Lithos POS

OCTOBER 27, 2024

A scalable Point of Sale (POS) software is an essential tool. A robust POS software not only simplifies day-to-day operations but also helps secure your business’s future. Let’s explore what features are vital in POS software and how LithosPOS supports business growth at every stage.

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POS Systems Blog Customer Service Catering 52

LimeTray

FEBRUARY 11, 2025

Running a small restaurant can be challengingmanaging inventory, processing payments, and providing top-notch customer service all at once. But what if you could automate these processes while also improving customer satisfaction and loyalty? This data helps you create personalized experiences for every guest.

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POS Systems Reservations Communication Customer Service 52

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. Training programs should focus on customer service, communication, and industry-specific knowledge and should be ongoing to ensure that employees are always up-to-date on the latest trends and relevant best practices.

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Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. What is hotel reservation software for small hotels? Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy. This data enables creating memorable experiences.

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Reservations Guest Satisfaction Book Property Management 130

LimeTray

JANUARY 31, 2025

Custom restaurant POS software development is becoming a lifeline for businesses that rely on operational efficiency and personalized customer care. The appeal of custom POS solutions is that they’re designed to meet each restaurant’s unique needs, improving everything from customer service to overall productivity.

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POS Systems Maintenance Server Customer Service 52

LimeTray

JANUARY 31, 2025

Moreover, running a successful juice bar requires efficient operations and excellent customer service. Given this, reliable juice bar POS software tailored to your juice bar’s needs can give your business the competitive advantage it needs. You customize your menu!

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POS Systems Demo Pricing Customer Service 52

Les Roches

JUNE 7, 2023

While they are often used interchangeably, customer service and customer suppo rt differ in what they offer customers and how they assist them. What is customer service? Customer service refers to the interactions a business has with its customers.

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Hospitality Net

JUNE 19, 2024

Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced the launch of SynXis Concierge.AI, an innovative solution harnessing the power of Generative AI to transform customer service for hoteliers.

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Customer Service 81

LimeTray

FEBRUARY 9, 2025

With this level of efficiency, you can focus on what really matters: serving up great food and drinks to happy customers. Improved Customer Service Heres a scenario weve all faced: Youre dining out, excited for that signature dish, only to find out its out of stock. Cost Of course, cost is always a consideration.

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POS Systems Cost Reduction Vendor Management Download 52

Modern Restaurant Management

OCTOBER 27, 2020

Because they support accounting teams, software can often locate payment errors such as duplicate payments before they become an issue. In this way, automated software reduces the number of small errors, leaving more time to focus on rarer, but more complex, payment issues. Customer Service for Customer Service Masters.

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Accounting Customer Service Communication Information 220

Modern Restaurant Management

DECEMBER 16, 2024

Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations. Focus on: Using Scheduling Tools : Scheduling software can align employee shifts with sales patterns, optimize labor costs, and improve team and customer satisfaction.

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Scheduling Training Communication Budgeting 179

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . We are here to answer all the questions you could possibly have in this complete guide to restaurant management software.

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POS Systems Server Information Front of House 98

Hotelogix

NOVEMBER 10, 2023

Even relatively small hotels make use of high-quality front desk software. Of course, the features will vary between software options. Excellent hotel front desk management software will also include tools that will make it easy to multitask a range of activities. The software makes it easy to add and remove staff as needed.

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InnQuest

MAY 8, 2023

By responding to reviews, you can thank guests for their feedback, address any concerns they may have and showcase your commitment to customer service. Provides Valuable Feedback: Lastly, online reviews provide valuable feedback for your hotel, allowing you to improve your services and facilities.

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Book Blog Customer Service Property Management 222

LimeTray

FEBRUARY 12, 2025

Whether its managing multiple orders, coordinating deliveries, or keeping track of customers, the complexity can quickly pile up. This is where multi-restaurant ordering and delivery software can make all the difference. The right system will offer several features that maximize efficiency, customer service, and scalability.

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Bookkeeping Information Customer Service Scheduling 52

Hotel Owner

SEPTEMBER 25, 2023

Can you tell me about the history of Hop Software? Hop was born when two Hoteliers Richard and Jon met leading software expert, Ronald back in 2017. Richard and Jon had become frustrated by the PMS software that was available on the market. So what are the main strengths of the software?

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Book Events Definition Customer Service 93

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

JUNE 13, 2022

According to Gartner , scheduling software is among the tools that have the most impact on service-based businesses worldwide. In fact, when customer service workers feel the systems or tools they use simplify their day-to-day work, their productivity can increase by up to 20 percent. Reduce Wage Costs.

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Scheduling Competitive Analysis Communication Customer Service 218

Hotelogix

SEPTEMBER 12, 2024

This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix. For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Inventory management software to minimize stock loss, wastage, or theft.

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Front of House Training Customer Service Communication 218

Modern Restaurant Management

JULY 11, 2022

As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. While screening candidates takes time, hiring software makes it easier. Even better, consider using software to send text auto-reminders. Reduce No-Shows.

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Communication Customer Service Marketing 206

Hotelogix

NOVEMBER 3, 2023

This new technology and innovations can be used as tools to enhance customer service. You don’t have to spend money investing in different tools or learn complicated software. Moreover, Hotelogix has been recognized for its reliable support and was recently awarded the best property management software.

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Communication Travel and Tourism Property Management Customer Service 233

Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Tech tools are essential to improve the customer experience and give guests more seamless, enjoyable experiences.

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Hotelogix

DECEMBER 19, 2024

This is what hotel business intelligence software accomplishes. Read More - Impact of Artificial Intelligence on the Hotel Industry How Hotel Business Intelligence Works Let's explore the inner workings of hotel business intelligence software. Customization: Adjust the software to fit your unique requirements.

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Maintenance Training Pricing Information 100

Hospitality Magazine

MAY 20, 2024

Hospitality has rounded up some of the top players in the tech landscape that are offering useful services that are sure to boost efficiency in the workplace. Foodifox Foodifox designs, builds, and runs software and hardware solutions for food delivery. commbank.com.au/business/payments/hospitality.html

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POS Systems Catering Reservations Back of House 246

Synergy Suite

DECEMBER 10, 2024

Recognition Highlights SynergySuite’s Commitment to Excellence in Customer Support [Lehi, UT, USA] December 10, 2024 SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award at the BRIX Holdings 2024 conference.

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Customer Service Back of House Scheduling Presentation 52

InnQuest

FEBRUARY 3, 2023

Prioritize the guest experience and genuinely provide exceptional customer service. You only need a reliable guest database, billing history, guest statistics, and suitable loyalty management software. Using this software, you may create, manage, and administer all aspects of your hotel’s loyalty programs.

Book 220

Book Reservations Communication Pricing 220

7 Shifts

DECEMBER 18, 2023

Task management software The best way to keep your restaurant running smoothly is by making checklists of all of the little things. That’s where task management software comes in. Task management software maintains historical data of tasks completed. There is a better way— employee scheduling software.

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POS Systems Scheduling Reservations Communication 158

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. About GuestTouch.

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Property Management Guest Satisfaction Hospitality Management Customer Service 130

Modern Restaurant Management

APRIL 10, 2023

Software-as-a-Service (SaaS) technology has also rapidly gained traction as operators adapted to changing expectations while meeting demand for quick, convenient, and time-saving transactions.

Customer Service 194

Customer Service Catering Pricing Information 194

Modern Restaurant Management

NOVEMBER 29, 2022

Implement software. Most customers ( 97 percent) rely on online reviews to decide which businesses to patronize – and which to avoid. That means providing exceptional customer service, clean facilities, safe food, and accurate orders. Even when things are hectic, training must remain a priority.

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Training Communication Customer Service Accounting 225

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

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POS Systems Download Reservations Training 196

Modern Restaurant Management

JUNE 27, 2022

This is especially useful for small restaurants that don’t have a big budget for fancy online ordering software. Check Your Website’s Hosting Software. Some web hosting software may have a QR code feature built in, and you might not even know it.

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Article Definition Customer Service Budgeting 203

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

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Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

DECEMBER 17, 2024

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. This frees up valuable labor resources to focus on what really matters—serving customers at the restaurant level, and focusing on customer service and business growth at the distributor level.

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Marketing Pricing Customer Service Catering 167

Revenue Hub

FEBRUARY 11, 2025

From chatbots that handle customer inquiries in seconds to algorithms that predict travel demand, AI is unlocking new possibilities in hospitality management and customer service. But what does this transformation look like in practice?

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Article Pricing Customer Service Hospitality Management 70

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Customer Service Article Marketing 203