Wed.Jun 05, 2024

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Inspirational leaders: who they are and how can you become one?

eHotelier

Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.

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Fair Work penalises 85 Degrees cafe franchisor $1.44 million

Hospitality Magazine

The Fair Work Ombudsman has penalised 85 Degrees Coffee Australia Pty Ltd (‘85 Degrees’) which operated a number of 85 Degrees-branded outposts in NSW and the ACT and was also the head franchisor of several franchisee-operated outlets. The Fair Work Ombudsman penalised the franchisor $1.44 million for underpaying staff and what they have described as a “systematic failure to ensure compliance within its franchise network.” It’s the third-highest penalty ever secured by Fair Wor

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Hilton set to double lifestyle portfolio to 700 hotels within next four years

eHotelier

With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton is set to double its presence in the fast-growing lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth.

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The Mille Club: Learning from a Luxury Airline

Larry Mogelonsky

Can hotels learn from an airline? Immediately, we suspect you may have said to yourself: unequivocally, no! And frankly, until a recent trip on Emirates Air, the two of us would have also been in the same camp. A recent trip changed that. For one of us (Larry), this was a trip to South Africa, Namibia and Mozambique over this past holiday season on Regent Seven Seas Cruises, which included return business class airfare to Cape Town.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Net-Positive Dining at The Green Orchid

Modern Restaurant Management

The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.

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How to extinguish hospitality burnout by Matt Welle

MEWS

Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As an employer, we need to create a safe space so that people can speak up about challenges. We need to enable managers to have those conversations with their team members and help coach them to set the right priorities.

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Aurelie Chiaffi appointed Spa Director at The Westin Bora Bora Resort & Spa

eHotelier

The Westin Bora Bora Resort & Spa, a premier resort opening this Summer 2024 in Bora Bora, today announced the appointment of Aurélie Chiaffi as Spa Director, overseeing both The Westin Bora Bora Resort & Spa and The St. Regis Bora Bora Resort. With over a decade of experience in hotel spas across French Polynesia, Aurélie Chiaffi brings a wealth of expertise and passion to her new role and will curate an array of treatments inspired by local Polynesian wellness traditions and modalities

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The World’s 50 Best Restaurants 2024: The Full List of Winners

EATER

World’s 50 Best Disfrutar in Barcelona takes the top spot, while Spain’s Asador Etxebarri and Paris’s Table by Bruno Verjus round out the top three The World’s 50 Best Restaurants List was announced tonight at an awards ceremony in Las Vegas, with Disfrutar in Barcelona, Spain, named to the top spot in the annual restaurant ranking. Rounding out the top five: Asador Etxebarri in Atxondo, Spain at No. 2; Table by Bruno Verjus in Paris at No. 3; Diverxo in Madrid at No. 4; and Maido in Lima at No.

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Wayne Androliakos appointed new CEO of Hotel Co 51

eHotelier

Hotel Co 51 is promoting experienced hospitality professional Wayne Androliakos as its new Chief Executive Officer (CEO). Wayne Androliakos took over the CEO reins on 1 June, succeeding Tobias Linder who stays within the Vastint Group as the new Head of Asset Management for Vastint Holding B.V.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Studd Siblings’ High Cheese arrives at The Westin Melbourne

Hospitality Magazine

High Cheese is returning to The Westin Melbourne later this month, with The Studd Siblings curating the luxe experience. Ellie and Sam Studd have worked alongside Chef Apoorva Kunte to put together a three-tiered experience filled with cheeses from across the globe “with a few surprise dishes I know people will love”, says Kunte. The first course is dedicated to cloth-aged cheddar and apple scones teamed with whipped organic butter and quince nectar made by Singing Magpie.

Pricing 100
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Strawberry completes rollout of Mews across portfolio of 230 hotels

eHotelier

Mews, the industry-leading hospitality cloud, has completed its successful rollout of its Property Management System (PMS) across the entire Strawberry hotel portfolio. Today, 9,000 hotel employees across almost 230 of the group’s hotels are now all using Mews, enabling ease-of-use and consistency across Strawberry’s staff.

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Expanded loan limits for hoteliers who go green

Hotel Business

By Kurt Chambliss In the ever-evolving hospitality industry, innovation and financial security is crucial for success. However, many hoteliers find themselves constrained by conventional financing options. Fortunately, there is a game changing solution: the Small Business Administration’s (SBA) 504 Loan Program. With the program, hoteliers can construct, purchase or refinance hotel facilities with only 15% down payment and a below-market rate, fixed for 25 years.

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AIDA President Felix Eichhorn in Namibia 60th school funded through AIDA Cruise & Help

eHotelier

AIDA Cruise & Help aims to improve educational opportunities in the world's poorest regions. Five years ago, AIDA Cruises opened the first school in Cebu City, Philippines. It was funded entirely by donations from AIDA Cruise & Help. Since then, numerous other schools in twelve countries have been added.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Unlocking Excellence: Urgent Need for Unified Hotel Commercial Strategy

Revenue Hub

Picture this: A bustling hotel lobby filled with guests, but behind the scenes, the Sales, Marketing, and Revenue Management teams work in isolated silos. The result? Misaligned goals, duplicated efforts, and missed revenue opportunities. This disjointed approach hampers the hotel’s full potential. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Today, however, there’s a shift towards a unified commercial strategy that promis

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Dakota Hotels Enhances Guest Experience with Nonius Technology

eHotelier

We are thrilled to announce the partnership between Dakota Hotels and Nonius, aimed at transforming the digital experience for guests across all five luxurious Dakota Hotels locations in the UK.

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Accor & Amadeus announce a new collaboration

Hospitality Net

Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally. Amadeus’ cloud-based technology will help Accor, a world-leading hospitality group, in boosting revenues, maximizing distribution strategies, and building deeper and more personalized connections with guests.

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Khushbu Shah’s ‘Amrikan’ Celebrates the Art of Adaptation

EATER

In her new cookbook, Shah shines a spotlight on the Indian American diaspora’s culinary ingenuity and creativity There’s a famous story in my family of how my Didu scammed customs. It was sometime in the 1960s, and she had just returned from a visit to India with a suitcase full of spices she couldn’t find anywhere near her home in Newark. The security agents opened her bag and questioned her, and she spun a story of how she was a part of a very specific, mystical religion, and what was in the s

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Sofitel New York Reopens after Comprehensive Renovation

Hospitality Net

Sofitel New York, an emblem of contemporary French elegance in the heart of Manhattan, is thrilled to announce a comprehensive refurbishment project. This initiative, coinciding with the 60th anniversary of Sofitel this year, marks a significant milestone for the brand, reflecting its commitment to dynamic and refined luxury under the visionary leadership of CEO Maud Bailly.

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How Biscuit Belly added breakfast catering to its operations

Fast Casual

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and why it has been a boon to operations.

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International Hotel Bookings in Germany Jump to 40% Ahead of UEFA Euro 2024: SiteMinder

Hospitality Net

Forty percent of June and July hotel stays will be from international guests, as football fans flock to Germany for UEFA Euro 2024. This is according to SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. Comparing data for both months with the same period in 2023, SiteMinder also reveals that the total volume of bookings in the country has increased by 29%.

Book 92
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How This Taqueria Serves the Freshest Fish Tacos in San Diego

EATER

Chef-owner Pablo Becker buys his fish every single day from local fisherman Everything at San Diego’s popular seafood-focused taqueria Fish Guts — from the fish to the masa for the tortillas — is sourced locally. Working in a small kitchen with no freezer, chef-owner Pablo Becker makes his fish tacos using whatever local San Diego fishermen bring in everyday.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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You’re capable of achieving more than you think: Going further with a direct booking strategy

Hospitality Net

In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Kathleen Cullen, Executive Vice President at PTG Consulting, explore the ways that hoteliers are leaving money on the table and why change starts and ends with a direct booking strategy. Cullen urges hoteliers to seek profitable business opportunities instead of chasing volume — with direct connections with guests paying off in the long run.

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Khushbu Shah’s ‘Amrikan’ Celebrates the Art of Adaptation

EATER

In her new cookbook, Shah shines a spotlight on the Indian American diaspora’s culinary ingenuity and creativity There’s a famous story in my family of how my Didu scammed customs. It was sometime in the 1960s, and she had just returned from a visit to India with a suitcase full of spices she couldn’t find anywhere near her home in Newark. The security agents opened her bag and questioned her, and she spun a story of how she was a part of a very specific, mystical religion, and what was in the s

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People want seamless travel payments, but can we keep up?

Hospitality Net

Travel bookings are back. Online sales are expected to account for 76% of total revenue in the travel and tourism sector by 2028, by which time, revenue is set to reach £746.4bn (Statista).

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5 secrets from top QSRs to increase Gen Z retention

Fast Casual

You’ve heard it a million times: Gen Z is different. How can you improve engagement and retention among Gen Z employees? We took key learnings from studying top brands like Chick-fil-A, Culver's and others about how to hire and retain top employees.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.