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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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How to Create a Restaurant Staff Training Manual

7 Shifts

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 148
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Restaurant Training Program: Why Standardized Training is Essential

Synergy Suite

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

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What is a Banquet Event Order? Meaning, Checklist & Template

Hotelogix

The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event. The document contains all event-related details agreed upon between the client and the venue.

Events 130
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Prioritizing Restaurant Maintenance – The Recipe for Long-Term Success  

Modern Restaurant Management

This type of maintenance is typically the responsibility of specially trained technicians. This type of maintenance does not necessarily require specialized maintenance training, skills, or equipment to complete but it directly influences a customer’s first and lasting impression.

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Hotel Operations Management- Best Practices, SOPs & Trends

Hotelogix

Importance of Upselling: Training staff to suggest additional menu items can enhance the dining experience and boost revenue. These documents ensure that all staff members understand the correct steps to follow, which leads to consistent and reliable service. Standard Operating Procedure Manuals in Hotels Why Are SOP Manuals Important? 

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .