Wed.Jun 05, 2024

article thumbnail

Inspirational leaders: who they are and how can you become one?

eHotelier

Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.

278
278
article thumbnail

Fair Work penalises 85 Degrees cafe franchisor $1.44 million

Hospitality Magazine

The Fair Work Ombudsman has penalised 85 Degrees Coffee Australia Pty Ltd (‘85 Degrees’) which operated a number of 85 Degrees-branded outposts in NSW and the ACT and was also the head franchisor of several franchisee-operated outlets. The Fair Work Ombudsman penalised the franchisor $1.44 million for underpaying staff and what they have described as a “systematic failure to ensure compliance within its franchise network.” It’s the third-highest penalty ever secured by Fair Wor

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hilton set to double lifestyle portfolio to 700 hotels within next four years

eHotelier

With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton is set to double its presence in the fast-growing lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth.

246
246
article thumbnail

Net-Positive Dining at The Green Orchid

Modern Restaurant Management

The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.

article thumbnail

From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

article thumbnail

IHG Hotels & Resorts adds almost 1,000 rooms to Portuguese pipeline

eHotelier

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of nine hotels across Portugal, adding 976 rooms to the country’s growing and strong pipeline, as it continues to benefit from rapid growth. The signings cover two IHG brand collections including luxury and lifestyle, with the announcement of Kimpton Lisbon, Hotel Indigo Albufeira and Hotel Indigo Faro - and its Essentials Collection which comprises six signings across the Holiday Inn and Holiday In

130
130

More Trending

article thumbnail

Aurelie Chiaffi appointed Spa Director at The Westin Bora Bora Resort & Spa

eHotelier

The Westin Bora Bora Resort & Spa, a premier resort opening this Summer 2024 in Bora Bora, today announced the appointment of Aurélie Chiaffi as Spa Director, overseeing both The Westin Bora Bora Resort & Spa and The St. Regis Bora Bora Resort. With over a decade of experience in hotel spas across French Polynesia, Aurélie Chiaffi brings a wealth of expertise and passion to her new role and will curate an array of treatments inspired by local Polynesian wellness traditions and modalities

130
130
article thumbnail

The Studd Siblings’ High Cheese arrives at The Westin Melbourne

Hospitality Magazine

High Cheese is returning to The Westin Melbourne later this month, with The Studd Siblings curating the luxe experience. Ellie and Sam Studd have worked alongside Chef Apoorva Kunte to put together a three-tiered experience filled with cheeses from across the globe “with a few surprise dishes I know people will love”, says Kunte. The first course is dedicated to cloth-aged cheddar and apple scones teamed with whipped organic butter and quince nectar made by Singing Magpie.

Pricing 100
article thumbnail

Wayne Androliakos appointed new CEO of Hotel Co 51

eHotelier

Hotel Co 51 is promoting experienced hospitality professional Wayne Androliakos as its new Chief Executive Officer (CEO). Wayne Androliakos took over the CEO reins on 1 June, succeeding Tobias Linder who stays within the Vastint Group as the new Head of Asset Management for Vastint Holding B.V.

130
130
article thumbnail

5 secrets from top QSRs to increase Gen Z retention

Fast Casual

You’ve heard it a million times: Gen Z is different. How can you improve engagement and retention among Gen Z employees? We took key learnings from studying top brands like Chick-fil-A, Culver's and others about how to hire and retain top employees.

110
110
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Strawberry completes rollout of Mews across portfolio of 230 hotels

eHotelier

Mews, the industry-leading hospitality cloud, has completed its successful rollout of its Property Management System (PMS) across the entire Strawberry hotel portfolio. Today, 9,000 hotel employees across almost 230 of the group’s hotels are now all using Mews, enabling ease-of-use and consistency across Strawberry’s staff.

article thumbnail

Expanded loan limits for hoteliers who go green

Hotel Business

By Kurt Chambliss In the ever-evolving hospitality industry, innovation and financial security is crucial for success. However, many hoteliers find themselves constrained by conventional financing options. Fortunately, there is a game changing solution: the Small Business Administration’s (SBA) 504 Loan Program. With the program, hoteliers can construct, purchase or refinance hotel facilities with only 15% down payment and a below-market rate, fixed for 25 years.

Marketing 110
article thumbnail

AIDA President Felix Eichhorn in Namibia 60th school funded through AIDA Cruise & Help

eHotelier

AIDA Cruise & Help aims to improve educational opportunities in the world's poorest regions. Five years ago, AIDA Cruises opened the first school in Cebu City, Philippines. It was funded entirely by donations from AIDA Cruise & Help. Since then, numerous other schools in twelve countries have been added.

