Modern Restaurant Management

JUNE 2, 2020

Restaurateurs have a bit of a leg up here compared to other businesses, but it’s key that this goes beyond the kitchen and to your front-of-house staff as well. If you think you will need to go this route, gather the documents and evidence you need to show your business has a proper credit history.

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Front of House Sanitation Document Events 170

Modern Restaurant Management

AUGUST 26, 2024

At a minimum, ensure all employees understand: Food safety protocol for proper food handling and transport Customer service standards and how to handle situations Logistics like pickup procedures, delivery routes, and communication Also, having a documented, standards-based delivery training program will ensure consistent execution.

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POS Systems Training Front of House Information 179

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. This can be on a sheet of paper, on a digital document, or on a whiteboard.

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Scheduling Training Front of House Back of House 158

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Attention to Detail.

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Back of House Server Front of House Download 148

EATER

JUNE 26, 2020

Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. But for Hull, who runs the front of house, scheduling servers has been harder than bringing back cooks, in part because of health concerns around interacting with diners. “I

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Front of House Server Back of House Document 130

Modern Restaurant Management

DECEMBER 27, 2023

It should encourage managers to tighten their practices in 2024, starting with fine-tuning and documenting policies, and training to help avert over-serving. Insurers are adding wage and hour exclusions to policies and reducing limits in response to class-action litigation filed by servers and other front-of-house staff.

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Front of House Training Document Server 117

Modern Restaurant Management

MAY 7, 2020

All XRG employees will undergo extensive training to prepare them for the “new normal” and to ensure everyone – regional directors, executives, general managers, front-of-house and back-of-house staff – is fully aware of the latest guidelines and mandates.

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Sanitation Training Server POS Systems 204

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. In this comprehensive guide to the restaurant onboarding process, you’ll learn: What employee onboarding is. What is employee onboarding?

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Training Customer Service Communication Information 122

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

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Training POS Systems Server Customer Service 78

7 Shifts

DECEMBER 4, 2020

This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders. The records that you should keep include the following documentation: Employee information such as their name, social security number, mailing address, and contact information like phone numbers and email addresses.

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Scheduling Server Information Accounting 148

EATER

APRIL 21, 2021

We were having trouble finding people for both front of house and back of house. Such stories from restaurant owners and workers (and the wider industry conversations they’ve prompted) serve as a reminder of how hard it is to work in restaurants — this year, and always. Michael Schall : “It’s tough in New York.

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Front of House Back of House Document Server 105

7 Shifts

NOVEMBER 17, 2020

Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Include documentation like attendance, timesheets, and POS reports. Feedback from customers about the employee: Does this person get compliments on comment cards, or have they been called out by angry customers in Yelp reviews?

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Download Scheduling Communication Accounting 148

EATER

DECEMBER 21, 2020

This is, of course, classic Chang: to lean into the obvious, to embrace it, and, in the process, to render the accompanying criticism pointless, whether it’s his well-documented love of Bud Light or his passionate embrace of Domino’s pizza. He’s older and wiser, he wants us to know — a cliché, but he really means it.

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Accounting Book Front of House Server 145

Modern Restaurant Management

AUGUST 5, 2020

Instead of sending documents to regional offices, employees can add their documents, sign forms, and undergo training on Delightree. Other features include cloud-based document management, purchase order tracking and vendor management, and food cost reporting and analytics. Delightree app can also streamline employee onboarding.

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Server Marketing Bookkeeping Document 210

7 Shifts

MAY 15, 2023

Employee income is better documented, allowing them to qualify more easily for loans. RASI has documented a 26% increase in employee retention for businesses that run weekly payroll, stemming from increased employee satisfaction. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders.

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Scheduling Document Information Server 78

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. In some cases, the kitchen functions as a hub for a handful of other so-called virtual restaurants; in others, the food from the virtual restaurant is prepared inside the kitchen of an established brick-and-mortar but with a separate name and menu.

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Kitchen Operations Front of House Presentation Document 105

Hotel Owner

NOVEMBER 1, 2022

For already beleaguered teams front of house, they are working with guests who are watching every penny and expect excellent value for money for their stay – more so than ever before. They’re tearing up the hotel rule book and recycling it as a newer, more conversation-worthy document to be changed again and again.

