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Whether youre a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. Here are the top traits that define exceptional hospitality professionals and why they matter.
PPHE has welcomed a record year of growth, reporting that total revenues rose by 6.8% to a record 442.8m, up from 414.6m the prior year. According to the group, this was achieved despite the weaker Euro in 2024, which accounts for around 40% of its revenue. Meanwhile, total EBITDA rose by 6.5% to 136.5m, up from 128.2m, while like-for-like its EBITDA margin improved to 32.5%, supported by a strong focus on cost management and technological initiatives.
Hyatt Hotels Corporation today announced the opening of Andaz Doha, marking the debut of the lifestyle brand in Qatar and the fourth Hyatt brand in the city.
Sir Richard Sutton Ltd, owner of The Athenaeum Hotel and Residences in London, has begun a consultation process with colleagues who work in operational support teams as part of a proposed restructuring. Joanne Taylor-Stagg, general manager of The Athenaeum, will step away from the business after six years at the helm after supporting this transition and a handover to her successor, for whom a search will now begin.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Nestled within one of the worlds most biodiverse destinations,Nekajui, a Ritz-Carlton Reserve, has officially opened its doors, offering discerning travelers a secluded
Ruby Molly Hotel, located in Dublin City Centre, has been sold for 86m (71.11m) to Deka Immobilien by ESR Europe, the European platform of ESR Group. The Ruby Molly asset was owned through ESR Europe Active Real Estate Fund IV, a discretionary value-add fund series targeting Western Europe that utilises a thematic, strategy led investment approach. The sale announcement follows on from ESR Europes disposal of an Irish residential development in January 2025 for 159.7m (132m), also owned under ES
Oliver Sedlinger (52) and his agency have been representing HR Group, Europe's leading multi-brand hotel operator, in the source markets of Greater China
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Oliver Sedlinger (52) and his agency have been representing HR Group, Europe's leading multi-brand hotel operator, in the source markets of Greater China
Waldorf Astoria London Admiralty Arch has announced Clare Smyth and Daniel Boulud as its official chef partners. The two renowned chefs, who together hold seven Michelin stars, will each oversee one of the hotels signature restaurants when it opens its doors in 2026. The culinary collaboration marks a step for Waldorf Astoria London Admiralty Arch as the historic building is restored back to its former glory ahead of its unveiling as a luxury hotel in 2026.
This was an unusual way to start a day in India – more like being on safari in Kenya or Tanzania. It was actually at Sawai Madhopur Lodge (above), part of IHCL’s seleQtion group. Girlahead was sitting on the outside courtyard of a one-storey house built in 1930 by Maharaja Sawai Man Singh II of Jaipur as a hunting base for his private hunting reserve, Ranthambore National Park, today the renowned home of tigers.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
atis, the sustainable, plant-focused salad and plate concept, is thrilled to announce the opening of its newest flagship store in the heart of Covent Garden on Friday, 14thMarch. This marks the brands tenth location in London and its first opening of 2025, with exciting expansion plans in the pipeline. Since launching its first store by Old Street in October 2019, atis has captured the hearts of Londoners with its signature build-your-own bowls, nourishing plates, and plant-forward dishes.
Access Hospitalitys Guestline unveils its latest development at ITB Berlin 2025 with the integration of an AI-powered Revenue Management System (RMS) within its Property Management System (PMS).
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Sabre Corporation, a leading global travel technology company, has signed its 100th Network Planning & Optimization deal, with Air India Express becoming its milestone customer.
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Absolute Hotel Services (AHS) Group has selected Oracle's OPERA Cloud and Simphony Cloud POS platforms for its global AHS-branded properties. The post Absolute Hotel Services selects Oracles tech for efficiency appeared first on Hotel Management Network.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The Social Hub is set to open its first hotel in Porto - Portugals first hybrid hospitality venue and the latest milestone in the groups rapid expansion.
Recently, AI experiments like Marriott Rennaissances AI-concierge and Clarions Google Wallet hotel room keys show hotels are experimenting with AI adoption. Deloitte has shared that 43% of hotels have automated repetitive tasks to help staff. Regardless of how much work we automate, AI alone can neither solve all the hotel industrys problems (such as labor shortages) nor take over all job functions of the employees.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
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Heading to the 2025 International Pizza Expo? Discover the top 5 must-see booths featuring game-changing tech, gourmet ingredients, and the latest pizza trends. From AI-powered ordering with Adora POS to sweet heat from Mikes Hot Honey, this guide will help you make the most of your visit! Read more now!
Centara Hotels & Resorts, Thailands leading hotel operator, is looking ahead to another highly productive year in 2025, as it enters exciting new markets, unveils exceptional guest experiences, and moves confidently towards its goal of becoming The Place to Be for the worlds travellers and one of the planets top 100 hotel operators by 2027.
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Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hotel reviews have never really been useless, but they did lose some of their impact over time. When they first emerged, they revolutionized the hotel industry. Suddenly, hoteliers had to up their gameguest feedback was no longer limited to a suggestion box at the front desk; it was out in the open, influencing bookings. But as reviews became ubiquitous, their influence started to wane.
Loyalty cards are a great way for restaurants to keep customers coming back. By offering rewards and incentives, they encourage repeat visits, which helps increase revenue. In this article, I'll take you through the best loyalty card programs in the restaurant industry, how they work, and the benefits they bring.
Conrad New York Downtown redefines the standard for meetings and events by seamlessly blending sophistication and world-class service. Nestled in the heart of Lower Manhattan, our luxurious all-suite hotel offers a modern canvas for gatherings of all sizes, catering to both corporate and social occasions.
Aleph Hospitality has signed a management agreement for the hotel tower at The Address in Accra, Ghana, which is slated to open in 2026. The post Aleph Hospitality to manage The Address hotel in Ghana appeared first on Hotel Management Network.
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