Remove Demo Remove Front Desk Operations Remove Property Management
article thumbnail

Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Front desk staff have to deal with demanding requests and impatient attitudes.

article thumbnail

Strategies to Improve Your Hotel Check-In Process

Hotelogix

These kiosks reduce the workload of front desk staff and allow for a quicker check-in process, especially during peak times. Integrate a Property Management System (PMS) A property management system is key to streamlining check-ins.

article thumbnail

Hotel automation: Implementation guide for the future

SiteMinder

Management: Beyond efficiency, automation empowers hotels with data-driven insights, allowing owners to make smarter decisions on pricing, occupancy, and guest preferences. Watch demo What are the benefits of hotel automation? We used to have to block a few rooms in the busy season to make sure that there were no double bookings.