130
130
article thumbnail

How Biscuit Belly added breakfast catering to its operations

Fast Casual

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and why it has been a boon to operations.

Catering 105
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Dakota Hotels Enhances Guest Experience with Nonius Technology

eHotelier

We are thrilled to announce the partnership between Dakota Hotels and Nonius, aimed at transforming the digital experience for guests across all five luxurious Dakota Hotels locations in the UK.

100
100
article thumbnail

Unlocking Excellence: Urgent Need for Unified Hotel Commercial Strategy

Revenue Hub

Picture this: A bustling hotel lobby filled with guests, but behind the scenes, the Sales, Marketing, and Revenue Management teams work in isolated silos. The result? Misaligned goals, duplicated efforts, and missed revenue opportunities. This disjointed approach hampers the hotel’s full potential. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Today, however, there’s a shift towards a unified commercial strategy that promis

article thumbnail

Accor & Amadeus announce a new collaboration

Hospitality Net

Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally. Amadeus’ cloud-based technology will help Accor, a world-leading hospitality group, in boosting revenues, maximizing distribution strategies, and building deeper and more personalized connections with guests.

article thumbnail

How Biscuit Belly added breakfast catering to its operations

Fast Casual

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and why it has been a boon to operations.

article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Sofitel New York Reopens after Comprehensive Renovation

Hospitality Net

Sofitel New York, an emblem of contemporary French elegance in the heart of Manhattan, is thrilled to announce a comprehensive refurbishment project. This initiative, coinciding with the 60th anniversary of Sofitel this year, marks a significant milestone for the brand, reflecting its commitment to dynamic and refined luxury under the visionary leadership of CEO Maud Bailly.

98
article thumbnail

Khushbu Shah’s ‘Amrikan’ Celebrates the Art of Adaptation

EATER

In her new cookbook, Shah shines a spotlight on the Indian American diaspora’s culinary ingenuity and creativity There’s a famous story in my family of how my Didu scammed customs. It was sometime in the 1960s, and she had just returned from a visit to India with a suitcase full of spices she couldn’t find anywhere near her home in Newark. The security agents opened her bag and questioned her, and she spun a story of how she was a part of a very specific, mystical religion, and what was in the s

Book 83
article thumbnail

International Hotel Bookings in Germany Jump to 40% Ahead of UEFA Euro 2024: SiteMinder

Hospitality Net

Forty percent of June and July hotel stays will be from international guests, as football fans flock to Germany for UEFA Euro 2024. This is according to SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. Comparing data for both months with the same period in 2023, SiteMinder also reveals that the total volume of bookings in the country has increased by 29%.

Book 98
article thumbnail

Khushbu Shah’s ‘Amrikan’ Celebrates the Art of Adaptation

EATER

In her new cookbook, Shah shines a spotlight on the Indian American diaspora’s culinary ingenuity and creativity There’s a famous story in my family of how my Didu scammed customs. It was sometime in the 1960s, and she had just returned from a visit to India with a suitcase full of spices she couldn’t find anywhere near her home in Newark. The security agents opened her bag and questioned her, and she spun a story of how she was a part of a very specific, mystical religion, and what was in the s

Book 78
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

You’re capable of achieving more than you think: Going further with a direct booking strategy

Hospitality Net

In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Kathleen Cullen, Executive Vice President at PTG Consulting, explore the ways that hoteliers are leaving money on the table and why change starts and ends with a direct booking strategy. Cullen urges hoteliers to seek profitable business opportunities instead of chasing volume — with direct connections with guests paying off in the long run.

Book 98
article thumbnail

Whitestone Capital acquires Le Méridien Atlanta Perimeter

Hotel Business

Whitestone Capital , a division of Whitestone Companies, purchased the 275-room Le Méridien Atlanta Perimeter from Starwood Capital. This purchase marks Whitestone’s first in the greater Atlanta metropolitan area and 10th hotel purchase in the last 12 months. “Atlanta is a market we have been eyeing for quite some time,” said Jay Batra, CEO, Whitestone Companies.

article thumbnail

People want seamless travel payments, but can we keep up?

Hospitality Net

Travel bookings are back. Online sales are expected to account for 76% of total revenue in the travel and tourism sector by 2028, by which time, revenue is set to reach £746.4bn (Statista).

article thumbnail

Accor Implements Amadeus’ Central Reservation System Globally

Lodging Magazine

Amadeus and Accor expanded their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its portfolio of properties globally. Amadeus’ cloud-based technology will help Accor grow revenues, maximize distribution strategies, and build more personalized connections with guests. Accor’s distribution strategy aims at moving to tomorrow’s distribution and driving more business to its hotels while optimizing the cost of distribution.

article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali