Modern Restaurant Management

JANUARY 7, 2025

When someone mentions “accountability,” do you have a visceral reaction? What about your team—do they see it as a chance to shine or a reason to worry? For many, the mere mention of accountability in meetings or performance reviews feels like a reprimand. A hard line. A reminder to “do your job right.” But what if accountability didn’t feel so harsh and instead inspired pride and ownership?

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Hospitality Net

JANUARY 7, 2025

As we enter 2025, we reflect on the hospitality industry in 2024, which has proven to be a dynamic and interesting year. Though many of the challenges facing the industry have carried forward into 2025, some will be less of a factor moving forward. For example, by year-end 2024, challenges such as the highest interest rates in 30 years have started to recede but inflation remains a problem.

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Lodging Magazine

JANUARY 7, 2025

NORTH BETHESDA, MarylandChoice Hotels International, Inc. began the next chapter of its reimagination of the Radisson Hotels Americas brands, which it acquired in 2022, with the introduction of new visual identities, including new logos for Radisson, Radisson Blu, and Radisson Individuals. The latest looks draw from these brands legacies while embracing Choice Hotels’ vision to shake up the hotel industrys upscale and upper upscale segments.

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Magazine 105

STAAH

JANUARY 7, 2025

STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest number of bookings to hotels over the past year. The list is based on hotel reservations that have passed through the STAAH channel manager across its network of 500+ integrations across the world.

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Book Reservations Marketing 86

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Revenue Hub

JANUARY 7, 2025

In the hospitality industry, online reviews can make or break a business. A glowing review can attract new guests, while a negative one can deter potential customers. NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date But one factor thats often overlooked is the power of a thoughtful response. Engaging with reviewswhether positive or negativeshows your guests that their feedback matters and helps build trust with future patrons.

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Guest Satisfaction Article Blog Customer Service 80

Revenue Hub

JANUARY 7, 2025

In the hotel industry terms like “guest service” and “guest experience” are often used interchangeably – but, there are distinct differences. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date Each term refers to different aspects of hotel operations. Understanding these differences and improving each one in your hotel is important to enhance guest satisfaction, boost loyalty, and increase revenue.

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Guest Services Concierge Guest Satisfaction Housekeeping 81

EATER

JANUARY 7, 2025

Fill your nori-wrapped parcels with Spam, kimchi, tofu, and more When it comes to middle school memories, everyone remembers their first kiss, or the first time they danced (or awkwardly shuffled) in a hot auditorium. My most distinctive middle school memory, however, is the first time I ever tried Spam musubi a completely new, and different, type of love affair.

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Revenue Hub

JANUARY 7, 2025

We already know that holding real estate on the search engine results page (SERP) is super important, and Googles constant algorithm updates play a prominent role. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Whether youre running a hotel or bed & breakfast, you can use a hotels Google Business Profile to promote your property and increase your presence in the local search results.

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Information Accounting Article Communication 80

Hospitality Net

JANUARY 7, 2025

AMSTERDAM, THE NETHERLANDS Ireckonu, a leading provider of hospitality digital solutions, and a member of Oracle PartnerNetwork (OPN), today announced Ireckonu CORE Middleware and Customer Data Platform (CDP) is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP).

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Fast Casual

JANUARY 7, 2025

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida.

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Hotel Business

JANUARY 7, 2025

Coury Hospitality has promoted Andrew Casperson to president. He was previously COO. In his new role, Casperson is instrumental in shaping the future of Coury Hospitality, driving its strategic growth and reinforcing its reputation as a trailblazer in hospitality management, according to the company. He joined the company in the spring of 2023 and has led operations strategies for its portfolio of hotels, bars and restaurant concepts.

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Hospitality Net

JANUARY 7, 2025

Perched above the heart of So Paulo, the brands newest hotel reimagines luxury by drawing inspiration from the citys vibrant art, music, and architectural heritage

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Lodging Magazine

JANUARY 7, 2025

The Radical, located in the River Arts District of Asheville, North Carolina, reopened and is welcoming guests following recovery from the effects of Hurricane Helene. Housed in a once-abandoned 1920s warehouse that was formerly a cereal factory, The Radical is a boutique hotel and art installation that debuted in October 2023 with 70 guestrooms and suites.

