Tue.May 07, 2024

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How personalized upselling and cross-selling can transform your hotel’s bottom line

eHotelier

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

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A Tight Labor Market: The New Normal

Modern Restaurant Management

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. As we press on into 2024, it's crucial for business owners to recognize the complexities and nuances of these shifts so they can stand the best chance of winning the talent race.

Marketing 167
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Best hotel loyalty programs and how to set up your own

MEWS

What is a hotel loyalty program? A hotel loyalty program is a reward program similar to an airline's mileage rewards program in that it offers benefits for traveling more frequently. Essentially, it’s a marketing strategy that hotel chains (and sometimes independent hotels) use to attract and retain guests by offering sales, offers, and other privileges.

Marketing 130
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EOI Bakery

Hospitality Magazine

For more than 90 years, EOI has proudly developed and consistently supplied the Australian bakery industry with an extensive range of trusted, readily available premium bakery margarines and shortenings. EOI is proudly 100 per cent Australian made and owned. EOI’s trusted products include pastry and cake margarines and shortenings; butter substitutes; creaming shortenings; custard and pie fillings; and vegetarian and vegan margarine and shortening options.

Training 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Accor grows its portfolio in the Sunshine State, signing Mercure Brisbane Spring Hill

eHotelier

Accor, Australia’s largest hotel operator, is excited to expand its network of Brisbane hotels with the addition of Mercure Brisbane Spring Hill in the heart of the River City.

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More Trending

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art’otel London Hoxton is now open!

eHotelier

art’otel, the contemporary lifestyle hotel brand part of the Radisson family of brands, is pleased to announce art’otel London Hoxton officially opened its doors on 24th April 2024. Offering a one-of-a-kind hotel experience, the hotel fuses art, design and hospitality to add to London’s ever-evolving, popular Hoxton and Shoreditch neighbourhoods.

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Tasman Foods

Hospitality Magazine

With more than 34 years’ experience, Tasman Foods is one of Australia’s foremost suppliers of premium frozen finger foods and seafood. Beginning with a focus on Asian cuisine, embark on a journey through flavour as Tasman Foods brings the most authentic and delectable tastes straight from their kitchen to yours. Explore bespoke handmade products that are tailored to elevate every dining experience and offer a wide range of flavours to suit any palate.

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Justin Champman appointed General Manager at Hotel Champlain

eHotelier

Hilton Burlington Lake Champlain, soon to be Hotel Champlain, is pleased to announce the appointment of Justin Chapman as the new General Manager of the hotel. Bringing over 14 years of hospitality experience, Justin has moved up through Aimbridge Hospitality to step into the role of General Manager at Hilton Burlington Lake Champlain, soon to be Hotel Champlain.

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Devondale

Hospitality Magazine

Devondale is one of Saputo Dairy Australia’s leading brands due to its quality, affordability, versatility, and portfolio offering. Products in the Devondale portfolio include mozzarella, cream cheese, butter, fresh cream, and UHT milk available in various sizes and formats fit for purpose for HoReCa. Devondale is part of a portfolio of brands manufactured by Saputo Dairy Australia, a leading dairy processor in the country, and is part of Saputo Inc., one of the top 10 dairy processors in the wo

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Mahak Sharma appointed General Manager at Holiday Inn Abu Dhabi

eHotelier

Holiday Inn Abu Dhabi has appointed Mahak Sharma as general manager. Sharma has held key managerial roles at hotels including Holiday Inn & Suites Festival.

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BioPak

Hospitality Magazine

Discover the forefront of sustainable packaging solutions and stay ahead of single-use plastic bans with BioPak. The team can offer compliant packaging alternatives crafted from certified compostable and rapidly renewable materials, reflecting the brand’s unwavering commitment to sustainability while delivering quality without compromise. Visit the BoiPak team at stand F43 to learn more about its innovative products and receive a complimentary packaging assessment tailored to your specific needs

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Aussie hotel wins Best of Choice at International Awards in Las Vegas

eHotelier

Perth’s Ingot Hotel (Ascend Hotel Collection™) and Japan’s Comfort Hotel Nagoya Meieki Minami have both been recognised with prestigious 2024 “Best of Choice” Awards announced at the Choice Hotels International, Inc. 68th Annual Convention in Las Vegas.

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UNOX

Hospitality Magazine

UNOX Australia invites guests to stand C2 at Foodservice Australia to experience its cutting-edge foodservice equipment and commercial ovens. Join the UNOX team and esteemed partners as they tantalise your tastebuds with delectable dishes across three exciting zones: UNOX’s CHEFTOP-X™ with SPEED-X™ and EVEREO® will command your attention by preparing a variety of food products throughout the day.

Marketing 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Phuket Hotels Association raise funds for hospitality students

eHotelier

Phuket Hotels Association, the non-profit organisation of hoteliers focused on creating a sustainable future for Phuket, has announced that its “Absolutely Fabulous Travel Sale” is back with an amazing array of prizes, including heavenly hotel stays and aspirational travel experiences all around the globe.

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Westgold

Hospitality Magazine

Boasting mountainous lashings of pure, rich flavour and creamy texture, Westgold Butter and UHT cream bring natural quality from New Zealand’s remote, lush West Coast pastures to culinary professionals who choose a higher standard. Grass-fed and free-range cows turn lush grass into a super-rich milk that creates simply outstanding dairy — products that Westgold believe can’t be replicated anywhere else in the world.

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Maestro PMS Launches MezzoPay Embedded Payments

eHotelier

Maestro PMS, a Web Browser-based cloud and on-premises all-in-one property-management system, announced the addition of MezzoPay as its new embedded payment processing solution. Powered by Fullsteam, MezzoPay equips hoteliers with the ability to offer seamless and secure transaction capabilities directly embedded within the hotel PMS.

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Mission Foods

Hospitality Magazine

Mission Foods believes good food can take you places. As a global brand known around the world, Mission Foods has always strived to help foodservice professionals explore the endless possibilities through its range of products. Ready for a gamechanger? Mission Foods’ souvlaki bread is it and has a soft and fluffy texture that is perfect for dinner and lunch menus as well as snacks.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hospitality Industry Outlook 2024

eHotelier

Travel demand is likely to stabilize in 2024 benchmarking record occupancy and rate. Current trends indicate that the industry is reporting a decline in many markets for leisure travel (Thursday – Saturday as many consumers are getting out priced in the market), while group travel remains strong as Milwaukee will experience in 2024; with a slight increase in corporate bookings (Monday – Wednesday travel).

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Training Online Food Safety

Hospitality Magazine

Training Online Food Safety offers a leading New South Wales food safety supervisor course, an essential for those aiming to excel in food safety supervision. Designed to provide comprehensive knowledge on hygienic practices (SITXFSA005) and safe food handling (SITXFSA006), it equips participants with the skills necessary to ensure food safety standards.

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G&T Forever

EATER

The best Gin & Tonic recipes, plus the cocktail variations, essential glassware and history you need to know about the refreshing drink.

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PremierNorthpak

Hospitality Magazine

For more than 35 years, PremierNorthpak has been recognised as a market leader in delivering sustainable food packaging products and solutions to Australia’s cafés, patisseries, restaurants, hotels, catering companies, food-to-go chains, and fast-food businesses. Good packaging not only holds your food, but it also frames it and creates a positive and lasting impression with customers.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Leaning In: TPG’s Perelmuter Oversees Host of Changes, New Initiatives

Lodging Magazine

With its acquisition of Marshall Hotels & Resorts just over two years ago, TPG Hotels & Resorts entered a new era. A host of subsequent moves and ongoing initiatives demonstrate that the longtime owner/operator is clearly “leaning in” to the changes that are designed to take it to the next level. A recently launched division for independent and lifestyle hotels, a new operational hub in Dallas, and several key personnel additions are among the highlights […] The post Leaning In: TP

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PFD Food Services

Hospitality Magazine

PFD Food Services is 100 per cent Australian and has more than 70 strategically located distribution centres across the country. PFD Food Services deliver an extensive range of fresh meat and seafood together with frozen products, drygoods, paper products, and cleaning solutions. Come visit PFD Food Services at stand N24 to meet the New South Wales team, sample a selection of fresh meat and seafood, and discover how they can work with you and become your one stop for all your foodservice needs.

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Just Another Member of the Diaspora, Writing About Mangoes

EATER

Salivating at the mango slices. | Shutterstock I didn’t grow up eating them, but here I am all the same Kesar mango season arrived like the greatest FOMO. A friend posted on her Instagram stories that they were back, $40 a case at Patel Brothers (my closest South Asian grocer) behind the cash register, and I already felt like I was wasting time. I could make it there myself a few days later, but every day felt like a clawing panic.

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Milklab

Hospitality Magazine

Milklab Lane is Milklab’s new trade show experience inspired by Melbourne’s urban coffee culture. Reminiscent of the streets of Melbourne, the new-look Milklab stand incorporates exterior, hole-in-the-wall style cafés and funky coffee carts. Guests are encouraged to explore and discover the laneways of Milklab where they can enjoy a unique and exciting coffee experience that showcases the perfect pairings and highlights tasting notes of the Milklab range.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.