Mon.Nov 06, 2023

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Evolving hospitality: meeting guest expectations in a transforming world

eHotelier

Meeting guest expectations when they’re always changing isn’t an easy task. Here's a blueprint of the best practices for creating personalized guest experiences that cater to their unique needs and preferences.

Catering 290
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Ben O’Donoghue fronts Brisbane steakhouse

Hospitality Magazine

Surfing the Menu chef Ben O’Donoghue is returning to the kitchen with a new gig. The culinary talented has been announced as the executive chef of Brisbane restaurant Establishment 203, which will open in late November. Guests can expect a menu based on an Italian steakhouse concept, with plenty of pastas inspired by the chef’s time at the River Cafe in London and locally sourced proteins including beef from a generational cattle farming family.

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Global Business Travel Industry sees rebound in 2023 with shifting challenges and opportunities for 2024

eHotelier

Latest GBTA Business Travel Outlook Poll reveals positive recovery sentiment, emerging forecasts, industry priorities and potential barriers for the year ahead.

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Karen Martini to lead reopening of Johnny’s Green Room

Hospitality Magazine

The much-loved Carlton venue is set to reopen this December after closing in July for renovations and a overhaul of the culinary offering. Owners Jamie Valmorbida and Luca Sbardella have appointed chef and author Karen Martini as culinary director for the Johnny’s Green Room’s new chapter which is set to be inspired by European summers. “We’ve designed the food offering so that it really speaks to Italian tradition with a modern twist,” says Martini. “Expect a seaso

Magazine 245
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Three Holiday Workforce Trends Restaurant Managers Need to Know 

Modern Restaurant Management

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

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Public and Love Tilly Group part ways

Hospitality Magazine

Sydney hospitality groups Public and Love Tilly have confirmed they have ended their partnership. The two forces teamed up to launch Fabbrica inside The Exchange Hotel in Redfern, Bar La Salut in The Norfolk in Redfern, and were gearing up to open another Fabbrica location inside the soon-to-reopen The Federal pub in Annandale. However, the plans have now been scrapped, with news of the split.

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Resolute Road Hospitality announces addition of two Oregon Hotels to managed portfolio

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today the addition of two hotels to its third-party managed portfolio. The properties, both located in Oregon, are owned by Evergreen Hospitality Development Group, a hospitality development and investment firm led by Alkesh Patel.

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Red Gum BBQ opens second location in Victoria’s Seaford

Hospitality Magazine

The new outpost Red Gum BBQ at Home has opened in Victoria’s Seaford about an hour from the Melbourne CBD. Red Gum BBQ at Home follows the brand’s first American-style restaurant located in Victoria’s Mornington Peninsula. The new Seaford location is a takeaway-only venue, allowing guests to create their own Red Gum BBQ feasts at home.

Magazine 130
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Margaritaville Hotel San Diego appoints Mike Minor as Executive Chef

eHotelier

Margaritaville Hotel San Diego Gaslamp Quarter is pleased to announce the appointment of Mike Minor as the new Executive Chef. With an exceptional culinary background and a lifelong passion for creating unique dishes, Minor brings a wealth of experience to Margaritaville Hotel San Diego Gaslamp Quarter. In his role as Executive Chef, Minor will manage and oversee all food and beverage operations at the hotel including LandShark Bar & Grill, 5 o’Clock Somewhere Bar, the Margaritaville Coffee

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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5 minutes with Melbourne chef Sushil Aryal

Hospitality Magazine

My childhood in Nepal was full of celebration and education on food — it was inspiring to say the least. Nepal is renowned for its culture and food and there is something to celebrate almost every week. My mum was the family chef, so I’d always be near the kitchen pretending to help, but mostly just eating her delicious food. I moved to Australia when I was 18 to study engineering but found myself at Brown Sugar in Bondi.

Training 130
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UNWTO Global Conference on wine tourism in La Rioja, Spain: Forging the future of sustainable wine tourism

eHotelier

With a strong focus on the future of wine tourism, the 7th UNWTO Global Conference on Wine Tourism will be held in La Rioja, Spain (22-24 November 2023), one of the world’s leading wine regions. This event will gather diverse industry players around data, governance, innovation, sustainability, and skills.

Events 130
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New FLSA Exempt Salary Proposal: How it Could Impact Hospitality Companies

Horizon Hospitality

Recently, the Department of Labor proposed updated rules for salary overtime exemptions, potentially making 3.6 million more workers eligible for overtime. While there will undoubtedly be pushback and negotiations regarding the new overtime rule, here are the essential points of the current proposal: The Minimum salary-level threshold for overtime-exempt employees would rise to $55,068.

