hospitality touch

EHL Insights

Are your customers receiving excellent service? How can you be sure? These questions are a good place to start when examining one of the most influential aspects of business success: customer service management.

article thumbnail

Today’s news in brief – 19/12/23

Hotel Owner

In Birmingham, The Grand Hotel has partnered with Michelin-starred restaurant Opheem to offer the Gourmet Getaway package. Priced from £299, the two-night package includes a stay at The Grand with breakfast, a Michelin-starred dinner experience at Opheem led by acclaimed chef Aktar Islam, and the hotel’s luxurious afternoon tea. The collaboration aims to showcase Birmingham’s growing reputation as a culinary destination and provide a world-class experience for guests.

Pricing 98
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

IHG Opens First Garner-Branded Hotel

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today celebrates the opening of the first Garner hotel less than three months after the midscale conversion brand’s launch. Located in the Seattle suburb of Auburn, Wash., Garner Auburn - Seattle’s accelerated conversion and reopening signifies owners’ recognition of the brand’s strength, revenue potential and offer for travelers in the midscale space.

96
article thumbnail

Mar Hall acquired by Dubai private equity firm

Hotel Owner

Mar Hall Hotel, Golf and Spa Resort has been acquired by Dubai-based Dutco Group, supported by investment and asset management firm, Align Partners. A £15m investment package has been committed to expand and upgrade the property, and the new owners want to have the hotel rival Gleneagles. Early design plans centre on sympathetic restoration, capturing the essence of Mar Hall’s rich Scottish heritage, while adding a modern twist.

98
article thumbnail

Hard Rock and the Tejon Indian Tribe Celebrate the Groundbreaking of Hard Rock Hotel & Casino Tejon

Hospitality Net

Hard Rock International and the Tejon Indian Tribe celebrated the groundbreaking of the long-awaited hotel and casino located at Hwy. 166 and Sabodan Road West of the community of Mettler, California on Tejon Tribal land. The celebration featured a commemorative shovel groundbreaking with Hard Rock representatives, Tejon Indian Tribe leadership and general membership plus statewide and local community leaders.

96
article thumbnail

Leisureplex Hotel Group acquires Waverley Castle Hotel

Hotel Owner

Leisureplex Hotel Group has announced the acquisition of the Waverley Castle Hotel from the Coast and Country Hotel Collection in Melrose, Scotland, for an undisclosed amount. The hotel is the 23rd property to join the Leisureplex Collection. Set in five acres of parkland one mile from the centre of Melrose, the Waverley Castle Hotel will offer the group “the perfect base” for guests to explore the Scottish Borders and surrounding areas.

article thumbnail

Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.