Hotelogix

OCTOBER 11, 2024

The consequences can greatly impact the revenue streams, occupancy rates, and guest satisfaction. No-shows can occur for several reasons: Change of Plan: Changes in Plan can increase the number of no-show guests in a hotel: Life is unpredictable! Seasonal Influences: Holidays and special events can impact travel plans.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

JANUARY 31, 2024

Post-stay: The relationship with guests shouldn't end when they leave. Importance of Improving Guest Satisfaction Key Elements/Factors Affecting Guest Experience Personalization: Tailoring experiences to suit individual guest preferences can significantly elevate their satisfaction. Get demo NOW.

Guest Services 130

Guest Services Customer Service Book Demo 130

SiteMinder

AUGUST 1, 2024

This will also boost customer satisfaction because the guest will feel like they are getting value for money. Since pricing intelligence tools will save you time, you can also place extra focus on other tasks including guest satisfaction. What is a hotel rate shopping tool?

Pricing 52

Pricing Book Blog Marketing 52

SiteMinder

OCTOBER 10, 2022

It’s important to note that STR reports or STAR reports aren’t related to star ratings that help you gauge guest satisfaction. To get an STR report, you can head to the STR website and request a demo or purchase a report. How did special events or seasonal fluctuations contribute to my hotel’s performance?

Marketing 52

Marketing Pricing Demo Special Events 52

SiteMinder

JULY 13, 2024

Hotel revenue management strategy: Track key metrics | Watch demo Key elements that impact revenue management in hotels Revenue management has long been a relatively straightforward practice, although most revenue managers will argue that it doesn’t mean it’s simple.

Pricing 98

Pricing Book Budgeting Marketing 98