Remove Demo Remove Guest Satisfaction Remove Guest Services
article thumbnail

AI Messaging in Hotels: The Future of Guest Service

Hotelogix

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. Are you considering AI messaging for your hotel?

article thumbnail

Hotel POS 2025: Features, Trends & Integration Tips

Hotelogix

👉 Read Also - AI Messaging in Hotels: The Future of Guest Service PMS + POS Integration One of the most significant developments in hotel technology is the integration of POS systems with Property Management Systems (PMS). Request a Demo With Hotelogix PMS

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What to Look for in Hotel Management Software – A Complete Guide for Hoteliers

Hotelogix

The system also streamlines the guest experience by offering features like contactless check-ins and personalized service. These capabilities not only increase guest satisfaction but also reduce the workload for front desk staff. Read Also - Revolutionize Guest Service with the Hotel POS System!

article thumbnail

Self-Check-In at Hotels: Benefits and Growing Trends

Hotelogix

Cost Savings: By automating check-ins, hotels can reduce labor costs and ensure 24/7 service without needing extra staff. Increased Efficiency: Self-check-in systems reduce the workload on front desk staff, allowing them to focus on more critical guest services. Book A Demo with Hotelogix PMS

article thumbnail

Best Hotel Review Websites to Improve your Hotel Reputation

Hotelogix

These platforms provide real-time feedback from guests, which can be invaluable for identifying strengths and areas for improvement.    Constructive criticism and praise serve as a barometer for guest satisfaction and can guide management in making necessary adjustments to services, amenities, and operations.

article thumbnail

Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

” Key Point: Transparent billing builds guest confidence and reduces disputes caused by unexpected charges. Read More : Revolutionize Guest Service with the Hotel POS System! Proper training ensures they follow best practices during guest interactions. Schedule a Free Demo with Hotelogix Today!]

Document 100
article thumbnail

Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history.