Hotelogix

AUGUST 26, 2024

How to Train Hotel Staff in Cross-Cultural Communication?    To effectively train hotel staff in cross-cultural communication, consider the following steps:  Educate staff on different cultures, customs, and values. Hold regular workshops and ongoing training for skill-building.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Revenue Hub

MAY 31, 2024

In the hotel industry but especially the luxury segment, the protection of guest data is crucial, yet the security of APIs and third-party Property Management Systems integrations is often alarmingly weak. Vendors should also be evaluated on their incident response capabilities and the security training provided to their employees.

Information 109

Information Article Document Scheduling 109

InnQuest

NOVEMBER 24, 2022

Why Are CRM Systems Essential in Hospitality Management? . Along with the other core features of a Property Management System such as a booking engine and channel manager , a CRM system takes hotel management to the next level of efficiency. Train Employees Thoroughly . Efficiency? . Conclusion .

Communication 130

Communication Book Reservations Marketing 130

InnQuest

JANUARY 27, 2023

Future-Proof Software As properties invest in digital transformation, they will need to review the suitability of their hotel reservation software. Improving spaces for hotel staff to socialise, improving training options, and streamlining hotel operations are several ways in which hotels may start improving the employee experience.

Travel and Tourism 130

Travel and Tourism Reservations Book POS Systems 130

InnQuest

SEPTEMBER 13, 2022

Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process. Some key components of these systems are booking engine s, channel managers, guest service tools such as chatbots, and revenue management tools. Reduced guest wait times.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

InnQuest

SEPTEMBER 21, 2022

Go beyond simply providing accessibility features in the bathroom, and consider all aspects of their stay – for example, make sure everything they need to use is at a reasonable height for those using a chair, provide menus in braille, and ensure your staff undergo disability training. Powerful rates management with flexible change options.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

SiteMinder

DECEMBER 14, 2023

ResNexus and SiteMinder are both prominent players in the hotel management software industry. ResNexus is a cloud-based property management system. ResNexus is an all-in-one, cloud-based property management system that connects to 13 hotel industry partners.

Document 52

Document Reservations Pricing Book 52

SiteMinder

AUGUST 1, 2024

A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. Management & staffing Describe your management structure, staffing requirements, and any training plans. What is a hotel business plan? based on your projected occupancy and service levels.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Les Roches

SEPTEMBER 19, 2024

Document everything Developing detailed procedures and documentation is another critical element of effective QA programs. Training Provide continuous coaching to ensure all employees are familiar with quality standards, procedures and the importance of QA.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

SiteMinder

JUNE 29, 2023

It is commonly used by hotel sales and revenue managers to update rooms and rates in real-time. The OTA channel manager syncs your hotel prices and availability across your property management system (PMS) and all connected OTA channels such as Booking.com, Expedia, and Airbnb. Try for free for 30 days.

Book 52

Book Pricing Reservations Property Management 52

SiteMinder

FEBRUARY 1, 2024

This may include on-site inspections and a review of documentation and practices. We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property. Employee training and guest involvement: All staff will undergo sustainability training to ensure they are ambassadors of EcoStay’s sustainability values.

Travel and Tourism 52

Travel and Tourism Procurement Blog Book 52

SiteMinder

JANUARY 8, 2024

The travel and tourism sector relates to services that help move people from place to place, such as buses, cabs, planes, trains etc. Hotel management teams should think about arranging tours or trips for their guests to local sights. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

The travel and tourism sector relates to services that help move people from place to place, such as buses, cabs, planes, trains etc. Hotel management teams should think about arranging tours or trips for their guests to local sights. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Hotelogix

JANUARY 21, 2025

To compound the problem, there’s a growing scarcity of trained resources in the market. This constant cycle of hiring and training is not just a headache—it’s a significant drain on resources. Clear SOPs can significantly reduce training time and improve service quality.

Training 100

Training Workshop Guest Satisfaction Housekeeping 100

Hotelogix

FEBRUARY 5, 2025

Here’s the lowdown: Document Detection : The scanner recognizes the type of ID (passport, driver’s license, etc.) Imagine your ID scanner and property management system (PMS) holding hands and skipping through a field of efficiency. Look for vendors offering robust customer support and training.

Front Desk Operations 100

Front Desk Operations Demo Property Management Document 100