Customer Service Service Management Strategic Planning 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. These courses teach staff how to effectively communicate with guests, manage complaints, and exceed guest expectations.
Les Roches
JULY 4, 2024
Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.
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Les Roches
AUGUST 2, 2024
5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews. They are responsible for managing staff, maintaining standards and ensuring guest satisfaction.
Les Roches
DECEMBER 28, 2023
Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hoteÂl management and culinary arts, it’s clear these career paths have distinct differences.
Les Roches
JUNE 26, 2024
Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.
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