Hotelogix

OCTOBER 30, 2024

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Front desk staff have to deal with demanding requests and impatient attitudes.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotelogix

JANUARY 12, 2025

Guest theft, such as taking towels or toiletries, exists but is a smaller concern compared to organized pilferage at the front desk or among housekeeping staff. Secure Front Desk Operations Enforce strict cash-handling policies with daily reconciliation. Schedule a Demo With Hotelogix PMS

Front Desk Operations 130

Front Desk Operations Housekeeping Accounting Training 130

Hotelogix

OCTOBER 30, 2024

Train your staff for efficiency You must invest in training your staff, because even with the best technology in place, well-trained staff are essential to ensure everything runs smoothly. Your front desk staff must be well aware of the systems and should be able to answer all guest requests.

Front Desk Operations 147

Front Desk Operations Training Demo Information 147

SiteMinder

OCTOBER 1, 2024

Automate your hotel operations with SiteMinder Streamline booking management, guest communications, and dynamic pricing with SiteMinder’s powerful automation tools, helping you save time and increase revenue. Watch demo What are the benefits of hotel automation? Prop-tip: Training is paramount.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

SEPTEMBER 10, 2023

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Staff training and development : Set aside funds for staff training programs that focus on customer service, technology adoption, and industry compliance.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale. Request a Demo With Hotelogix PMS

Guest Satisfaction 100

Guest Satisfaction Housekeeping Front Desk Operations Book 100

Hotelogix

FEBRUARY 5, 2025

Additionally, investing in advanced verification systems can improve hotel front desk operations , making the check-in process smoother and more secure. Look for vendors offering robust customer support and training. Embracing ID scanners is a strategic move for hotels aiming to enhance operations and delight guests.

Front Desk Operations 100

Front Desk Operations Demo Property Management Document 100