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Magazine 64

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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SAS

JANUARY 7, 2025

Synthetic data has emerged as a powerful tool for overcoming the limitations of real-world data. The future holds great promise for accelerated innovation. With synthetic data, companies can now generate financial transactions, medical records or customer behavior patterns that maintain statistical relevance like real data. This emerging technology can help [.

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Lodging Magazine

JANUARY 7, 2025

As president/CEO of a mega-brand company, Sonesta International Hotels Corporation‘s John Murray is faced with plenty of challenges on a daily basis, but as he points out, thats not unlike the business of running hotels. And for Murray, who characterizes himself as a people person, he wouldnt have it any other way. Murray weighed in on what he likes most about the hospitality business.

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Magazine 59

Fast Casual

JANUARY 7, 2025

The traditional choices of health versus indulgence, familiar versus exotic, no longer define consumer choices.

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Lodging Magazine

JANUARY 7, 2025

DALLAS, TexasCoury Hospitality announced the promotion of Andrew Casperson to president from chief operations officer. As president, Casperson will assist in shaping the future of Coury Hospitality, driving its growth and reinforcing its reputation in hospitality management. In an era where lifestyle hotels are changing the travel landscape, Casperson’s will reimagine guest experiences and set standards for operations for the company.

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Hospitality Management Magazine 59

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Fast Casual

JANUARY 7, 2025

The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.

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Hotel Business

JANUARY 7, 2025

Dreamscape Hospitality has assumed management of the Columbus Airport Marriott. Located near John Glenn Columbus International Airport, the property will soon undergo a full renovation. The hotel features 230 guestrooms and suites, more than 14,000 sq. ft. of versatile event space, a fitness center and an on-site restaurant and bar. We are honored to welcome the Columbus Airport Marriott into the Dreamscape portfolio, said Adam Patenaude, president, Dreamscape Hospitality.

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Events 59

Sculpture Hospitality

JANUARY 7, 2025

Running a successful restaurant takes a lot of workgood food, great service, and a welcoming atmosphere all play a part. But one aspect can easily slip under the radar: managing inventory.

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Hotel Business

JANUARY 7, 2025

Choice Hotels International Inc. has revealed the next chapter of its reimagination of the Radisson Hotels Americas brands, which it acquired in 2022, with the introduction of new visual identities, including new logos for Radisson, Radisson Blu and Radisson Individuals. The new logos are among several experiential elements that the company will begin to implement at hotels in the Americas this year following its repositioning of Radisson, Radisson Blu and Radisson Individuals last year to attra

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Presentation 59

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

JANUARY 7, 2025

Mvenpick, the brand synonymous with Swiss hospitality and culinary excellence, today announced the upcoming opening of Mvenpick Grand Hotel Wrocaw and Mvenpick Resort & Spa Karpacz, the brands first hotels in Poland, which are both slated to open later this month. The latest additions build on the brands expansion trajectory across Europe, with other recent entries in Belgium and Azerbaijan, as well as upcoming debuts in Italy (Bari and Mondello), Greece (Sivota) and Montenegro (Kotor) later thi

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Lodging Magazine

JANUARY 7, 2025

There are many educational approaches to grooming potential leaders among hotel staff as well as further developing existing leaders, and one of the more unique methods comes from Valencia Hotel Group. Coming out of COVID, the company started a book club as part of its weekly call for general managers and corporate directors. Then we realized that everybody wanted to be a part of it, related Trent Freeman, VP of operations.

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Book Magazine Back of House 59

Hotel Business

JANUARY 7, 2025

Extreme Hospitality has revealed that Ryan M. Alpert has joined the company as chief commercial officer (CCO). In his new role, he will lead the revenue generation strategies for the companys portfolio of hotels and hospitality assets. With 25 years of experience in the hospitality industry, Alpert brings a wealth of expertise and proven leadership to Extreme Hospitality, according to the company.

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Lodging Magazine

JANUARY 7, 2025

Theres no doubt that the pandemic took its toll on the hospitality workforce with many employees leaving the industry forever, but perhaps no segment was impacted in a bigger way than food & beverage. In a post-COVID environment, hoteliers have emphasized the importance of training and technology, as well as creating the right culture, to get less experienced employees up to speed within their respective F&B outlets.

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Training Magazine Back of House 52

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning