Hotelogix

DECEMBER 17, 2024

Operational Disruption: Time that staff could spend improving guest experiences is wasted on gathering documents, responding to claims, and managing disputes. Reputation Damage: High chargebacks harm guest trust, often leading to negative reviews and tarnishing the hotel’s image.

Document 100

Document Communication Book Reservations 100

Hotelogix

OCTOBER 4, 2024

A good channel manager helps you: Maximize Revenue: By connecting your hotel to multiple OTAs and updating inventory in real-time, you can reach more guests and fill more rooms. Save Time: Automating manual tasks like updating room availability and pricing frees up your team to focus on guest services.

Pricing 130

Pricing Book Guest Satisfaction Demo 130

Hotelogix

AUGUST 26, 2024

Local Attractions: Mention nearby attractions, dining options, and activities to help guests make the most of their visit. Contact Information: Provide contact details for the front desk or guest services if the guest needs assistance during their stay. It all depends on your goals with the document.

Information 100

Information Concierge Reservations Communication 100

InnQuest

SEPTEMBER 13, 2022

Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process. Some key components of these systems are booking engine s, channel managers, guest service tools such as chatbots, and revenue management tools.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotelogix

AUGUST 26, 2024

  Effective communication in the hotel industry is crucial because it allows: Efficient Guest Service: Staff can quickly receive and respond to guest requests or queries.   Read More on How Effective Communication in the Hospitality Industry Impacts Revenue Generation. Why is Two-Way Communication Required in a Hotel? 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

InnQuest

SEPTEMBER 21, 2022

Guests are far more likely to choose or return to your establishment rather than trying out your competitors when you can show them that you understand and anticipate their demands. Exceeding guests’ service expectations is a vital measure any company needs to take in these challenging economic times.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

Les Roches

SEPTEMBER 19, 2024

Let’s take a look at some of the essential functional and technical standards hotels uphold to maintain their competitive edge in the market, which include: Guest service : response times, greeting protocols, problem-resolution procedures and personalized service delivery.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52