Modern Restaurant Management

DECEMBER 19, 2019

Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. Managers frequently attribute their low staffing and retention rates as the industry norm. The root of the problem is simple: poor planning.

Front of House 124

Front of House Customer Service Scheduling Service Management 124

7 Shifts

AUGUST 18, 2024

Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits. Here are four ways you can control labor cost without sacrificing service: 1. Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% Pizza: 31.3%

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. A restaurant open late (38 percent). The Local Influence.

Book 118

Book Reservations Communication Customer Service 118

SiteMinder

NOVEMBER 24, 2024

It motivates workers , fosters exceptional service and drives business success. ” MBA in hospitality leadership This comprehensive, graduate-level program combines business management principles with specialised training in hospitality leadership, and is designed to prepare workers for senior roles.

Training 52

Training Communication Workshop Customer Service 52

Synergy Suite

MARCH 20, 2024

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Core duties of a server include taking orders, serving food and drinks, and ensuring that customers have an enjoyable dining experience.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

APRIL 3, 2023

Managers should also make sure that employees are following food safety practices and that any necessary certifications are up to date. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service. What education does a restaurant manager need?

Customer Service 52

Customer Service Budgeting Communication Training 52

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. “Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. More reliance on self-service. QSR 2021 Performance. ” QSR App Adoption. .

Download 183

Download Pricing Sanitation Presentation 183

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

JULY 4, 2024

Hospitality and tourism management fundamentals All hospitality education courses should include a comprehensive understanding of the key industry basics. Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

AUGUST 26, 2024

This career demands strong organizational skills, attention to detail and a deep understanding of customer service. Event coordinator Planners and managers who stage activities that boost the guest experience, ranging from conferences to weddings.

Travel and Tourism 52

Travel and Tourism Event Coordination Customer Service Communication 52

Modern Restaurant Management

OCTOBER 10, 2024

These skills are essential for delivering exceptional service and fostering long-term career growth, particularly as the industry navigates technological advancements. Key focus areas for education programs can include: Customer service and teamwork : These foundational skills are vital in the QSR industry.

Communication 88

Communication Training Facility Management Information 88

Les Roches

AUGUST 2, 2024

5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews. Happy, motivated employees are more likely to provide exceptional service.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

The Restaurant Times

JUNE 30, 2021

A restaurant manager is not just responsible for hiring employees but also for training, supervising, and conducting performance evaluations of the employees. New recruits must be taken through an orientation program to acquaint them with the restaurant’s protocols and policies and trained to meet its service standards.

Budgeting 52

Budgeting Training Procurement Customer Service 52

Les Roches

DECEMBER 21, 2022

It encompasses everything that makes sure guests feel welcome, such as: Greeting customers to ensure a good first impression and highlighting themselves as a good port of call if a client needs any help. Informing guests about hotel facilities such as restaurants, bars, laundry services, and more. Hotel Management Postgraduate Diploma.

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Les Roches

JULY 4, 2024

Short courses Typically spanning a few weeks to a few months and focusing on specific hotel management topics or skill areas. These courses provide targeted education on subjects such as front office operations, revenue management, customer service or food and beverage management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

DECEMBER 28, 2023

.” Overview Definition of hotel management and culinary arts Hotel management concerns itself primarily with running establishments where accommodation is offered, which is usually a hotel or a similar operation. What is the difference between hotel management and culinary arts?

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JUNE 26, 2024

Understanding hotel management There are a lot of different responsibilities involved in managing a hotel to ensure the efficient functioning of the property while providing exceptional service to guests. This includes managing day-to-day operations, overseeing staff, maintaining facilities and optimizing financial performance.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Lithos POS

JANUARY 27, 2022

However, we see the restaurant business stopping for several reasons, such as a lack of clear planning or bad service, and more… The purpose of this blog is to explain, “Why do restaurants fail?” They have a lot of responsibilities for the business in terms of management. Restaurant Manager Duties. Continue reading….

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

Synergy Suite

NOVEMBER 30, 2023

Prime costs are a critical component of your restaurant’s profitability, and mastering them is essential for long-term success in the competitive food service industry. Labor Costs Labor costs are a crucial part of direct costs as they pertain to the staff directly involved in food preparation and service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

OCTOBER 29, 2020

“2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. This combination will help field-service organizations serve their customers faster than ever before, improving equipment up-time and performance.

Marketing 126

Marketing Training Maintenance Pricing 126