7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. Train your staff to be attentive and accommodating to the needs of all guests.

Scheduling 158

Scheduling Reservations Communication Training 158

Hotelogix

JANUARY 31, 2024

This can be achieved through personalized services, special events, or distinctive features of your property. Responsive Service: Ensure your staff is well-trained to respond swiftly and effectively to guest requests and concerns. Get demo NOW. How to Measure Guest Experience?

Guest Services 130

Guest Services Customer Service Book Demo 130

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. If you have a big area, you can host weddings, corporate events, birthday parties, and other celebrations, allowing you to maximize the profitability of your space.

Special Events 97

Special Events Catering Events Workshop 97

Modern Restaurant Management

DECEMBER 10, 2021

Train your staff to build other taking points. Once you have this information, you can reach out to customers a week before the special day and invite them to celebrate their special day at your restaurant. Then prepare to wow them with a special offer. If you pull a joker, the meal is on the house. Net result?

Marketing 226

Marketing Information POS Systems Demo 226

Synergy Suite

OCTOBER 19, 2023

Training Train restaurant staff to suggest add-ons, specials, and higher-priced items to customers. Training your staff to employ upselling techniques consistently can help stabilize revenue, as can offering special promotions and limited-time menu items during slower periods to attract repeat business.

Pricing 52

Pricing Training Information Presentation 52

Synergy Suite

NOVEMBER 2, 2023

Consider cross-training programs to maximize staff versatility, ensuring that your workforce is agile and capable of handling various roles during peak times. Monitor overtime expenses and the use of additional labor resources during peak times or special events.

Scheduling 52

Scheduling Training Information Cost Reduction 52

Synergy Suite

DECEMBER 7, 2023

Upselling Techniques Training your staff to upsell effectively can have a significant impact on your average cover. Upselling Tips Recommend Complementary Items: Train your servers to suggest side dishes, appetizers, or beverages that pair well with the customer’s order.

POS Systems 52

POS Systems Pricing Training Reservations 52