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Nonius selected as preferred technology provider by Grupo Brisas

eHotelier

Grupo Brisas, a hotel group in Mexico, has selected Nonius, in partnership with Telmex, as the preferred technology provider. Our Nonius App and Cast solutions have been installed in their nearly 3,000 guestrooms.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How Web3 and the Metaverse Support Hotel Wellness

Larry Mogelonsky

With the grand unveiling of the Apple Vision Pro, as well as the previous PSVR2 and Meta Quest 3 news, it’s time once again to look at what’s possible (and what’s practical) for the next-generation internet. While an article could solely focus on the metaverse applications – that is, the use of AR, VR and MR interoperable digital spaces – to enhance wellness, we rope in web3 and blockchain technologies here because there’s many interesting overlaps.

Training 100
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Duetto launches Advance, delivering real-time rate optimization and first-to-market data integrations

eHotelier

The new revenue optimization product suite enables hotels to dynamically optimize room rates in real time, improving RevPAR.

Marketing 162
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Julia Child, the Natural Gas Industry’s Most Famous Influencer

EATER

Documents reveal the untold story of how the natural gas industry infiltrated American’s kitchens through the beloved chef.

Document 145
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Wouter Geerts joins Mews as new Director of Market Research & Intelligence

eHotelier

Mews has announced that Wouter Geerts has joined its team in the role of Director of Market Research and intelligence.

Marketing 130
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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A Safer Bet: The Advantages of Advanced Access Control

Lodging Magazine

While staff need to be trained on emergency procedures in case there is an on-property assault or theft, preventing these incidents with strategic access control is the first line of defense. Fortunately, technology in this area continues to develop, even when it comes to the most basic access-control device, the lock. “When equipped with an access management system enabled with online door locks, staff can receive a real-time alert to suspicious activity such as a […] The post A Safer Bet

Training 113
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easyJet holidays partners with SiteMinder to make listed hotels bookable until the last minute

SiteMinder

London, UK – easyJet holidays, the UK’s fastest-growing tour operator, has partnered with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, to provide its 5000 listed hotels the ability to become bookable until the last minute. The partnership sees easyJet holidays integrated into SiteMinder’s platform, so listed hotels can offer dynamic room rates to travellers and make their full inventory bookable.

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Tru by Hilton Surpasses 250 Open Hotels and Announces First New York City Property

Lodging Magazine

MCLEAN, Virginia—This October, Tru by Hilton welcomed new hotels in North Carolina, South Carolina, Texas, and Virginia. Together, the five new Tru by Hilton locations in the United States have pushed the brand past a milestone of 250 open hotels. Since its debut in 2016, Tru by Hilton continues to attract domestic and international owners and developers, with nearly 275 hotels in the pipeline, including Tru by Hilton Brooklyn, the brand’s first New York City […] The post Tru by Hilton Sur

Magazine 110
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Is Conversational AI a Good Fit for Guest Communications?

Revfine

The power of Artificial Intelligence (AI) has been making waves in the hospitality industry. Considering rapid developments in AI-based hotel tech solutions, rising expectations of tech-savvy travelers, and challenges the industry faces, let’s explore the fit of conversational AI in guest communications, as well as its role and benefits. Beyond the Hype: Sophistication of Conversational The post Is Conversational AI a Good Fit for Guest Communications?

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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I’m Tired of Brands Trying to Hyper-Caffeinate Me

EATER

Panera Bread’s “Charged Lemonades” contain nearly the daily amount of caffeine that is designated safe for adults. | Justin Sullivan/Getty After Panera’s Charged Lemonade was blamed for a teen’s death, it’s past time companies were much more transparent about how much caffeine is in what we drink This post originally appeared in the November 5, 2023 edition of Eater Today, a place for the freshest news from the food world every day.

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Skyscanner’s Travel Trends 2024

Hospitality Net

Welcome to Skyscanner’s Travel Trends 2024 report, our lowdown on the latest trends shaping industry and traveler behavior. It blends our own proprietary search and booking data with our annual consumer behavior study to reveal how and where people will travel in the coming year. Searching over 80 billion prices every day, connecting millions of travelers across 52 countries and 32 languages, Skyscanner is perfectly placed to shine a light on the biggest travel trends for 2024.

Pricing 104
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Cedar Court Bradford reopens following £1m refurb

Hotel Owner

Cedar Court Hotel Bradford has reopened its doors to guests following an extensive £1m refurbishment including a full overhaul of its conference and hotel facilities inspired by the city’s industrial heritage and prioritising the sustainability of the hotel. The hotel is part of Yorkshire’s largest independent hotel group, Cedar Court Hotels, which turns over £18m annually and attracts 500,000 visitors to its four hotels across Yorkshire.

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St. Regis Hotels & Resorts marking its debut in Morocco

Hospitality Net

St. Regis Hotels & Resorts, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, today announced the highly anticipated opening of The St. Regis La Bahia Blanca Resort, Tamuda Bay, marking the debut of the St. Regis brand in Morocco. Developed by Eagle Hills, a private investment and real estate development company based in Abu Dhabi, and designed by the internationally established design firm Smallwood, the resort offers a sanctuary to indulge in Tamuda Bay, on the Mediterranean

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.