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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Purchasing & Ordering.

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Ultimate Restaurant Payroll Guide 2021

7 Shifts

How to create a payroll schedule. How to create a payroll payment schedule ?? A two-week pay cycle , resulting in a bi-weekly pay schedule. This payment schedule involves 26 pay periods in a calendar year. Another emerging payment schedule is the “real time” payment option, led by financial technologies like Clair.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

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What Should a Return to Work Program Include?

Modern Restaurant Management

Documents for internal case management. For example, if a worker was previously a server and suffered an ankle injury, perhaps he or she can complete tasks behind the scenes, like helping take phone or online orders to stay off their feet. A review of injured worker capabilities and how they align with their tasks.

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How to Manage Multiple Restaurants and Locations

7 Shifts

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. Set daily, twice-weekly, or thrice-weekly one-on-one check-ins with each manager, as well as regularly scheduled site visits.

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How to Create a Restaurant Staff Training Manual

7 Shifts

Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. While you can’t watch over everybody’s shoulder while they figure things out, keeping documents by your POS systems will significantly speed up training and reduce costly errors.

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