Hotelogix

SEPTEMBER 12, 2024

They typically feature user-generated reviews, ratings, and photos, providing a comprehensive overview of future guests' expectations.  This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix.

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Competitive Analysis Guest Satisfaction Customer Service Book 130

Hotelogix

SEPTEMBER 19, 2024

Online Booking vs. Travel Agency: The Basics Online Booking refers to the process where travelers directly reserve accommodations through websites or mobile apps, often referred to as Online Travel Agencies (OTAs) like Booking.com, Expedia, or Airbnb. Schedule a Demo Call with Hotelogix

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Book Demo Guest Satisfaction Reservations 130

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Hotelogix

AUGUST 13, 2024

In contrast, ABS breaks down room features into individual attributes, allowing guests to build their ideal room experience by selecting the desired features. This customization enhances guest satisfaction and opens up new revenue opportunities for hotels.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

Hotelogix

SEPTEMBER 12, 2024

The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. It should simplify reservations and integrate with a channel manager for real-time OTA distribution. It offers features like quick reservations, allowing you to book rooms in seconds.

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Property Management Housekeeping Maintenance Server 130

Hotelogix

FEBRUARY 4, 2024

  Reservation management: This feature allows you to manage all your reservations from a single dashboard. You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here. 

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

FEBRUARY 22, 2024

For this, you need a cloud solution that can help you with hundreds of easy-to-understand reports, like history and forecast reports, reservation reports, housekeeping reports, POS reports, and others.  You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.

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Guest Satisfaction Housekeeping Demo Blog 130

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Booking Stage : This is the stage when travelers go ahead with making a reservation.

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Book Blog Reservations Information 130

Hotelogix

SEPTEMBER 5, 2024

Automating this process allows guests to check in and out via kiosks or mobile apps, which speeds up the process and reduces the workload for front desk staff. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

Automating this process allows guests to check in and out via kiosks or mobile apps, which speeds up the process and reduces the workload for front desk staff. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

FEBRUARY 8, 2024

Empower them to make decisions that can enhance guest satisfaction without running up the chain of command for every little thing. Ask for feedback Actively seek out feedback, both during the stay and after guests have checked out. It will let you cancel or modify reservations as per guests' preferences.

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Demo Guest Services Guest Satisfaction Document 147

Hotelogix

NOVEMBER 7, 2024

Its intuitive front desk interface allows staff to manage reservations efficiently, while automated revenue management tools help set competitive pricing strategies based on market analysis. Book a Demo with Hotelogix

Pricing 130

Pricing Book Events Demo 130

Hotelogix

AUGUST 26, 2024

Craft a personalized welcome back letter that acknowledges their previous stay and expresses your delight in having them return Cloud-Based Property Management System 💡 A property management system (PMS) like Hotelogix significantly reduces administrative tasks, giving your staff more time to focus on guest satisfaction.

Information 100

Information Concierge Reservations Communication 100

SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

Hotelogix

SEPTEMBER 17, 2024

User-Friendly : The platform is easy to use for both hotel managers and guests, making booking and managing reservations simple. Flexible Policies : Guests often choose Booking.com because of its flexible cancellation policies, allowing guests more freedom. HRS is popular with both business travelers and tourists.

Book 130

Book Budgeting Reservations Marketing 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Get Demo NOW. Here it is - we recently have rolled out the version 2.5

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Synergy Suite

MARCH 21, 2023

Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. A restaurant table management system is a digital platform that automates and centralizes the process of managing table reservations, waitlists, and seating arrangements.

POS Systems 52

POS Systems Reservations Communication Demo 52

Hotelogix

JANUARY 31, 2024

Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions. It includes browsing for options, reading reviews, and making reservations. Post-stay: The relationship with guests shouldn't end when they leave. Get demo NOW.

Guest Services 130

Guest Services Customer Service Book Demo 130

SiteMinder

MAY 8, 2024

These tools are catalysts for growth, efficiency, and unparalleled guest satisfaction. By integrating hospitality apps, you can streamline everyday tasks, allowing your team to focus more on delivering exceptional guest service. Nonius Hotel Guest App Offers personalised services from booking to checkout.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

SiteMinder

SEPTEMBER 6, 2023

But an online booking process should be more than just a booking tool; it’s the start of a great guest experience. Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. This way, guests are constantly guided through the booking journey.

