Revenue Hub

OCTOBER 17, 2023

NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. Define your target segments as business travelers, group and meeting attendees, or tourists and leisure travelers.

Pricing 109

Pricing Marketing Training Book 109

Les Roches

SEPTEMBER 19, 2024

An incredible 81% of travelers rely on online reviews before booking. Document everything Developing detailed procedures and documentation is another critical element of effective QA programs. Training Provide continuous coaching to ensure all employees are familiar with quality standards, procedures and the importance of QA.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

SEPTEMBER 16, 2024

In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols. Reporting and documentation After completing inspections, hotel inspectors compile and present their findings.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

SEPTEMBER 19, 2024

The top skills you need in hospitality The travel and tourism industry requires interpersonal and professional aptitudes. This could involve organizing staff schedules, leading training sessions or working closely with others during busy periods. Let’s look at what abilities you need to get ahead in hospitality.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52

SiteMinder

FEBRUARY 1, 2024

By adopting sustainable practices, hotels not only contribute to environmental protection but also meet the growing demand from eco-conscious travellers, leading to long-term operational savings and a positive brand image. As many as 69% of all travellers are now seeking eco-friendly travel options.

Travel and Tourism 52

Travel and Tourism Procurement Blog Book 52

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 17, 2024

Most data breaches involve files, documents, and other sensitive information. A security breach can significantly tarnish your company’s reputation in a very public way and many travellers say they will be less likely to book again with a company that lost their data through a security breach.

Information 59

Information Server Accounting Travel and Tourism 59

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

EATER

JUNE 9, 2020

Last week, Eater asked an international team of photographers and writers to document daily life where it intersects with food and drink in 17 cities around the world on the very same day. Lesley Suter, travel editor. ? He hopes for renewed tourism and the return of his regulars. “We We never closed,” Castañeda says. “We

Sanitation 130

Sanitation Travel and Tourism Server Marketing 130