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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Contactless ordering and payment involve a significant change in front-of-house operations for your guests and your staff.

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How National Coney Island Uses 7shifts to Bring Together 16 Locations

7 Shifts

Request Demo. Servers and cashiers had their own text group and that's how they would trade shifts or communicate,” says Buck. By the time new guidance went from leadership to management to back of house staff, clarity guaranteed—especially important when topics included health and safety guidance. What can 7shifts do for you?

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Differences, Benefits, and Uses of Restaurant POS and mPOS Systems

LimeTray

Order Management Restaurant POS systems handle orders in a timely manner, integrating directly with the kitchen and front-of-house teams. For example, a popular chain like Shake Shack implemented mPOS at their locations, allowing servers to take payments right at the table. Explore how this can upgrade your businessread here !

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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Clear communication between front-of-house and back-of-house staff is also vital for efficient service. If you’ve ever experienced having your orders mixed up, it’s probably because the kitchen and servers weren't on the same page.

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Exploring BOH Operations: Tips and Tools for Efficient Restaurant Management

Synergy Suite

BOH operations encompass everything from food preparation to staff coordination, ensuring the kitchen runs smoothly while supporting the front-of-house (FOH) staff. The house team ensures that dishes come out correctly and that dirty dishes are promptly cleaned, all while following strict health protocols.

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Navigating the Culinary World: Must-Know Restaurant Terms

Synergy Suite

Front of the House The front of house (FOH) encompasses customer-visible areas like the dining room and bar. Roles here include servers, hostesses, and bartenders, who ensure a smooth dining experience. Both kitchen staff and servers need to understand this term to manage menu availability effectively.