Wed.Aug 07, 2024

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Overtourism: How to avoid it for better travel experiences

eHotelier

Savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.

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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

Marketing 167
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Redefining Luxury Hospitality: The evolution of self-service in the digital era

eHotelier

In the ever-evolving landscape of the hospitality industry, the concept of luxury has transcended opulence and exclusivity to encompass convenience, personalization, and seamless experiences.

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Video Marketing for Hotels | Tips and Examples

MEWS

¿Qué es el video marketing para hoteles? El video marketing para un hotel es una estrategia de comunicación y promoción que utiliza contenido audiovisual para atraer, informar y convencer a potenciales clientes.

Marketing 130
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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Nonius Mobile: So easy to find your reservation and start the Journey!

eHotelier

Simplifying Guest Experience with Enhanced Reservation Search Options and Frictionless Onboarding on Web or Native App.

More Trending

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IHG Hotels & Resorts announces the opening of the InterContinental San Antonio Riverwalk

eHotelier

Today, InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk.

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Single O launches coffee bar in Shibuya, Tokyo

Hospitality Magazine

Sydney-based coffee roastery Single O has continued to expand in Japan, opening the doors to a new takeaway-only coffee bar in Shibuya today. It’s been a jam-packed few months for the coffee experts, which has seen the launch of a new café in Brisbane’s Newstead as well as the Ryogoku Roastworks in Japan. “We’re excited to open our first Single O location in West Tokyo, and push the envelope with our most compact store yet,” says CEO Mike Brabant. “Our new coffee ba

Magazine 130
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Cora Cora Maldives celebrates triple triumph at the Haute Grandeur Global Hotel Awards 2024

eHotelier

Cora Cora Maldives is thrilled to announce its exceptional success at the prestigious Haute Grandeur Global Hotel Awards 2024, securing top honours in three competitive categories.

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Swillhouse announces Swillfest at Le Foote

Hospitality Magazine

Part wine fair and part “full cultural freakout” Swillfest is taking over Le Foote in The Rocks on 21 September. The one-of-a-kind event is brought to you by Sydney-based hospitality group Swillhouse, with the first 200 tickets now on sale. Tickets are priced at $69 a pop , which grants guests access to some of the world’s best and rarest wines as well as the producers themselves.

Events 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Docent’s Collection announces brand expansion with new luxury units in The heart of Portland, Maine

eHotelier

The Docent’s Collection, a curated collection of private, luxury lofts designed for short-term and long-term stays in Portland, Maine, today announced the extension of its brand with the addition of new luxury units.

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Table Manners restaurant + bar opens in Bronte

Hospitality Magazine

Alex Cameron’s first solo venue is now open in Sydney’s Bronte after the general manager called time on Andrew Becher’s Franca, Armorica, and Parlar. Cameron says Table Manners has been a “labour of love”, but was well worth all the late nights as he welcomes guests to the European-leaning concept which is split into two distinct spaces; a dining room and bar.

Catering 130
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The revolution in revenue management: from RevPAR to RevPAM

MEWS

The rise of RevPAM The podcast covered plenty of fertile ground, and we didn’t want any non-German speakers to miss out. So here are the top six takeaways from their insightful conversation, handily translated into English.

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Billy Yoder appointed General Manager at Vernick Fish, at the Four Seasons Hotel Philadelphia

eHotelier

In his role, Billy will oversee all operational aspects of Vernick Fish, including the restaurant's service expansion to seven nights a week beginning July 21, 2024.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Calculate Food Costs For Your Restaurant

7 Shifts

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

Pricing 145
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IHG Hotel in the Wild returned to wilderness presented by Audi for a second year

eHotelier

The renowned IHG Hotel in the Wild once again returned to Wilderness presented by Audi last weekend. Following last year’s debut, the pop-up hangout was the.

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How the Most Powerful Environmental Groups Help Greenwash Big Meat’s Climate Impact

EATER

Factory farming is terrible for the environment. Environmentalists are sharply divided over what to do about it.

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Robyn Bautovich named General Manager at Southern Ocean Lodge in Kingscote

eHotelier

Baillie Lodges award-winning flagship property Southern Ocean Lodge has named esteemed tourism industry leader Robyn Bautovich as General Manager.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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New York Pizza Is an Evolution in Four Acts

EATER

Oven evolution, waves of Italian immigrants, and the city’s hustle culture has all led to the diversification of New York City pizza.

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Hilton reports 15% pipeline growth for Q2

Hotel Business

Hilton Worldwide Holdings Inc. has reported its second quarter 2024 results, including 15% growth in its room pipeline. Highlights include: Diluted EPS was $1.67 for the second quarter, and diluted EPS, adjusted for special items, was $1.91 Net income was $422 million for the second quarter Adjusted EBITDA was $917 million for the second quarter System-wide comparable RevPAR increased 3.5%, on a currency neutral basis, for the second quarter compared to the same period in 2023 Approved 62,700 ne

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The Best Tofu Recipes According to Eater Staff

EATER

Shutterstock Up your tofu game with recipes from Hetty McKinnon, Maanghi, Andrea Nguyen, and more Tofu is a shapeshifter. These pressed soy curds can be firm and crumbly, easily taking on the identity of ground meat or scrambled eggs, or silky like custard. Tofu can be whipped into a high-protein chocolate mousse or fried into crispy cubes reminiscent of popcorn chicken.

Marketing 122
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Peachtree promotes Vickie Callahan to management division president

Hotel Business

Peachtree Group has promoted Vickie Callahan to president of the firm’s hospitality management division. In her new role, she will oversee the company’s portfolio of owned and third-party managed hotels, totaling 88 hotels across 27 brands and 11,173 rooms in 23 states and Washington, DC. “Since joining us in 2020 as SVP, revenue generation, Vickie has been an invaluable member of our team,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Vickie has su

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Try a Triage Approach to Customer Complaint

Hospitality Net

Recently, I had the privilege of being a keynote speaker on customer experience at a company’s quarterly event. Following the speech, the CEO shared an insight into their approach to customer service and CX, comparing it to a medical emergency room. Our response to handling customer complaints and issues is akin to triage, he said. We effectively diagnose the problems, yet find ourselves treating similar cases repeatedly as if sending them to an emergency room that never addresses the underlying

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McDonald’s Is Finally Bringing Back (Plastic) Collectible Cups

EATER

McDonald’s A plastic cup depicting Hello Kitty camping with friends will solve all my problems My favorite memory of McDonald’s was walking to my local franchise with my grandma after school, snacking on a shared Filet-O-Fish (my grandma was an Asian immigrant, after all ) while sitting in chairs shaped like Grimace and McNugget buddies. This was the ’90s, an era of unabashed PlayPlace use, Beanie Babies obsessions, and kitschy Happy Meal toys.

Marketing 119
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2024 Guide to Franchising

Lodging Magazine

With the brand landscape quickly evolving and offering more choices for hotel owners, LODGING‘s annual Guide to Franchising serves as a resource to help hoteliers understand the market with important information about brands in the hotel industry. This online guide provides data on each brand within a company’s portfolio, covering chain scales, franchise fees, and the number of properties in their network.

Magazine 105
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102-Key Radisson Hotel Reims Opens in France

Hospitality Net

Radisson Hotel Group is delighted to announce its debut in the heart of the Champagne region with the opening of Radisson Hotel Reims. This contemporary hotel bolsters the upscale Radisson brand in France, marking its second location in the country. Situated just steps away from the vibrant Halles du Boulingrin and directly opposite the Reims Arena, Radisson Hotel Reims is poised to become a premier destination for travelers seeking a harmonious and enriching travel experience.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali