Hotel Owner

SEPTEMBER 25, 2023

Can you tell me about the history of Hop Software? Hop was born when two Hoteliers Richard and Jon met leading software expert, Ronald back in 2017. Richard and Jon had become frustrated by the PMS software that was available on the market. So what are the main strengths of the software?

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Book Events Definition Customer Service 93

Les Roches

MAY 19, 2023

In the restaurant industry, customer service is integral to operations. Whether you are a career changer or want to move up the ranks, being able to demonstrate excellent restaurant customer service skills is essential for success in the industry.

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Customer Service Communication Hospitality Management Reservations 52

Lithos POS

OCTOBER 27, 2024

A scalable Point of Sale (POS) software is an essential tool. A robust POS software not only simplifies day-to-day operations but also helps secure your business’s future. Let’s explore what features are vital in POS software and how LithosPOS supports business growth at every stage.

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Lithos POS

OCTOBER 16, 2024

Mistakes like incorrect orders, missed adjustments, and poor inventory management can frustrate customers and affect your bottom line. Fortunately, the right POS software can change how you manage these operations and significantly reduce errors. However , these errors can be minimized or even eliminated with the right POS software.

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Lithos POS

AUGUST 20, 2024

LithosPOS Software stands out as the best POS system for restaurants and cafes , designed to increase the operational efficiency of restaurants and cafes Using the advanced features of the POS software, LithosPOS contributes to your operation more easily and increases overall efficiency.

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Adora POS

DECEMBER 10, 2023

Streamline your restaurant business with advanced software—simplify operations, manage resources, and elevate customer service effortlessly!

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The Restaurant Times

JULY 9, 2021

It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. A happy customer spreads the word about the restaurant and brings along more customers to your place. Deliver Stellar Service With These Restaurant Customer Service Ideas.

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Horizon Hospitality

OCTOBER 30, 2024

Highlight Unique Skills While customer service, team management, and hospitality software proficiency are essential, showcasing unique skills can set you apart. Popular roles often attract hundreds of applicants, many with similar qualifications and backgrounds.

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The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . We are here to answer all the questions you could possibly have in this complete guide to restaurant management software.

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InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. Training programs should focus on customer service, communication, and industry-specific knowledge and should be ongoing to ensure that employees are always up-to-date on the latest trends and relevant best practices.

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Travel Booster

MAY 10, 2023

But fear not, intrepid travel agency, because we’re here to help you navigate the choppy waters of accounting software. That’s why it’s essential to have top-of-the-line accounting software to keep your finances organized and running smoothly. The List of Best Accounting Software for Travel Agencies: 1.

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Synergy Suite

MAY 2, 2023

The best way to keep it all in line is to utilize a quality restaurant scheduling software. In this article, we go over all the ins and out of restaurant employee scheduling and timekeeping software: what it is, what the benefits are, what to look for when selecting one, and more. What is Restaurant Scheduling Software?

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Scheduling POS Systems Communication Reservations 52

Social Hospitality

JULY 5, 2023

Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Centralized data management Given the large-scale operations involved with enterprise software, centralized data management is a crucial feature of it most of the time.

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NCC USA

OCTOBER 3, 2023

4 Ways the Right Bar POS System Can Boost Customer Retention Bar and nightclub owners or operators are no strangers to the challenges of running a successful business in a competitive industry.

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POS Systems Customer Service Blog 52

The Restaurant Times

JULY 24, 2021

Restaurant billing software is now indispensable for every restaurant format. A billing software eases billing operations by automation and improves the overall customer experience. In this article, we present the various features a restaurant management software must have besides the billing operations. Online Ordering.

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Adora POS

FEBRUARY 15, 2023

Point of sales software creates more accurate reports for better decisions and improved customer service.

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. How can we leverage automation to exceed customer expectations for personalized service and promote customer loyalty?

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The Restaurant Times

SEPTEMBER 16, 2021

Restaurant point of sale (POS) software is one of the smartest investments you can make in 2021 if you own a restaurant. Over the last decade, point-of-sale (POS) software has evolved to improve the consumer experience and empower business owners to run operations more efficiently. . How A Restaurant POS Software Can Benefit You.

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Hospitality Net

AUGUST 5, 2024

Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operations in ways we couldn’t have imagined a couple of decades ago.

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InnQuest

MAY 8, 2023

By responding to reviews, you can thank guests for their feedback, address any concerns they may have and showcase your commitment to customer service. Provides Valuable Feedback: Lastly, online reviews provide valuable feedback for your hotel, allowing you to improve your services and facilities.

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Hotelogix

OCTOBER 30, 2024

Factors Influencing Customer Retention in Hotels Several factors play a critical role in influencing customer retention in the hotel industry: Quality of Service: Exceptional customer service is fundamental. Guests expect prompt responses and personalized attention throughout their stay.

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Hotelogix

SEPTEMBER 12, 2024

This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix. For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service.

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Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Tech tools are essential to improve the customer experience and give guests more seamless, enjoyable experiences.

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Hotelogix

OCTOBER 30, 2024

So, it is important for the hotels to use right property management software. The software keeps inventories updated in real-time, ensuring no errors in room preferences, bed types, or special requests. Handling these queries manually can lead to overbookings.

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The Restaurant Times

MAY 31, 2021

However, robust restaurant management software can play a significant role in determining the long-term success of a business. A powerful restaurant POS software is equipped with a number of capabilities and features that can help manage your restaurant efficiently. Must-Have Restaurant POS Software Features. Ordering Ease.

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POS Systems Server Customer Service Marketing 52

Modern Restaurant Management

OCTOBER 27, 2020

Because they support accounting teams, software can often locate payment errors such as duplicate payments before they become an issue. In this way, automated software reduces the number of small errors, leaving more time to focus on rarer, but more complex, payment issues. Customer Service for Customer Service Masters.

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InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. About GuestTouch.

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Hotelogix

NOVEMBER 3, 2023

This new technology and innovations can be used as tools to enhance customer service. You don’t have to spend money investing in different tools or learn complicated software. Moreover, Hotelogix has been recognized for its reliable support and was recently awarded the best property management software.

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Synergy Suite

AUGUST 17, 2022

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Is it the food?

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Scheduling Regulatory Compliance Server Training 52

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Revenue Hub

APRIL 19, 2024

For your hotel, your CRM software tools become a way to implement a customer focused strategy. CRM technology is a vital tool for hotels, designed to enhance guest engagement, optimize customer service, organize leads, reservations, and bookings, aid with projects such as marketing and price and room availability strategies.

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7 Shifts

DECEMBER 18, 2023

Task management software The best way to keep your restaurant running smoothly is by making checklists of all of the little things. That’s where task management software comes in. Task management software maintains historical data of tasks completed. There is a better way— employee scheduling software.

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POS Systems Scheduling Reservations Communication 158

Hotelogix

JANUARY 27, 2024

A Hotel Point of Sale (Hotel POS) is a technology solution comprising hardware and software components that record and process transactions between a hotel and its customers. It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties.

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Synergy Suite

MARCH 14, 2023

So, how do you choose the right restaurant reservation software for you? The ease of use of a restaurant reservation system is crucial for both your staff and customers. A restaurant reservation software that works is guaranteed to be a huge asset. Is the Restaurant Reservation System Easy to Use?

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The Restaurant Times

APRIL 18, 2021

With diverse operations running simultaneously in the kitchen, cloud kitchen software is crucial to streamline and centralize operations. Thus, cloud kitchen software falls into the category of ‘essentials’ when it comes to the smooth functioning of cloud kitchens. . Key Features To Look For In The Desired POS Software.

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POS Systems Customer Service Scheduling Catering 52

Lithos POS

OCTOBER 8, 2024

Restaurants are constantly looking for ways to optimize their operations, reduce manual errors, and improve the customer experience. Enter POS software with aggregator integration a game-changing solution designed to merge offline and online operations into a single system, simplifying processes and increasing productivity.

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Information Accounting Blog Customer Service 52

The Restaurant Times

DECEMBER 21, 2020

However, technology solutions like the latest restaurant management software can play a significant role in determining its long-term success. A powerful restaurant management software can boost operational efficiency and optimize customer experience. Must-Have Restaurant POS Software Features. Cloud-Based Technology.

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