Book 98

Book Reservations Blog Information 98

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

OCTOBER 23, 2023

Cloudbeds is a cloud-based hospitality management platform that provides tools to hoteliers for managing reservations, admin, revenue, distribution, and guest engagement. Watch demo Full comparison of Cloudbeds and SiteMinder So what are the key things to compare when choosing between Cloudbeds and SiteMinder?

Guest Satisfaction 52

Guest Satisfaction Book Pricing Demo 52

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. For a quick demo, click here. One might wonder, “How is this possible?”

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

SiteMinder

AUGUST 1, 2024

Increase occupancy and profit by tapping into known supply and demand trends – know when guests are willing to pay more to secure a room or when you need to add additional value to entice a reservation. This will also boost customer satisfaction because the guest will feel like they are getting value for money.

Pricing 52

Pricing Book Blog Marketing 52

SiteMinder

JULY 18, 2024

Investing in quality customer service not only enhances guest satisfaction but also drives long-term business success. Deliver world-class hotel customer service with SiteMinder Enhance guest satisfaction and boost revenue with SiteMinder’s tools for efficient operations, personalised experiences, and global reach.

Customer Service 52

Customer Service Training Guest Satisfaction Communication 52

SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Get started with SiteMinder for free or watch a demo to learn more.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Hotelogix

AUGUST 27, 2024

Monitor Guest Feedback and Reviews: Pay attention to guest feedback and reviews on different channels. Look for common issues or positive feedback to improve your channel management and boost guest satisfaction.   Schedule a Demo call with Hotelogix Experts

Book 130

Book Pricing Maintenance Marketing 130

Larry Mogelonsky

OCTOBER 16, 2023

Technological solutions will eventually become the norm, such as artificial intelligence for booking reservations. During events such as HITEC, we’re able to meet with vendors directly to engage them on what is new, view demos and interact with our local staff to get their feedback – they are the key stakeholders after all.

Budgeting 100

Budgeting Information Procurement Communication 100

SiteMinder

JULY 23, 2023

When a guest finds an Airbnb listing that aligns with their preferences and travel needs, they can book the accommodation directly through the website or mobile app. For hosts, an Airbnb listing is a powerful tool to attract potential guests, promote their hotel, and generate more reservations.

Book 52

Book Information Accounting Pricing 52

SiteMinder

NOVEMBER 24, 2023

Evaluating SiteMinder reviews enables accommodation providers to determine its suitability for their specific needs and operational requirements, allowing them to invest in solutions that align with their business goals and increase overall efficiency, guest satisfaction, and revenue results. Very easy for reservation management.

Reservations 52

Reservations Book Information Definition 52

Synergy Suite

MARCH 20, 2024

Monitoring guest satisfaction, ensuring efficient table turnover, and managing staff effectively are just a few of the many responsibilities that fall under the front of house umbrella. They may also assist in coordinating with the serving staff and managing the flow of guests in the dining area. Get in touch with us today!

Front of House 52

Front of House Back of House Server Customer Service 52

SiteMinder

JULY 13, 2024

Hotel revenue management strategy: Track key metrics | Watch demo Key elements that impact revenue management in hotels Revenue management has long been a relatively straightforward practice, although most revenue managers will argue that it doesn’t mean it’s simple. Spend per room Reservations Market trends Revenue management strategy 4.

Pricing 98

Pricing Book Budgeting Marketing 98

Metasphere

MARCH 6, 2022

Your guests are used to this type of technology. Research has shown guest satisfaction scores drop by as much as 50% when there’s a 5-minute wait at check-in. They have a presumption that it's impossible to control if it's the same guest checking in as in the reservation details. And guess what? They like it.

Document 52

Document Article Demo Property Management 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. SevenRooms Partners with TheFork. " The core benefits of the Tattle integration include: ? c to your home.

Accounting 173

Accounting L&D Marketing POS Systems 173