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Front of House Book Document Marketing 52

7 Shifts

SEPTEMBER 9, 2019

The only people who may participate in the tip pool are front-of-house employees who “perform, or assist in performing, personal service to patrons.”. Accrual of vacation time may be capped, but the accrual policy must be documented for employees. Employee contributions to the tip pool must be “reasonable or customary” (i.e.

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Scheduling Article Server Information 113

LimeTray

JANUARY 3, 2025

KOT is a written or digital document that is typically used in restaurants to communicate orders from the front of the house (FOH) to the back of the house (BOH). Time Stamp : It documents when the order was placed, helping you manage wait times and ensure food is served fresh. What is a Kitchen Order Ticket (KOT)?

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POS Systems Communication Server Kitchen Operations 52

Les Roches

MAY 9, 2023

The smooth running of a hospitality venue means that every team member, from managers to front-of-house staff, has to know exactly what they’re doing, and that they can communicate issues to their managers. There are also outside companies to communicate with, for example, suppliers or marketing firms.

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Communication Hospitality Management Front of House Information 52

OpenTable

OCTOBER 20, 2023

This document is helpful for you as well as potential investors. And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. E is key, from a smoothly operating kitchen to a front-of-house team that embodies hospitality.

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POS Systems Budgeting Reservations Front of House 52

SiteMinder

DECEMBER 21, 2023

It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. Send in the documentation or other formal stuff via email, so it doesn’t get lost in the chat. Set up digital and mobile channels to reach all employees, also the non-desk ones.

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Communication Information Presentation Front of House 59

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites. .

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Procurement Marketing Scheduling Events 154

OpenTable

JULY 12, 2022

“When the contractor is brought on very early and is used as an equal partner to the architect and designer, they have the opportunity to participate in the development of the design documents. Carefully consider the placement of key front-of-house elements to ensure efficient flow, as well as the necessary level of comfort for guests.

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Budgeting Scheduling Front of House Communication 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Beverage Costs: The costs associated with alcoholic and non-alcoholic beverages served in your restaurant.

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Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

JUNE 19, 2020

The EZ application requires fewer calculations and less documentation for eligible borrowers. Document Management & Search — Easily store, search, and access invoices from anywhere. Seeing clean in action through front-of-house products, procedures and collateral. Parts Town Offering Online Returns.

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Sanitation Information Marketing Document 145

EATER

JULY 6, 2022

A former front-of-house employee who left in 2020 says, “The goal is for us all to go out and take what we’ve learned and do great things, but what are we learning? Are we learning to underpay people and make people work insane, rigorous hours, and work in a French hierarchy kitchen and yell at people when we’re angry? “Are

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Front of House Server Back of House Information 136

EATER

JULY 6, 2022

While documentation pertaining to 2.0 The pushback Barber received on social media — an arena where he was usually showered with likes and comments of “oui chef!” — caught the attention of a group of Blue Hill at Stone Barns cooks, as well as recently laid-off front-of-house staff, who decided to write a letter to management.

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Training Presentation Workshop Budgeting 98

EATER

OCTOBER 1, 2024

We eventually worked there ourselves, bussing tables, making deliveries, and acting as our parents’ little homegrown front-of-house staff. In the 1990s, for instance, chicken plants in the South turned to immigrants , first documented workers and then undocumented, to circumvent union organizing among Black workers.

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Front of House Document Magazine Book 143

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. The groups behind Safety First plan to release more front of house guidance soon.

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Sanitation Communication Front of House Information 122

EATER

OCTOBER 11, 2023

The front-of-house staff is equally flamboyant, playing with fire and swallowing sharp objects for your amusement. All the dramatics help you feel like you’re getting your money’s worth — even though you’re not, of course, because, as we know, the house always wins. Fact checked by Kelsey Lannin Copy edited by Leilah Bernstein

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Server Front of House Document Budgeting 124

Modern Restaurant Management

FEBRUARY 3, 2025

Legal Compliance – The risk of audits and penalties for non-compliance requires thorough documentation and adherence to employment laws. Conduct internal I-9 audits regularly to ensure documentation is accurate and up-to-date. Practical Solutions to Address These Challenges 1.

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Document Front of House Scheduling Training 100